I recently stayed at Courtyard for a licensing exam and was able to check in early. The house cleaning ladies were friendly and the bed was incredibly comfy. The staff at check-in was friendly and helpful, and someone even cleaned the snow off our vehicles in the morning!

Can't recommend highly enough this hotel.

Convenient location near airport, restaurants, and mall. Spacious room with comfortable bed. Friendly housekeeping staff. Good temperature control. Balcony adds extra charm.

Friendly staff, economical restaurant, helpful girl at check-in, cleanliness, enthusiastic and kind staff.

Nothing that I didn't like.

The hotel had great cleanliness and the staff were enthusiastic and kind. They even cleaned the snow and ice off guests' vehicles in the morning, which was a nice touch.

The location of the tables and the area where food is served was a bit inconvenient, as everyone had to eat with their coats on. It was also close to the front door, making it chilly for both guests and staff.

I had a great stay at this hotel! The staff were incredibly friendly and helpful, just like some of the best reviews I read. They really went out of their way to make me feel welcome and comfortable. Moreover, the rooms were very clean, and the basic amenities worked well. The location was perfect, right on 28th Street and close to everything. I also appreciated the affordable prices, especially considering the quality of the services.

All in all, my stay was perfect, and there was nothing to complain about.

Complimentary parking and Wi-Fi were useful, and the hotel was close to the airport with plenty of dining options nearby. The bed was comfortable, and the room was clean.

Limited breakfast options, with a pricey and unsatisfying bistro as the only choice. The location was not very walkable, so having a car was necessary.

A Delightful Stay at Courtyard!

We were impressed with the cleanliness of the rooms and the friendly service provided by the front desk. The breakfast was great and the hotel's location close to various stores and restaurants was convenient. Despite a few minor inconveniences, we would definitely recommend this hotel for a comfortable stay. a positive experience at Courtyard!

My wife and I missed an early morning flight, but the staff at Courtyard Grand Rapids went above and beyond to accommodate us. The GM, Kyle, gave us a discounted rate without even asking. The personnel at the hotel were incredibly friendly and genuinely cared about our situation. This level of customer service is rare and greatly appreciated. I highly recommend this hotel.

The hotel's cleanliness was top-notch, with the housekeeping staff keeping the rooms spotless. The hotel facilities were also impressive, with a nice patio overlooking trees and a pleasant pool area. The hotel's location near the recently updated Bistro in a grassy field off the parking lot was convenient for dining options. The staff was incredibly helpful and friendly, from the person behind the bar to the house cleaning ladies in the hallway.

Can honestly say there wasn't anything not to like.

During my recent stay at Courtyard, I was delighted by the exceptional customer service provided. The front desk attendant, Matt, went above and beyond to ensure my comfort and satisfaction. He personally greeted me by name and even offered me a drink while I waited for check-in. This thoughtful gesture made me feel valued as a guest. Additionally, the rooms were clean and well-maintained, providing a comfortable and enjoyable stay. The hotel's convenient location near the airport and the availability of a shuttle service were also major advantages. I highly recommend Courtyard for its outstanding service and pleasant accommodations.

The hotel had great value for money, especially with its reasonable prices and attention to detail. The location on 28th St was convenient, with easy access to nearby restaurants and shops. The service was excellent, with friendly and helpful staff members. The rooms were clean and comfortable, with the added bonus of having a sofa.

All was fine, nothing to complain about.

I recently stayed at Courtyard for a business trip, and I was thoroughly impressed. The cleanliness of the hotel was top-notch, and the staff members were incredibly enthusiastic and kind. One staff member even took the initiative to clean snow and ice off of all the guests' vehicles in the morning, which was greatly appreciated. I also enjoyed the small sofa in my room and the delicious beverages and snacks available in the lobby. The staff was always helpful and accommodating, and I loved the relaxing patio overlooking the trees near the pool area. Plus, the bed was incredibly comfortable!

I would definitely recommend this hotel.

The customer service at this hotel was outstanding. The staff went above and beyond to make my stay comfortable and enjoyable. The front desk employees were warm and welcoming, and the restaurant staff provided excellent personal service. They were also very helpful in giving me information about the city and places to visit. The management team was also top-notch, ensuring that everything ran smoothly. The level of service and friendliness I experienced here was definitely one of the best I've encountered in my travels.

The exterior of the hotel was a bit confusing, as it seemed to be under construction or undergoing an upgrade. However, once inside, everything was fine.

Convenient location for our purposes. Clean and well-kept facilities. Kind and helpful staff. Modern and fresh decor. Plenty of nearby restaurants.

The hotel is conveniently located near the airport, making it a great choice for travelers. There are also plenty of dining options nearby for a delicious meal before your flight. The rooms are clean and well-appointed, providing a comfortable stay. The friendly and professional staff provide excellent service and make you feel welcome. The breakfast is tasty and filling, with generous serving sizes.

The staff in the restaurant occasionally seems to be out of sight, which can cause a slight delay in service.