As young families, we really appreciated the complimentary breakfast and the friendly staff. The breakfast exceeded our expectations, despite a few items being unavailable when we arrived. The staff made us feel comfortable and went out of their way to be helpful. The rooms were clean and comfortable, providing a good value for the price.

Felt right at home, nothing to complain about.

Great location, helpful staff, delicious breakfast, comfortable room, clean lobby.

Nothing, no complaints at all.

The rooms were decent sized and clean, offering the basics for a comfortable stay. The hotel's location just off the Toll Way was convenient for accessing the airport and upper parts of the city. Additionally, there were a couple of good restaurants nearby, providing additional dining options.

My experience at this hotel was far from satisfactory. I encountered numerous issues during my stay, including seeing cockroaches in the bathroom.

We had a fantastic stay at this hotel. The employees went above and beyond to ensure our stay was perfect. They were extremely friendly and helpful, from the front desk staff to the housekeeping team. The room was very clean and modern, with a comfortable bed. The location of the hotel in North Dallas was convenient, as it was near many restaurants and shopping options. Additionally, it was close to Plano attractions and other areas in Dallas. The complimentary breakfast exceeded our expectations, and the staff made us feel comfortable and welcomed. the hotel facilities and the cleanliness of the room were excellent.

Nothing to complain about at all.

Rooms modern & clean. Friendly & helpful staff, even loaned us a corkscrew. Comfortable bed with 3 pillows. Breakfast options were great, and staff were excellent. a special place to stay.

The hotel is conveniently located near many family-friendly restaurants and shopping areas, making it easy to find a place to eat or grab a quick bite. It is also in close proximity to Dallas, allowing guests to explore the city's attractions and amenities. The rooms are quiet and clean, ensuring a comfortable stay. Plus, the hotel offers a decent hot and continental breakfast, providing a satisfying start to the day. According to a review, the hotel has a small refrigerator and microwave in the guest rooms, adding convenience for guests.

One aspect that could be improved is the customer service provided by the front desk staff. As mentioned in a review, the staff lacked a sense of customer service and were unprofessional in their appearance.

I had a fantastic stay at this hotel in Plano! The location was convenient to all the places I needed to go, including restaurants and shopping. The hotel facilities were top-notch, and everything was clean and well-maintained. The breakfast was exceptionally good, with a variety of options to choose from. The staff at this hotel went above and beyond to make sure my stay was perfect. They were friendly and always there to respond to any questions or needs I had.

Nothing to dislike.

This hotel is a great value for money. The contemporary décor of this hotel gives it an upbeat vibe. The rooms are clean and well-kept. The staff is attentive and goes above and beyond to ensure your needs are met.

The parking lot can be noisy if you leave your window open.

Very comfortable beds

We recently stayed at Fairfield Inn in Plano and were pleasantly surprised by the comfort of the beds. After a long day of activities, it was such a relief to sink into the soft and cozy bed. We had a great night's sleep, waking up refreshed and ready for the day ahead. we were extremely satisfied with our stay at Fairfield Inn.

The receptionist went out of their way to find us a corkscrew from their car. The breakfast had a decent selection and the staff were friendly and helpful. The room and lobby were clean, and we were able to check in early. The employees were excellent, going above and beyond to make our stay perfect. The front desk even found a room for us when we had a doctor's appointment before check-in.

I was pleasantly surprised by my stay at this hotel. the value for money was excellent. For the price, I received quality service and comfortable accommodations. The staff was incredibly warm and friendly, making me feel welcome from the moment I arrived. Additionally, the location was perfect for my needs, as it was close to my family's house where a party was held. Finally, the complimentary breakfast provided a great start to my day with a variety of delicious options to choose from.

Everything was just fine.

Clean rooms, comfortable beds, friendly staff, nice location. Quick response to questions and needs. Manager resolved any issues. Regular room cleaning. Willingness to accommodate check-out time. a pleasant stay.

The breakfast was tasty and filling with a variety of options. The location was close to popular attractions and restaurants. The bed was very comfortable and allowed for a good night's sleep.

I almost fell victim to a scam while staying here. Someone called my room in the middle of the night claiming there was a system outage and I needed to provide my credit card information over the phone or face consequences.

The room was clean, modern, and spacious. Friendly and helpful staff. Excellent location. Well-stocked breakfast. Comfortable bed and room. Convenient free WIFI.

Nothing, it was perfect.

The employees were exceptional. Front desk staff were friendly and accommodating. Helpful housekeeper went above and beyond. Comfortable beds and relaxing pillows. Delicious breakfast with eggs, sausage, and waffles.

Nothing I didn't like to be fair.