Great location right in the heart of the city with easy access to local attractions. the exterior of the hotel looked nice and well-maintained. Also, the staff was friendly and helpful.

There were a few negatives. the room could have been cleaner and more well-kept.

We got great value for our money at Comfort Suites - University in Lubbock. The room was clean, comfortable, and spacious. The location was convenient, especially since we were visiting Texas Tech. The staff treated us like royalty, going above and beyond to ensure our stay was enjoyable and even surprising us with unexpected perks like complimentary snacks and wine.

The hotel breakfast menu could use some improvement.

The tall ceilings in the rooms on the first floor were amazing, providing a spacious and comfortable environment for my family of five. We also loved the fact that there was plenty of room to walk around, even with all of us in the room. Another advantage was the helpful and accommodating front desk staff who went above and beyond to ensure our stay was enjoyable. They even gave us a late checkout and surprised us with complimentary snacks and wine. It was such a lovely gesture and made our stay even more memorable.

There were a couple of minor inconveniences during our stay. the pool water was a little chilly, but considering it was surrounded by glass and the weather was cold, it was understandable.

The variety and quality of the breakfast at Comfort Suites were outstanding. We especially enjoyed the tasty sausage and the friendly service from the breakfast staff. The lady who served and cooked the breakfast did a fantastic job!

Although there were a few minor cons, such as the pool water being slightly chilly and some noise from other guests, they did not significantly impact our overall experience.

I had an amazing stay at the hotel. The staff was incredibly friendly and always had a smile on their faces. The room was spacious and comfortable, with two queen beds and a pull-out bed. It was so refreshing to have enough room for everyone without anyone having to sleep on the floor. The housekeeping staff was also great, being considerate and not constantly disturbing us. The hotel was spotless and well-maintained, and the breakfast was delicious with a wide variety of choices. The location was convenient, with restaurants and stores close by.

Nothing, everything was great.

I recently stayed at Comfort Suites for a family vacation. Our double king suite was huge and provided plenty of space for our family of five. The beds were comfortable, and the room was clean. The breakfast had a good variety of food, with a mix of proteins and carbs. The staff in the dining room were friendly and helpful, especially in the mornings. The dining room tables were always clean, and the breakfast was always fresh and well-stocked. The hotel also had a clean indoor pool that my kids enjoyed. The front desk staff were prompt and helpful with any requests. a very nice experience with all the staff.

Would recommend this hotel.

The helpful staff, accommodating service, late checkout, unexpected gestures, complimentary snacks and wine, enjoyable pool, spacious room, comfortable beds, wonderful breakfast bar.

Nothing, all excellent.

I had an awesome stay at this hotel! The room was spacious, clean, and super comfortable. The staff was incredibly welcoming and friendly, making me feel right at home. Plus, the hotel facilities were top-notch - everything was modern and well-maintained. The location was perfect too, right in the heart of the cafe area, so there were plenty of dining options nearby. And let's not forget about the breakfast - it was absolutely delicious! They had a great variety of both hot and cold items, definitely better than your typical continental breakfast. this hotel exceeded my expectations in terms of cleanliness, facilities, location, and breakfast.

Not obvious to find: signage or directions could be improved.

The breakfast staff was amazing, always had a smile on her face and was very upbeat. the pool was small but clean and towels were always stocked. the location was easy to get to and well lit.

Cigarette butts & trash in the entrance way, overflowing trash can. the room given had no towels, Kleenex, and very titty tissue.

The complimentary breakfast offered a wide variety of items including hot and cold cereals, waffle station, eggs and meat, fruit, and different juices. The room size was spacious with two queen beds and a sitting area with a half-wall dividing it. The mini-fridge had a freezer section, perfect for refreezing ice packs. The staff, especially Tom, was friendly and helpful. The hotel's location was close to Texas Tech. The bedding was clean and comfortable, and the AC worked well.

Felt happy, no reason to complain.

The breakfast offered multiple options and the breakfast attendant was attentive, clearing tables for people. the property was clean and modern, with comfortable beds and spacious rooms. the location was great, close to several attractions we wanted to visit.

There were some issues with the room cards being disabled every night, which required going back to the front desk to get them reactivated. Additionally, the noise level from other guests and the traffic from the nearby freeway was quite loud, making it difficult to sleep at night.

We loved the convenient location and well-lit surroundings. The friendly front desk attendant and amazing breakfast staff made our stay enjoyable. The pool, although slightly warm, was a nice amenity. The breakfast filled us up, especially the delicious waffles!

Felt great, no complaints whatsoever.

The breakfast selection was adequate and it started early at 6:00 AM. the suite room was very nice, perfect for our needs. the hotel's location was conveniently close to the hospital, which was a key factor for us.

The room could have been cleaner, as it appeared that the vacuuming was overlooked and there was visible rust on the bathtub. the couch in the room was old and frayed, and the paint on the walls was chipping off in some areas.

The only positive thing about our stay was the friendly staff at the front desk. They were helpful when we arrived and even offered us a late checkout. the hotel also had a nice breakfast selection and the front desk staff made sure we knew where to find the complimentary snacks and wine. However, these small perks did not make up for the overall disappointing experience we had at this hotel.

Our room was a total disaster. It looked like it hadn't been cleaned in weeks.

I had an amazing stay at this hotel! The front desk staff were extremely helpful and went above and beyond to accommodate my needs. They even allowed me to have a late checkout, which was greatly appreciated. The hotel was clean and well-maintained, and it had all the facilities I needed. The location was perfect, as it was close to the university and surrounded by great cafes and restaurants. The staff were friendly and always had a smile on their faces.

Nothing, all was good.