We were impressed with the cleanliness and comfort of our room, which made our stay at Holiday Inn Express a pleasant one. The location was also convenient for our needs. we recommend this hotel for a comfortable stay.

Parking was easy and the check-in process was smooth. Our room was conveniently located, and the bed and pillows were incredibly comfortable. The staff was phenomenal, despite issues with the key access system, they were quick to fix the problem. The friendliness and helpfulness of the staff were unparalleled. The water pressure in the shower was excellent, and the complimentary breakfasts were better than other hotels I've been to. a great experience with excellent management.

100% Recommend this hotel.

The entrance of this hotel is truly welcoming and elegant, with a beautiful piano in the foyer. The building itself is clean and well-maintained, and the landscaping adds a touch of charm. The rooms are efficient and clean, offering a comfortable stay. The staff, though slightly aloof, are polite and provide good service.

One small aspect could be improved, but overall, everything was alright.

We were pleased with our stay here. The location was perfect for the events we were attending in a great area. The staff was very friendly and accommodating, and the room service was excellent. Our room had all the amenities we needed, including a refrigerator, microwave and television with cable/satellite channels. The indoor saltwater pool was a great place to relax after a long day.

We would definitely recommend this hotel to anyone.

The property was centrally located and clean. Convenient to highway. Wonderful, clean, and comfortable room. Friendly and helpful staff. Great breakfast variety. Modern and clean facility. Super comfortable bed. Exceeded cleanliness expectations. Professional and happy staff. Decent breakfast buffet with good selection.

Could not be improved in any way.

The staff at Holiday Inn Express & Suites went above and beyond, providing great assistance and fulfilling any request we had. They were always willing to get anything we needed and deliver it to us promptly. The location was perfect, and all the facilities were clean, quiet, and free from any unpleasant smells. The beds were comfortable, ensuring a good night's sleep.

We felt truly looked after during our stay at Holiday Inn Express & Suites Newport News. There was nothing to complain about.

Clean room, friendly staff, comfortable beds, and good location. Breakfast options and 3rd shift staff were also great. Would stay here again.

Comfortable beds, recently renovated decor, friendly staff. Modern, clean, and with helpful amenities like microwave, refrigerator, and DVD player. Good central location and highly rated online. Excellent service, with special congratulations from housekeeping for our wedding. Lovely and helpful front desk staff.

The staff at Holiday Inn Express were incredibly helpful and accommodating during our stay. They went above and beyond to ensure that our large group had everything we needed. The rooms were clean and equipped with all the necessary amenities. The location of the hotel was also convenient for our needs. I had a great experience and would definitely recommend this hotel.

The location was perfect, right off the highway and convenient to the area. The room was wonderful, clean, and comfortable. The hotel staff was friendly and helpful, meeting every expectation. The breakfast had a variety, was fresh, and the serving area was clean. The bed was comfortable and the air conditioner worked. The hotel was close to I-64 and just a couple of miles away from the City Center.

Felt well taken care of, no reason to complain.

Convenient location near the highway and easily accessible parking. the staff was friendly and accommodating. the fitness room was well-equipped and had everything I needed for a good workout.

The rooms were outdated and in need of renovation. the furniture showed signs of wear and tear, and the bathroom had cracked tiles and an old tub.

The location of this hotel is perfect for a memorable vacation. It is close to the beach, which provides great entertainment options for bigger groups of friends. The rooms are clean and spacious, with modern interior and comfortable beds. The bathroom is equipped with a big mirror and excellent lighting. The service is outstanding, with friendly and welcoming staff that immediately makes you feel at home. Moreover, the breakfast is diverse, fresh, and served in a clean area. The hotel has all the facilities you need, which makes the stay even more enjoyable.

The "grab and go" breakfast could have more protein options, but other than that, everything else was pretty great.

The staff at the hotel were incredibly friendly and professional, providing excellent customer service throughout my stay. the parking area was ample and well-lit, giving me peace of mind when arriving late at night. Additionally, the hotel had a welcoming entrance that immediately made me feel at home. the clean and elegant interior, along with the beautiful and well-maintained landscaping, created a pleasant atmosphere.

There were a few negative aspects during my stay. the AC in the room was extremely inefficient, making it difficult to sleep comfortably.

The room was like an apartment, with a comfortable bed. The staff was friendly and the hotel is conveniently located, just ten minutes away from the Hampton University graduation site. If I am in the area again, I will definitely stay at this hotel and recommend it to others.

Felt very at home, no complaints.

Convenient location off the highway and close to Christopher Newport University. the friendly and helpful staff made the stay enjoyable. the clean and spacious rooms were equipped with useful amenities such as a microwave, fridge, and Keurig. the easy access to the internet and good lighting in the room were convenient. the breakfast, although average, was a nice amenity.

Limited parking due to trailers and trucks occupying spaces. the noise from a motor throughout the night made it difficult to sleep.