I had a rough start with a soiled mattress, but the Front Desk Clerk went above and beyond to make things right. She personally checked multiple rooms until we found a clean and comfortable one. The staff's dedication to resolving the issue was impressive.

Great service, comfortable rooms, lively location

I recently stayed at Aloft for a quick business trip, and I couldn't be more satisfied with my stay. The staff provided excellent service and were always ready to assist with any requests I had. The room itself was modern and comfortable, providing all the amenities I needed for a pleasant stay. The location of the hotel, right in the heart of the epicenter, made it incredibly convenient to access all the restaurants and entertainment options in the area. Despite being a light sleeper, I was able to get a good night's sleep thanks to the ambient noise from the downtown city and the provided earplugs. The only minor drawbacks were some noise from concerts in the epicenter and a bit of a wait for valet service. However, overall I had a great experience and would definitely recommend this hotel for business travelers or anyone looking for a vibrant and comfortable stay in the city.

I gotta say, the value for money at this hotel was totally worth it. The room was clean, with a nice view and all the basics covered. Plus, the staff treated me like a VIP, so friendly and helpful.

The food for breakfast could use some improvement.

As bike riders, we loved the convenient location within walking distance to Bank of America Stadium and the NASCAR Hall of Fame. The area also offered plenty of food choices to satisfy our appetites. The staff was incredibly friendly and the hotel provided clean rooms with comfortable beds. Being able to store our bags on the day of check-out was a great convenience. We felt safe and enjoyed the peaceful atmosphere during our stay.

Felt right at home, no complaints at all.

We absolutely loved our stay at Aloft! The staff was incredibly friendly and helpful, going above and beyond to make our anniversary special. The hotel was located in a great area, within walking distance of everything we wanted to do. The room was quiet and comfortable, with no outside noise to disturb us. The hotel's commitment to fostering rescue dogs was heartwarming and added a special touch to our stay. the service and accommodations at Aloft were fantastic!

We felt extremely safe and had nothing to complain about during our stay.

I had a great stay at this hotel! The staff was really friendly and helpful. The room was just perfect for me as a solo traveler. The hotel's location in the Charlotte Downtown area was ideal - it was close to everything and right next to the Convention Center. The room itself was very clean and the king sized bed was super comfortable. The HVAC system worked well to maintain a comfortable temperature.

Everything was spot on during my stay.

Great location, comfortable beds, and good view. The hotel is conveniently located near popular venues and there are plenty of bars and restaurants nearby. The beds are comfortable and the rooms are fine, albeit a bit small. The lobby has a bar and each room has a small refrigerator and a coffee pot. it was a good choice for a crash pad in downtown Charlotte.

The noise level was quite high, and the walls and halls were thin, which made it difficult to sleep. It felt like sleeping in an office building, not cozy or romantic.

I recently stayed at Aloft in Charlotte for a short business trip. The staff was incredibly friendly and always willing to help. The room was clean and the bed was so comfortable. The location was perfect, with great restaurants, clubs, and bars within walking distance. I also appreciated being able to store my bags on the day of check-out while I did some shopping. a great experience.

I would recommend this hotel.

My recent stay at Aloft was nothing short of amazing. The hotel was clean and the bed was incredibly comfortable. The location right in the heart of downtown made it so convenient to explore everything the city has to offer. I also loved the friendly and knowledgeable staff who made me feel welcome throughout my stay. Despite a minor issue with the slow elevator on the lower floors, the rest of my experience exceeded my expectations. I highly recommend this hotel for anyone visiting the Queen City.

Excellent location, helpful staff, beautiful room, comfortable bed, wonderful view, clean.

Nothing, all excellent.

Modern decor, friendly staff, convenient location, pet-friendly, great for downtown experience.

Didn't dislike anything about the property.

The value for our money was great, with a basic but nice room and a comfortable bed. The location was excellent, right in the heart of downtown with plenty of restaurants and bars nearby. The staff were friendly and accommodating throughout our stay.

Breakfast delights could have been better with more variety.

Nicely decorated room with modern vibe. Easy and friendly check-in. Fun lobby with games. Convenient location in downtown area with attractions nearby. Friendly and welcoming staff.

We loved that this hotel was located close to the venue we were going to and also near many bars and restaurants. It was very convenient for us to walk to the spectrum center and several restaurants close by. The hotel facilities were top-notch, with a free pool table that we enjoyed playing. The staff was friendly, helpful, and knowledgeable, making our stay even more pleasant. The cleanliness of the hotel was impressive, and the bed was very comfortable.

Nothing, all great.

I recently stayed at Aloft in Charlotte for a few nights and had a fantastic experience. The hotel had a modern and fun look, and my room was beautiful with a great view. The bed was incredibly comfortable, ensuring a restful night's sleep. The entire hotel was clean, and the staff was friendly and helpful. I especially want to give a shoutout to Aaron, the night manager, who went above and beyond to accommodate us and switch our room due to noise. The front desk also informed us about a concert happening on the roof deck and suggested a quieter room, which we appreciated.

Would recommend this hotel.