I had a wonderful stay at the hotel! The breakfast was delicious and the beds were nice and clean. The towels were folded neatly and fully stocked. I have to give a special shoutout to Nicole, the wonderful front desk clerk. She was attentive and made my stay even better!

The breakfast could have been improved by offering a wider variety of choices.

The front desk staff was extremely helpful and went above and beyond to ensure our reservation was taken care of. They even applied a discount for our troubles. The hot breakfast was a nice addition, providing a variety of tasty options.

Felt like a VIP, no complaints.

Front desk staff was friendly and helpful. Quick check-in. Breakfast had a good variety and was tasty. Clean and comfortable beds. Gym had a few machines available.

Conveniently located near shopping and dining options, this hotel offers easy access to Possum Kingdom Lake. The area is well-surveilled, ensuring guests' safety. The rooms are clean and comfortable, with amenities such as air conditioning and waffle makers. The staff is friendly and helpful, providing guests with suggestions for local restaurants.

Some guests reported issues with room reservations and the availability of towels and coffee.

This hotel definitely hits the spot when it comes to value for money. The prices are reasonable, and the rooms are well-appointed with attention to detail. I loved the hotel's location; it's right in front of the reception area, and close to Possum Kingdom lake with around the clock surveillance. You'll also find stores and restaurants nearby. The staff is very friendly and helpful, and the basic amenities are adequate. The rooms with 2 double beds were quite comfortable, with A/C working and air fresheners etc. And don't forget to start your day with the tasty breakfast!

All was okay.

Great location, close to key attractions and easy to find. Friendly and polite front desk staff who provided helpful recommendations for nearby restaurants. Comfortable beds and firm mattresses for a good night's sleep.

Room cleanliness could have been better, with some stains on the bathroom counter and doors. Outdated decor, with old artwork and furnishings that need updating.

We had a quick and easy check-in experience at this hotel. They were accommodating and switched our room type without any additional charges, allowing us to stay on the first floor. The breakfast provided was good and warm, with lots of variety to choose from. Additionally, our daughter enjoyed using the gym and found the few available machines to be enjoyable.

Hard to think of anything negative.

Comfortable bed, helpful front desk, excellent breakfast bar, friendly staff.

None.

Complimentary breakfast and convenient location. the breakfast offered more than expected in terms of variety and taste. Plus, the hotel is situated in a prime location which made it very easy to get around and see the sights. the free Wi-Fi was a great perk.

The smell was awful, and it made me feel like the hotel was unclean. the carpets in the hallways and stairwells smelled like wet dog and urine.

Despite a slight hiccup at check-in, my stay at Best Western was enjoyable. The breakfast had a good variety and the room was clean and comfortable. The staff was friendly and accommodating. I would recommend this hotel.

I had a great stay at this hotel. The location was perfect, with stores and restaurants close by. I also loved that it was right on the lake, providing beautiful views. The staff were friendly and attentive, and the rooms were clean and comfortable with two double beds. The price was reasonable and the basic amenities were provided, including air fresheners and a working A/C. The breakfast in the morning was a nice touch.

No major issues, everything was satisfactory.

The check-in process was quick and easy. the breakfast had a good variety of options and was warm. the gym had a few machines available to use.

The Wi-Fi was weak and had trouble connecting. the elevator, vending machines, and ice dispensers were out of order.

Spacious database, efficient drainage, helpful front desk, great location, friendly staff.

Nothing, all excellent.

Clean rooms, comfortable beds. Staff was courteous and helpful.

Our room at Best Western Plus Graham Inn was very clean and comfortable. The linens were fresh and the bathroom had all the necessary amenities. We were also pleased with the delicious breakfast offered at the hotel. The staff, particularly Nicole at the front desk, was friendly and helpful. we had a pleasant stay and would recommend this hotel.