This hotel is conveniently located in the Rochester area, making it a great base for exploring Niagra Falls. The staff are friendly and helpful, going above and beyond to make guests feel welcome. The rooms are clean, comfortable, and equipped with all the necessary amenities. The restaurant serves delicious meals, including a fantastic burger, and the bar offers a great selection of drinks. the hotel provides a pleasant stay with excellent service and convenient facilities.

Minor housekeeping issues were reported, such as dirty mirrors and a hair on the bathtub.

We had a fantastic stay at this hotel. The location was perfect for us as it was near the Pittsford area where we needed to be. The staff went above and beyond to ensure our satisfaction. The room was spacious with a comfortable king size bed and pillows. The hotel facilities were impressive, with an indoor swimming area that made us feel like we were in a tropical paradise. The cleanliness of the hotel was impeccable, and the staff at the front desk were friendly and accommodating. We also enjoyed the convenient parking and easy access to transportation. this hotel provided excellent value for the money.

Nothing not to like.

This hotel is a great choice for those looking for a comfortable and reasonably priced stay in a convenient location. Situated just off the highway, it provides easy access for road trips around the Finger Lakes region. Additionally, being close to Fayette and Palmyra, NY, as well as Harmony, PA. The rooms are spacious, comfortable, and well-maintained, ensuring a pleasant stay. The staff is friendly, attentive, and efficient, making you feel welcomed throughout your visit. Moreover, the hotel's attention to detail, such as the inclusion of palm trees that create a tropical ambiance, is a unique touch that adds to the overall experience.

All was ok.

I recently stayed at a hotel in Pittsford and had a great experience. The location was very convenient for my needs, making it easy for me to get around. The room I stayed in had a comfortable king-size bed, ensuring a good night's sleep. I was also impressed with the front desk staff who went above and beyond to ensure my satisfaction. They were friendly and attentive, making me feel like a valued guest. I would highly recommend this hotel for its great service and comfortable accommodations.

Friendly staff, great breakfast selection, helpful and accommodating staff, cozy indoor swimming area with palm trees, comfortable bed and spacious room.

Couldn't stay longer.

The bed and pillows were extremely comfortable, making for a great night's sleep. The room was also spacious, allowing us to relax and unwind after a long day of exploring the area. Additionally, the hotel's decor was impressive and added a touch of elegance to our stay.

The staff at the Hilton Garden Inn Rochester/Pittsford in Bushnell Basin made us feel right at home throughout our entire stay. They were courteous, professional, and went above and beyond to ensure our needs were met.

The location was excellent, with a perfect setting in Bushnell Basin. The staff was extremely friendly and helpful, going the extra mile to ensure a comfortable stay. The breakfast service was top-notch, with a great selection and cooking to order option. The property was attractive and very clean, enhancing the overall experience.

Didn't dislike anything about the property.

Spacious rooms, excellent staff, great location near Erie Canal Bike Trail and expressway, enjoyable spa and pool area, complimentary bottled water and chocolates.

Nothings.

We had a wonderful romantic escape at this hotel! the staff were incredibly friendly, making us feel welcome from the moment we arrived. the room was clean and comfortable, providing a cozy atmosphere for our stay. We loved that the hotel had a restaurant that served both breakfast and dinner, giving us the convenience of dining in without leaving the comfort of the hotel. the location of the hotel was perfect, allowing us to easily explore the charming surroundings and take romantic walks together. Plus, the price was great for the value we received!

Although our experience was overall fantastic, we were disappointed that breakfast was not included in the price of the room. On top of that, the cost of the breakfast options seemed a bit high.

During my Christmas trip, I appreciated the two complementary beverages offered in the lobby. the location of the hotel was perfect, as it was close to the freeway and within walking distance of a variety of restaurants and shopping centers. I enjoyed the comfortable bed in my room.

There were unsupervised children running around which was a bit unsettling. while I called ahead to ensure my room would be ready at check-in time, it was not.

I had a fantastic stay at Hilton Garden in Bushnell Basin. The location was perfect for our road trips to Fayette, Palmyra, and Harmony. The clean and spacious rooms provided a comfortable and quiet retreat after a long day of exploring. The cook-to-order morning meals were delicious, and the friendly service staff made our stay extra special. I also appreciated the proximity to the mall and great restaurants in the area. I highly recommend this hotel for a memorable and convenient stay.

The hotel's location was very convenient, close to good restaurants and the Erie Canal. It was also easily accessible from the interstate. Additionally, the well-trained and helpful staff were willing to assist with any travel questions we had.

The room we stayed in was located on the terrace level, which felt like a basement. We couldn't open the curtains for natural light due to people walking and parking at eye level with our room.

Friendly staff, good breakfast selection, convenient location near highway and bike trail, clean and comfortable rooms, accommodating with late check-out.

We had a fantastic stay at this hotel. The cleanliness was impeccable, and the hotel facilities were impressive. We especially enjoyed the spacious and comfortable room, as well as the beautiful decorations throughout the hotel. The location was perfect for us, with easy access to Nazareth College, lots of shops and restaurants, and nearby universities. The breakfast service was excellent, with a wide variety of choices including an omelette station. The staff went above and beyond to ensure our satisfaction, providing outstanding care and support. We felt like part of the family during our stay.

Couldn't find any faults at all.

Attractive, clean property. Ideal location off the exit. Excellent breakfast service with attentive staff. Helpful front desk and efficient check-in process. Staff provided outstanding care and support, going above and beyond. Indoor swimming area creates a unique tropical atmosphere.