We had a fantastic stay at this hotel. The staff at the front desk were very friendly and polite. The check-in process was simple and hassle-free. The hotel itself had a clean and nice looking atmosphere. Our room was spacious, quiet, and incredibly clean. The hotel facilities, especially the pool, were great. The breakfast itself was very good, and the staff at the desk were nice and helpful. The hotel's location was also convenient, as it was close to downtown and excursionsites, and easily accessible by highway, although there was some construction in the area. we had a wonderful experience and would definitely stay here again.

Nothing, all excellent.

This hotel is situated in the center of downtown, making it super convenient to explore the city. The staff is very friendly and attentive. The rooms are spacious with 2 comfortable queen beds and even a sofa bed. The breakfast is served at 9.15am and includes tea or hot chocolate, giving you a nice little kickstart to your day.

Nothing to complain about.

The breakfast was amazing, especially the pancakes! I was a bit worried about the road construction outside but the front desk attendant gave great directions. I enjoyed my stay at the Holiday Inn Express.

The check-in was simple. Atmosphere, front desk staff, cleanliness, accommodation of guests with GO bags, location, great places to eat.

Everything was fantastic.

The complimentary breakfast offered a variety of fresh items, from cereal to eggs and pancakes. The staff was friendly and attentive, even suggesting an alternative water source. The comfortable bed and pillows ensured a restful stay. Ideal location for exploring nearby attractions. Parking available for a nominal fee.

We had a fantastic stay at this hotel. The breakfast spread was incredible, with a wide variety of fresh and well-stocked items including cereal, eggs, and pancakes. The staff made sure to check on the breakfast area consistently, ensuring everything was in order. The hotel staff were very friendly and helpful throughout our stay, making us feel comfortable from check-in to check-out. The rooms were clean and comfortable, and the bed and pillows were exceptionally soft. The location of the hotel was perfect, as it was conveniently located near various attractions and had great dining options within a short distance.

Everything was exactly what we needed and wanted.

Great location, walking distance to downtown area. Spacious and comfortable rooms with modern amenities including fridge and microwave. Delicious and well-stocked breakfast. Friendly and helpful staff. Laundry room available for guests.

Great location in the heart of downtown, with easy access to everything. The room was very clean and spacious, with comfortable bedding and a steady supply of hot water. The staff was friendly and accommodating, making our stay enjoyable.

We had a great experience at this hotel and would highly recommend it to anyone traveling with family.

The staff was friendly, accommodating, and courteous. Early check-in was allowed. The room was clean, spacious, and the bed was comfortable. Breakfast had good choices. Front desk was always available. Parking was reasonable.

Nothing I didn't like to be fair.

Convenient location for visiting attractions, downtown and Convention Center. Friendly staff accommodated our late checkout due to illness. Quiet rooms, couldn't hear neighbors. Good breakfast options included yogurt, pancakes, cereals, and pastries. Affordable parking at only $3/day or free with hotel club membership.

We enjoyed our stay at this downtown hotel. The breakfast was delicious and we loved the waffle maker. The room had stunning views of the mountain and city. The staff were friendly and gave us a taste of the city's vibe. The room was spacious and luxurious, with comfortable beds. We appreciated the convenience of a microwave and fridge. The cleanliness of the room and bathroom was excellent. The hotel's laundry room was a practical luxury and the staff in the laundry room were whistling while they worked. The hotel's location was wonderful, safe, and quiet, with easy access to downtown. We were able to easily order delivery. Our kids also loved the hotel. it was an awesome experience.

Felt like visiting family, no reason to complain.

We had a fantastic stay at this hotel. The room was clean and comfortable, and the beds were made up with nice linens. We were pleasantly surprised to find coffee and tea pods in the room. The hotel's breakfast had several good choices and tasted great. The staff was polite, friendly, and professional. The hotel's location was convenient, within walking distance of downtown attractions and close to everything.

Nothing.

Our stay at Holiday Inn Express in Downtown Chattanooga was worth every penny. The room was spacious, elegant, and had all the necessary amenities. The location was perfect, with easy access to downtown attractions. The staff was friendly and made us feel at home.

The breakfast items could have been improved by offering a wider variety of options for families with kids.

The staff was incredibly friendly and accommodating. They provided excellent hospitality throughout our stay. We especially appreciated the gentleman who checked us in; he was very helpful. the room was clean and comfortable, with a steady supply of hot water for showers. the bedding was comfortable, and we were able to adjust the thermostat to our liking.

The hotel was a bit far from the Tennessee Aquarium and IMAX, which made it a long walk. It would have been more convenient to stay closer, but the hotels in that area were all fully booked.

Situated on the river, this hotel was conveniently located on the outskirts of downtown, allowing for easy access to nearby restaurants. Though there was road construction nearby, the staff offered helpful tips to navigate through it. The rooms were clean and cozy, with the indoor pool and friendly staff making the stay even more enjoyable. Breakfast options were good too.

Some guests were observed not adhering to the hotel's mask policy while in public spaces, which could be concerning for some visitors.