The staff was fantastic, accommodating our early arrival and providing great directions to nearby activities. Their cheerful demeanor and sense of humor made us feel welcome and taken care of. The hotel facilities were clean and well-maintained, giving us confidence that the staff cares about their guests' experience. The location was convenient, being near the Capitol and various state and agency offices. This made us feel more confident in the hotel's ability to cater to business travelers or those attending a wedding in the city.

No negatives from this place.

Cleanliness - The room was comfortable and everything was clean. Hotel facilities - The shower in the room was big and the bed was big and comfortable. Location - Convenient location on the west side of town with easy access to the mall, shopping, and restaurants with a decent selection. Staff - The staff was fantastic, they cheerily accommodated us with an available room, gave great directions to activities in the area, and had a good sense of humor.

Nothing it is perfect.

During my recent stay at Fairfield Inn, I was pleasantly surprised by the friendly and helpful staff. The complimentary breakfast, although not extraordinary, provided a decent variety of options. Additionally, the presence of a Starbucks at the nearby HyVee was convenient for a morning espresso fix. The room I stayed in was comfortable, despite some cosmetic issues like cracked floor tiles in the bathroom. The "Executive Suite" upgrade was worth the extra $10 with the added mini-fridge and microwave. The fitness room, although basic, had enough equipment to get in a decent workout. considering the limited hotel options in the area, Fairfield Inn is a reliable choice.

As longer term business travelers, we appreciated the quiet room on the upper floor, granting us much-needed peace and tranquility. The friendly staff provided great customer service, accommodating our early arrival with a room ready for us. They also had a good sense of humor and gave us helpful directions to local activities.

Felt great with no complaints at all.

Customer service, room cleanliness, helpful front desk staff, spacious shower, comfortable bed.

Couldn't fault anything.

The shower in the room was spacious and the bed was large and comfortable. The staff was friendly and accommodating, and gave helpful directions to nearby activities. The customer service was excellent, with the room being cleaned well and the front desk staff being helpful and professional. The hotel had a convenient location and offered a nice breakfast.

This hotel is a great value for money, with reasonable prices and attention to detail. The location is conveniently situated next to a nice shopping area and several restaurants, making it easy to find a place to eat. The staff is friendly and provides good service. The rooms are well-equipped, with a large whirlpool tub in the bedroom area, adding a touch of luxury to the stay. The breakfast is satisfying, offering a variety of continental items to start the day.

All aspects of this hotel were satisfactory.

The hotel facilities and cleanliness here are top-notch. The pool area is spacious and inviting, perfect for a relaxing swim. We also loved the convenience of this location, with a shopping mall right next door and plenty of restaurants, gas stations, and a grocery store within walking distance. The staff were friendly and accommodating, providing great directions and even a good sense of humor.

During my Christmas stay, I was pleasantly surprised by the cleanliness and comfort of the rooms. the beds were cozy and the entire place had a fresh, pleasant smell. Additionally, the staff was incredibly helpful and friendly, making our stay even more enjoyable. the hotel's convenient location near restaurants and retailers, as well as its easy access to the highway, was another great advantage.

One downside was that the breakfast options were the same every day, which became a bit repetitive. Additionally, there wasn't much space in the room to lounge, and it would have been nice to have an ottoman to relax in the corner chair.

The location was convenient and close to the training sites my partner had to attend. We enjoyed the complementary coffee offered in the lobby every morning. the nearby restaurants made it easy to have a meal without traveling far.

The room we stayed in was rundown and poorly maintained with visible cracks on the wall. the toilet was not working well and was continuously running, and despite several requests to fix it, the issue was not resolved.

During my Christmas stay, the hotel had a clean facility and well-decorated rooms. the front desk staff was friendly and efficient. Additionally, the bed was comfortable and the linens were clean and new-looking.

I was disappointed with the outdated heating/cooling system in the room. the unit on the window was loud and constantly turning on and off, which disturbed my sleep.

Friendly staff, comfortable beds, decent breakfast. There is a room with fitness equipment.

This hotel offers great value for money with reasonable prices and attention to detail. The rooms are clean, up-to-date, and nicely decorated. The staff provides excellent service and the basic amenities are well-maintained. The rooms are spacious and the free wireless internet and work desk are convenient for business travelers. The breakfast is fresh and hot in the morning, covering all the basics.

The only downside was the overpowering chlorine smell from the pool area.

I had a fantastic stay at this hotel. The staff were amazing - they cheerfully accommodated me, despite my early arrival, and gave me great directions to nearby activities. They also had a great sense of humor. The beds were incredibly comfy, and the hotel was always very clean. The staff were friendly and courteous, and the prices were reasonable compared to other hotels. The location was fantastic, in a nice and quiet area near the Capitol.

All was perfect.

Great customer service, helpful staff, clean rooms, comfortable beds, friendly front desk, professional service.

Can’t fault anything about it.