Stayed at Holiday Inn Express for 3 weeks during my trip to the States. The location was perfect, close to food and entertainment spots but far enough from the beach chaos. The staff was incredibly friendly and went above and beyond to make our stay comfortable. They didn't charge us for a lost key card and even took us to our room at 2am when we had no key. The beds were comfy, the AC was blasting, and the pool and whirlpool were excellent amenities.

I recommend this hotel.

This hotel was easy to access and conveniently located near the Mayo Clinic and the beach. The staff was friendly and accommodating. The room was spacious, clean, and free of strong odors. The breakfast offered a wide variety of options for all tastes. a great stay for our group of friends.

Felt like a dream, nothing to complain about.

Friendly and helpful staff, delicious coffee, clean and comfortable rooms, convenient location near stores and restaurants.

Felt well taken care of, no complaints.

Spacious rooms, great pool, convenient location, friendly staff, delicious breakfast.

Absolutely nothing.

The room was clean, but there was a broken lamp shade and missing bulb. The bar area was closed except for breakfast. The staff was friendly. The breakfast was tasty.

I stayed for a week for a family vacation. The room was always clean and the bed was incredibly comfortable. The front desk staff, especially Madison and Zaforia, were friendly and provided excellent service. The location was perfect, with a Dollar Tree just across the street. I would definitely stay at this hotel again.

Would definitely recommend this hotel.

Comfortable and clean room with a mini fridge and microwave. The hotel's free shuttle service to Mayo Clinic was fantastic and accommodating. Wheelchair friendly hotel with the staff quickly making accommodations for my needs. The location was conveniently close to restaurants and Goodwill. The hotel staff was hospitable and professional. The complimentary breakfast was delicious, and the location was reasonably priced.

I had such a great stay at this hotel! The location on Beach Road was really convenient for me, and the staff were so friendly and helpful. I loved the amenities in the room, like the refrigerator and microwave, and the bathroom had a fantastic shower and a great selection of free toiletries. The breakfast in the morning was also top-notch, and the staff who served it were really attentive to my needs. Plus, the fitness center and swimming pool were a great way to unwind after a long day.

I would definitely recommend this place to anyone looking for a comfortable and luxurious hotel experience.

Newly renovated, great staff, friendly and kind, pool, delicious breakfast, sweetest person responsible for breakfast.

Not one thing.

Clean and spacious room with convenient amenities including a refrigerator and Keurig coffee maker. Friendly and accommodating staff. Good location near beach, shopping, and dining options. Comfortable bed and impressive bathroom features. Enjoyable breakfast.

I had a fantastic stay at the Holiday Inn Express in Jacksonville Beach. The room I stayed in was surprisingly spacious and the bathroom was huge. The cleanliness of the room was top-notch, with a pleasant smell that didn't trigger any allergies. The bed was incredibly comfortable, and I actually had a great night's sleep, which is rare for me in a hotel. The TV had a great selection of channels, and the location of the hotel was convenient, just a short drive away from the beach. There were also several eateries nearby, which was a plus for me as a thrift shopper. The staff at the hotel were professional and hospitable, and I appreciated their assistance throughout my stay. I highly recommend this hotel for its excellent accommodations and value.

The rooms were clean and comfortable with a great shower and plenty of hot water. The continental breakfast included in the price was a nice touch and helped us start the day off right. The location was perfect for our business trip, close enough to everything we needed but not too far from the beach.

It would be nice if the air conditioning was calibrated properly before we arrived. It was a bit of a hassle to have to call front desk twice to get it working the way we wanted it to.

This hotel is an excellent value for the money. The rooms are spacious and clean, with wonderful lighting and basic amenities like a mini-fridge and microwave. The staff is attentive and friendly, and the breakfast included many options such as a premade omelet, all offered with prices that won't break the bank.

All was great and exceeded my expectations.

This hotel is in a great location for those looking to enjoy the beach and a variety of restaurants in the Jacksonville Beach area. It's really close to the beach, which is a huge plus, and there are plenty of dining options nearby. The rooms are comfortable and the staff is friendly.

There were a few issues with the room that detracted from the overall experience. The AC unit was not working properly at first and needed to be adjusted multiple times.

The staff was friendly and helpful, the room was clean and comfortable, bathroom had a separate shower and tub, conveniently located near shopping, beach, and eateries.

Nothing, it is perfect.