The facilities were clean and well-maintained, with a nice pool and hot tub. The dining area and restaurant were impressive, and the lobby seating was comfortable. The bathrooms were also nicely appointed. The conference center was excellent for my conference, and I appreciated the convenient location for dinner options.

Despite reporting the issue to the day manager, no resolution was reached, and the supervisor even displayed anger towards me. As a result, I will be looking for a different place to stay in the future.

The room was like something out of Architectural Digest - warm, minimal, and comforting. Exceeded expectations at a reasonable price. Clean and sanitized, with housekeeping available on demand. The bed was comfortable, and the bathroom had sensor lights. Conveniently located near restaurants, with Outback Steakhouse delivering right to the door. Anthony provided the best welcome I've ever had at a hotel, even after a long 15-hour drive. The parking was great, and the surroundings felt safe. I felt confident that the room was sanitized and free from germs. I will definitely stay here again in the future.

Felt like family, no reason to complain.

Clean and sanitized. Housekeeping on demand. Quiet. Comfortable beds. Sensor bathroom lights. Nearby restaurants and delivery options available. Friendly and welcoming staff. Great parking. Safe surroundings. Confidence in cleanliness. Will choose this hotel in the future.

Clean and sanitized. Helpful staff. Comfortable beds. Sensor bathroom lights. Restaurants nearby. On-demand housekeeping. Great parking. Safe surroundings.

There was nothing I didn't like.

Clean and sanitized, comfortable beds, sensor bathroom lights, great parking, safe surroundings, friendly staff.

Nothing, it is perfect.

We had an amazing stay at this hotel. The room was beautifully designed, creating a warm and comforting atmosphere. It was clean and well-sanitized, exceeding our expectations. We were impressed by the comfortable beds and the sensor bathroom lights. The hotel's location was convenient, with restaurants nearby and even delivery options like Outback Steakhouse. The staff, especially Anthony, provided exceptional service and made us feel welcome, even though we arrived late at night after a long drive. The parking was great and we felt safe in the surrounding area. we felt confident that the room was germ-free, eliminating the need for us to bring cleaning supplies.

Nothing for us.

The room was clean and sanitized, providing a comfortable and safe environment. The beds were comfortable, ensuring a good night's sleep. The hotel had on-demand housekeeping and quiet surroundings. The sensor bathroom lights were a convenient touch. There were restaurants nearby, and Outback Steakhouse even delivered right to the door. Anthony gave the best welcome I've ever had at a hotel, making the late-night check-in after a long drive a pleasant experience. Parking was great, and the surroundings felt safe. It was reassuring to see that the room was already sanitized, eliminating the need for me to clean it myself. I felt confident that I wasn't swimming in someone else's germs. I will definitely choose to stay here again in the future.

Felt truly looked after, no complaints.

The room looked like it came out of Architectural Digest. Very warm, minimal, quiet, and comforting. It more than exceeded my expectations, especially at such a reasonable price. The bed was comfortable, and the bathroom had sensor lights, which was a nice touch. The surrounding area felt safe and there were restaurants nearby. The staff, particularly Anthony, provided excellent customer service and made me feel welcome after a long drive. I had a great experience at Hilton Garden and would definitely stay here again.

The hotel had a friendly staff, quick response time when calling downstairs, clean and sanitized rooms, comfortable beds, and convenient nearby restaurants. Anthony provided excellent customer service during check-in.

Felt well taken care of, no complaints.

Comfortable and modern rooms with efficient on-demand housekeeping. Impressive facilities such as a small but enjoyable pool and hot tub. Safe surroundings with convenient parking and nearby restaurants. Helpful and welcoming staff, particularly ANTHONY who provided an exceptional check-in experience. A highly recommended and confidently sanitized choice for future stays.

The hotel was clean and well-maintained, and the pool and hot tub were a highlight of our Thanksgiving stay. We also appreciated the location, which was close to good restaurants and shopping. the staff that we interacted with were friendly and helpful, which made for a pleasant atmosphere.

we were charged an extra fee upon arrival that we were not informed of beforehand.

I had a great value for my money at Hilton Garden Inn. The room was clean and comfortable, and the location was convenient. The staff treated me with kindness and made me feel welcome.

The only thing that could have made the breakfast better was more options to choose from.

I had a fantastic experience at the Hilton Garden Inn Lansing West! The hotel was incredibly clean, with beautiful facilities and a great pool and hot tub. The dining area was impressive, and the lobby seating was comfortable. The bathrooms were top-notch, and the conference center was excellent. The location was also convenient, with nearby restaurants within walking distance.

The only thing that could have made the morning meal better was a greater variety of yogurt options. They didn't have any natural or Greek yogurt, and even the vanilla yogurt had too many carbs for my liking.

The location of the hotel was perfect, close to all the main attractions in the city. the room was clean and well-maintained, with a spacious bathroom and comfortable bed. the staff was friendly and helpful throughout my stay.

I was disappointed with the pool, as it was very small and crowded, making it difficult to swim. Additionally, the breakfast options provided were subpar and not enjoyable.

I recently stayed at the Hilton Garden in Lansing for a quick overnight trip. The facility was incredibly clean and well-maintained, and the staff, although limited in numbers, were friendly and welcoming. One of the highlights of my stay was the proximity to Harrock's Farmer's Market across the street, which offered a fantastic selection of fresh produce and local products. Additionally, the hotel's quick response time when I called for assistance was impressive, and I appreciated the convenience of having restaurants nearby and the option for Outback Steakhouse to deliver straight to my door. I felt confident in the cleanliness and safety protocols of the hotel, making it the top choice for my future visits.

I would recommend this hotel.