As longer-term business travelers, we loved the fully sanitized rooms and the amazing staff. The pet-friendly amenities were a plus, with a large area for our furry friends to play and walk.

We felt completely satisfied with our stay, no complaints whatsoever.

The hotel is conveniently located just off Route 81, making it easy to get around. The bed was comfortable and provided a good night's sleep. The included breakfast offered a variety of options to start the day.

Felt very welcomed, no complaints whatsoever.

The hotel was conveniently located right off I-81, making it easily accessible. It was close to attractions, restaurants, and in a clean area. The staff were friendly and helpful, ensuring all of my needs were met. The hotel facilities were well-maintained and the breakfast options were good.

Can't think of anything.

The property had everything we needed for a comfortable stay, including a delicious complimentary breakfast. The staff, especially Kim, went above and beyond to make us feel at home. The location was also conveniently close to our in-laws' house.

Felt right at home, no reason to complain.

Clean, guide dog friendly, comfortable sleep, good breakfast, safe, amazing staff.

Nothing.

Great value for the money! The room was super comfy with nice decorations and a lovely balcony. It was also very quiet and clean, ensuring a peaceful stay. The wifi was excellent, which was a big plus for my work meetings. The staff, especially Debbie, Charity, and Jane, were all incredibly friendly and helpful. Jane in particular made the breakfast experience delightful, and the food was delicious too. it was a great 4-night stay that exceeded my expectations.

Breakfast selection could be improved with more options to choose from.

For the value, I got a comfortable and safe room at Best Western Plus. The staff was amazing, especially the morning manager who went out of their way to find me coffee. Location was great too, with easy access to sidewalks and grass for my guide dog.

Menu for breakfast could use a little more variety.

Comfortable bed, fresh pillows. Variety of hot and cold breakfast options in pleasant dining room. Friendly staff, convenient parking near interstate. Good TV channel selection, enjoyed having couch for TV.

Our stay at Best Western Plus was fantastic. The room was clean, comfortable, and beautifully renovated. The bed was cozy and the towels were soft and absorbent. The hotel's location right off the interstate was convenient and easy to find. The breakfast selection was impressive, with a wide variety of delicious options to choose from. The staff, especially Kim at the front desk, were friendly, welcoming, and made us feel special. we had a great experience and would definitely stay here again.

This hotel has a great location, close to attractions and restaurants while being in a clean area just off I-81. The rooms are nicely renovated and include modern amenities such as microwaves and fridges. The hot breakfast is a nice touch, with a variety of options available. The staff is friendly and accommodating, offering snacks to platinum members and a bucket of umbrellas for guest use.

One downside is that there are reports of smoking and pets on the balconies and porches, which could be bothersome for some guests.

We had a king room with a balcony facing the highway. Clean, good location, large rooms, comfy bed, good water pressure, well-stocked with towels.

Would be happy to recommend this hotel.

We had a fantastic stay at this hotel. The staff was friendly, and the hotel was clean and comfortable. The location was great, with easy access to the highway and nearby amenities. The breakfast offered a variety of options and the dining room was pleasant. We also appreciated the convenient parking and pet-friendly facilities, including a large area for our furry friends to play and walk. this hotel provided excellent value for the price.

Hard to think of anything negative.

This hotel is a great choice for those who want good value for money. It's up on a hill, providing nice views of the Smokies from the balconies of some rooms. The location is convenient, with easy access to the interstate and plenty of restaurants nearby. The rooms are clean and come with basic amenities like a fridge, microwave and comfortable beds. The breakfast is a standout, with many options to choose from and attentive service.

This hotel exceeded my expectations in every way. the rooms were incredibly spacious and modern, a pleasant surprise. The comfortable beds ensured a good night's sleep, and the helpful staff made me feel welcome from the moment I arrived. The location of this hotel was perfect for my needs as it was right off the highway and close to attractions and restaurants. Additionally, the breakfast offered a wide variety of options and the dining area was able to comfortably accommodate the morning crowd. this hotel was a fantastic value for money and provided a clean and convenient stay.

All went smoothly, no complaints whatsoever.

I recently stayed at Best Western Plus in Morristown for a family trip. The room was clean and well-kept, with a bathroom that met my standards. Being on the lower floor was convenient for parking right behind the room and using the rear sliding glass door. The staff was friendly and helpful, making check-in and check-out a breeze. The complimentary breakfast had a great variety and was perfect for traveling with children. The room itself was larger than expected, clean, and modern, and it had all the necessary supplies. Additionally, the hotel's location near restaurants was a bonus. I highly recommend this hotel.

Totally recommend this hotel.