comfy rooms and nice staff

The room was clean and comfy, really enjoyed the nice staff and shuttle to the airport. Pool was nice too, though it was super cold, and there were no towels at first. Hallways had a weird smell, kinda musty, but it didn’t ruin my trip. Would’ve loved some coffee before 6am!

the rooms were comfortable and clean.

communication with staff was a hassle, especially with the shuttle service. check-in was also rough with rude staff and a billing mistake.

The hotel was conveniently located near the airport and had ample parking. the lobby had a restaurant, bar, and gift shop, which was a nice convenience. the staff was friendly and helpful.

The hotel was in need of updating and had a dated appearance. the rooms lacked basic amenities like a mini-fridge and microwave.

This hotel pleasantly surprised me in terms of value for money. The prices were reasonable and I found the attention to detail quite impressive. The location, although not in the heart of downtown, was convenient enough with easy access to the city. The staff were friendly and the basic amenities provided were satisfactory. The rooms, as depicted in the pictures on the website, were spacious and comfortable, especially with the inclusion of a sleeper sofa and towels provided. Additionally, the breakfast, which was included, was a great way to start the day, especially with an early serving time at 0430.

Everything was satisfactory.

Front desk accommodating. Early check-in possible. Great location. Comfortable lobby. Clean bathrooms. Awesome room service. Beautiful hotel. Good food in bar.

Don't have any issues at all.

The value for money was great, and the room was comfortable with an amazing bed. The location was convenient for exploring downtown and Opry, and the staff were friendly and accommodating.

The food for breakfast could have been better.

The prices at this hotel were very reasonable, especially considering the value we received. The attention to detail was evident throughout, and the staff were incredibly helpful and friendly. The location was convenient, with easy access to downtown and other attractions. The basic amenities provided were exactly what we needed, and the rooms were comfortable and clean. One detail that stood out was the breakfast, which was served early in the morning at 0430. Although it was not included in the price, the options available were satisfying and the service was prompt. Another detail worth mentioning is the presence of sleeper sofas in the rooms, which added an extra level of comfort and convenience.

All aspects of our stay were satisfactory.

Great lobby and staff. Best bar area with plenty of space. Comfortable beds and friendly staff. Helpful with game arrangements and early check-in. Very clean with extra measures for cleanliness.

This hotel is a great value for business travelers. The staff are attentive and detail-oriented, and the location is perfect for those wanting to be close to downtown. The basic amenities in the room, including 2 beds and a sleeper sofa, make it comfortable for guests to relax after a long day. Breakfast is included and is served early enough for those with early morning meetings.

All was fine.

We loved our stay at this hotel. The staff at the front desk were incredibly friendly and helpful. The rooms were impeccably clean and the cleaning staff went above and beyond to ensure we had everything we needed, including extra towels and washcloths. The sheets and pillowcases were luxurious and incredibly soft. The food at the hotel's restaurant, Latitude36 Kitchen and Bar, was delicious. We ate there for lunch one day and dinner two nights, and the salmon with roasted potatoes and pesto was especially amazing. The view from our room on the 7th floor was breathtaking, especially during sunset.

Can't fault the property in any way.

We had the best experience at the hotel's breakfast area. the staff were incredibly friendly and made us feel welcome. the breakfast itself was like dining at a real restaurant, and we were impressed by the quality. the hotel is conveniently located near the airport and provides a shuttle service every 20 minutes. the lobby is open and inviting, and the restaurant serves incredible french toast. the front desk staff were helpful and efficient in checking us in. the room was comfortable and everything worked fine.

Nothing for me. 😊

I had the best burger I've ever eaten during my stay, and I've had a lot of burgers in the past. The Vietnamese waiter, whose name I don't know, was exceptional. He made us laugh and served us with pleasure. It was refreshing to see someone with a great attitude towards life and their job. The hotel facilities were clean, and our son thoroughly enjoyed the pool.

Not obvious to find.

The hotel had a nice pool in the lobby, which was a great feature. the location was close to the airport and just a short Uber ride to downtown, making it convenient for both business and leisure travelers. the staff was friendly and the renovated rooms were pretty nice.

One of the main entrances was blocked by a travel bus, which made it difficult to unload luggage. Additionally, the water from the shower in my room flooded the bathroom floor, causing inconvenience.

Convenient shuttle service to airport, prompt and friendly drivers. Comfortable and clean room with reliable Wi-Fi. Excellent customer service from patient and helpful staff. Tasty breakfast with attentive servers. Lobby and restaurant have a welcoming atmosphere.

Comfortable rooms with clean beds. Friendly and helpful staff. Convenient location close to the airport.

Noisy heating system. Poor shower pressure.