The breakfast buffet was delicious and well-stocked, with a good variety of options. The complementary evening drinks with light snacks were a nice bonus. The staff was friendly and helpful, always available to assist with any needs we had. The hotel's decor was beautiful and added to the overall ambiance. Nassif, the receptionist, was professional and accommodating.

Felt completely at ease during our stay, no reason to complain.

The hotel had friendly staff, a Manager's Reception, and a variety of options for breakfast. The pool, outside seating area, and art deco lighting added to the pleasant atmosphere. We were able to easily navigate the facilities as individuals with physical handicaps.

The hotel felt like a home away from home, with the staff going above and beyond to accommodate our needs. No request seemed too troublesome.

Convenient location, spacious rooms, friendly staff, clean accommodations, well-prepared breakfast bar, accommodating staff.

Nothings.

This hotel is a great value for the price, with basic amenities and comfortable rooms that include a sofa bed. The location is convenient, with stores and a mall nearby. The breakfast is fantastic, offering delicious omelets made to order. All around, this hotel offers a comfortable stay with attention to detail.

This hotel was good, although there was some room for improvement in terms of cleanliness.

Beds were comfortable and the room was clean. Free alcohol drinks from 5:30-7:30pm and snacks were a nice touch. Omelets at breakfast were tasty with a good variety of choices. Looking forward to seeing the renovations. Staff were friendly and helpful.

Clean rooms, comfortable bed, 12 pm check-out, good breakfast selection, friendly front staff, shuttle service available, convenient location near shopping mall.

I had a great weekend getaway at this hotel. The room was incredibly comfortable and clean, which made for a relaxing stay. The staff members were friendly and accommodating, providing extra pillows and blankets for my son to play with. The hotel's location was also convenient, with easy access to nearby attractions and amenities. I was impressed with the comfort of the room, the helpful staff, and the convenient location.

There were a few negative aspects of my stay. I was disappointed to learn that the hotel was undergoing renovations, which meant that the pool and lobby were unavailable.

My stay at Embassy Suites was fantastic! The room was clean, comfortable, and had all the amenities I needed. The lobby was stunning and provided a lovely place to relax. The staff was friendly and helpful, making my experience even better. I highly recommend this hotel.

Spacious rooms with separate bedroom, kitchenette, and pull-out couch. Enjoyed the complimentary breakfast with a variety of options. Lobby is beautiful. Manager and staff were attentive and friendly. Convenient location.

Comfy bed, spacious room, free breakfast/happy hour, clean pool/gym, good service.

Nothing, perfect stay.

Comfortable bed, spacious rooms, kitchenette, separate bedroom, pull out couch, updated TVs.

Was all great.

During my stay, I was impressed with the hotel's convenient location close to a mall and restaurants. The room was spacious, well-designed, and comfortable. I appreciated the cleanliness and the friendly service from the staff. The breakfast was outstanding, with a variety of delicious options and an omelette station. Additionally, the hotel offered a great happy hour with complimentary snacks and drinks every day.

I experienced some issues with the cleanliness of the room and the availability of dishes and utensils at the buffet, a problem noted in another guest's review.

I loved the convenient location of this hotel. It's close to a mall, making it super easy to do some shopping or grab a bite to eat. Plus, the rooms are spacious and have a sofa bed, which is perfect for families or those needing extra space.

The only minor issue I experienced was with the toilet, but other than that, everything was great.

I recently had a fantastic stay at a hotel in Syracuse. the staff were extremely friendly and accommodating, making me feel welcome from the moment I arrived. Secondly, the attention to detail throughout my stay was impressive, with everything from the rooms to the basic amenities being well-maintained. Lastly, the location of the hotel was ideal, offering easy access to various attractions and ensuring a hassle-free check-in and check-out process. I was delighted with my experience at this hotel.

While my stay at this hotel was enjoyable, there was one aspect that could have been improved. The noise level, especially when staying on the side facing the Thruway, was a slight inconvenience.

The hotel had beautiful architecture and decor. The staff was very friendly and helpful, providing great customer service. The location of the hotel was convenient, with easy access to nearby attractions and amenities. The breakfast food was enjoyable and there were plenty of options to choose from. Additionally, the hotel had a pool and hot tub that were available for guests to use, which was a nice feature.

There were a few negative aspects to my stay. The cleanliness of the room was not up to par, as there were visible dust and dirty towels found.