I recently stayed at Hotel Zaza in Houston and I was amazed by the stylish design and cozy lobby. The location is excellent, just steps away from major museums. The rooms are very nice and each one has a balcony, which was a bonus. The staff was friendly and accommodating, making sure we had a great experience. Despite a small inconvenience with the noise from the bar one evening, the management handled it professionally and even offered an upgrade for our next visit. I highly recommend Hotel Zaza for a stay in Houston.

The staff at the hotel were very knowledgeable and provided great recommendations for things to do in the city. The hotel amenities were also impressive and added to the overall experience. Additionally, the location of the hotel was ideal as it was close to museums and other attractions.

The lighting in the room was very poor, making it difficult to read or do work. The lack of a breakfast buffet option was also disappointing as other upscale hotels typically offer this.

During my recent stay at Hotel Zaza Houston Museum District, I was pleasantly surprised by the warm and inviting atmosphere. The staff greeted me with a friendly smile and their attention to detail was impeccable. The rooms were spacious and clean, providing a comfortable environment to relax in. I also appreciated the complimentary sandwich lunch, which was a tasty and convenient option for a quick bite. The location of the hotel was ideal for exploring downtown Houston, with many attractions and museums within walking distance. The valet staff were extremely helpful and efficient, ensuring a smooth experience throughout my stay.

We had a wonderful stay at this luxurious hotel in the museum area. The location was perfect, allowing us to easily explore the nearby museums, zoo, and other attractions on foot or by tram. The staff were friendly, helpful, and made us feel welcome throughout our stay. We were impressed with the room service and the delicious food at the hotel restaurant. The amenities were top-notch, with a well-equipped gym, a relaxing pool and bar area, and a wonderful spa where we enjoyed indulgent massages. The beds were incredibly comfortable, guaranteeing a restful night's sleep. We also appreciated the little touches, such as complimentary bottled water and a welcome drink upon arrival. our experience at this hotel exceeded our expectations and we would highly recommend it.

This place is highly recommended for families as well.

This hotel exceeded my expectations. Firstly, the location in the beautiful museum area was superb, with great views regardless of the direction. The attention to detail throughout the hotel was impressive, from the amenities in the closets to the wonderful mini bar selection in the rooms. Secondly, the staff were wonderful, providing excellent service and making me feel welcome. Lastly, the value for money was impressive, especially considering the breakfast included in the room rate.

All was okay, no complaints.

Staying in this hotel was a great idea, being located in the Museum district gave us so many cultural options and famous landmarks just few steps ahead. The room was very clean and comfortable, not to mention the neat coffee station available on every floor. In our case, we enjoyed a very scrumptious meal in the hotel bar/restaurant, and the staff service was excellent.

The bed was slightly small for our taste.

My recent stay at Hotel Zaza in Houston was absolutely amazing. From the moment we arrived, we were greeted with warm hospitality and excellent service. The hotel's location in the Museum District was perfect for our visit to the nearby museums and attractions. The staff went above and beyond to ensure our comfort and satisfaction throughout our stay. The room we stayed in was spacious and well-appointed, with a beautiful balcony view. The restaurant at the hotel exceeded our expectations, offering delicious food and a vibrant atmosphere. The shuttle service provided by the hotel was a convenient and appreciated perk. I had a fantastic experience at Hotel Zaza and would highly recommend it to others.

We had an amazing experience at this place! The location here is perfect, in a beautiful museum area with plenty of restaurants and shops around. The service here is second to none, from the room service to the shuttle service, everything was taken care of for us. We even got a welcome drink on arrival, which was a nice touch. The room amenities were excellent, with a flat-screen TV and mini-bar, and the staff were very helpful in providing ironing facilities and in-room safe. The manager went above and beyond by giving us $100 per room for one of our two nights and a $50 certificate along with two breakfast passes - we were blown away by their generosity.

Comfortable beds, free coffee and snacks, and convenient shuttle service make this hotel a great choice for art and nature lovers. The staff is friendly and the location is perfect for visiting nearby museums and parks.

The hotel had a great gym with top-notch equipment for fitness enthusiasts like me. The location was perfect, surrounded by museums and parks, making it convenient for exploring the city's cultural attractions. Additionally, the staff was warm and helpful, making our stay more enjoyable.

The lighting in our room was terrible, with only weak lamps that were not bright enough to read or light up the entire room. The lack of a ceiling light made the room feel like a dark cave.

The views from our room were breathtaking, overlooking the park and fountains. The unique and quirky design of the hotel adds a special touch. The room was clean and comfortable, and the staff went above and beyond to make our stay enjoyable. I highly recommend ZaZa Houston Museum District.

We had an amazing stay at a hotel in the Museum District. The front desk staff went above and beyond by upgrading our room and making us feel special, especially after our wedding. The location was perfect for us, with easy access to the train and close to the stadium. We also enjoyed the nearby Hermann Park for a ghost tour. The morning coffee buffet was great, and we loved the breathtaking view from our balcony. The valet service was polite and helpful, and the shuttle service was convenient. The hotel restaurant had delicious room service and dining options. The afternoon cookies were a tasty treat, and the pool area was gorgeous. The hotel was also conveniently located near various museums.

Felt extremely welcomed, with no complaints about our stay.

Best Location: The hotel is conveniently located near many popular attractions, making it easy to explore the city. We were able to walk to restaurants, shops, and museums, which was a major plus. The central location saved us time and money on transportation, allowing us to make the most out of our city break.

Worst Customer Service: The staff at this hotel were extremely unhelpful and rude. They did not make us feel welcomed or valued as guests. When we had a problem with our room, the front desk staff was unresponsive and did not provide a satisfactory solution. It was clear that they did not care about our comfort or satisfaction during our stay.

Excellent location, comfortable room, helpful concierge, amazing customer service, good sized room, private pool access, tea candle turn down service.

Almost perfect.

Lindt chocolates on bed. Balconies. Free coffee and tea. Free water bottles and Gatorade. Close to park, museums, university. Staff extra nice. Perfect stay. Ideal for 25-35.

Liked everything.