Lovely decor, big bathroom, comfortable bed. Excellent location, close to popular attractions. Complimentary happy hour with generous wine selection. Exceptional service from friendly and welcoming staff. Overall outstanding experience.

The comfortable bed and pillows, friendly staff, frequent live jazz music, convenient location near Times Square.

Nothing for me.

The Refinery Hotel was worth every penny! The room was fantastic, clean, and had amazing views. The location was perfect and the staff treated us like family.

The morning meal could have been better with a wider variety of options.

The best aspects of my stay were the friendly staff and the convenient location. The hotel staff were incredibly helpful and always had a smile on their faces. They made me feel welcome and were quick to assist with any requests or questions I had. The location of the hotel was perfect for me, as it was close to all the major attractions and shopping areas. It made it easy for me to explore the city and get around without any hassle. Additionally, I really enjoyed the complimentary breakfast offered by the hotel. It was a great way to start my day and save some money on meals.

The worst aspect of my stay was the noise level in the hotel. The walls were quite thin and I could hear a lot of noise from the hallway and adjacent rooms.

Stunning View, Perfect Location, Luxurious Bedding, Warm Welcome, Spacious Room, Great Staff.

All was perfect.

I had a fantastic stay at this hotel in midtown Manhattan. The cleanliness was impeccable, with rooms that were spacious and quiet. The hotel facilities were top-notch, from the stylish decor to the themed dining options. The location was superb, just a short walk to Times Square and the next intersection. The staff were exemplary, particularly Jared, the attentive concierge who anticipated my every need.

Nothing to mention.

I recently had the pleasure of staying at a fantastic hotel in NYC. The staff at Refinery Hotel were extremely friendly and helpful, making my stay truly memorable. The facilities, including the bars and restaurant, were top-notch. The rooftop area was particularly impressive, offering stunning views and a great atmosphere. While the hotel may appeal more to the upwardly mobile, I found it to be a perfect choice. The room itself was spotless, chic, and quiet, and the bed was so comfortable that I didn't want to leave. I must commend Gabriel at the front desk for his outstanding service. I had a wonderful experience and would definitely choose to stay at Refinery Hotel again.

Nothing, my stay was perfect! 👌

Best aspects of my stay were the excellent location, just a short walk away from famous landmarks like the Empire State Building and Times Square. The hotel was also in close proximity to the subway, making it easy to explore the city. Another advantage was the spacious and well-decorated room, with a comfortable bed and modern furnishings.

Worst aspects were the long wait during check-in and when trying to get assistance from the concierge. The staff seemed friendly but inefficient, often having multiple people deal with one guest, causing unnecessary delays.

Friendly staff, welcoming atmosphere. Good-sized rooms, comfortable bedding. Amazing views from rooftop bar. Central location, convenient for attractions. Terrific location, trendy boutique hotel. Decent-sized rooms for NYC standards. Pleasant and helpful staff. Beautifully outfitted, spacious bathroom. Casual atmosphere in onsite restaurant, good food at fair prices

Could not be improved in any way.

We had an incredible experience at Refinery Hotel. The staff went above and beyond to ensure our stay was unforgettable, even surprising my wife with a birthday present. The room was perfect, with stylish decor and a great shower. The rooftop bar was a big bonus, with immediate access for guests while non-guests queued round the block. The location near Bryant Park was great for sightseeing, shopping, and the theatre district. The hotel's attention to detail, cleanliness, friendly staff, and exceptional rooftop bar made it a 5-star experience. We can't wait to return in the future. 🌟

Liked everything! 😊👌

Great location, close to Times Square and the fashion district. Comfortable beds and luxurious bedding with pillows like clouds. Stylish and modern decor, reminiscent of a New York loft apartment. Jazz bar and rooftop bar available for guests. Friendly and welcoming staff who go above and beyond to make your stay unforgettable.

Upon entering this luxurious hotel, I was immediately impressed by the friendly and attentive service. The room was beautifully designed with exclusive amenities and offered a stunning view of the city. The bar/lounge area was stylish and well-stocked with a sophisticated selection of cocktails. The in-room breakfast was delicious and catered to my special dietary needs.

While my stay at this hotel was wonderful overall, I encountered a minor issue with the live entertainment at the restaurant. The volume was a bit too high, making it difficult to have a conversation without raising our voices.

Upgraded room, cupcakes, wine, and card. Spacious, luxurious, well-designed. Bathtub, Empire view. Rooftop bar. Comfortable, clean room. Stylish, loft feel. High ceilings, natural light. Relaxing ambiance. Nice, helpful staff. Lovely decor. Big bathroom, comfy bed. Great location. White Company toiletries. Happy hour with wine. Delicious hot chocolate.

Our recent stay at this hotel was lovely. The location was perfect, right in the heart of the city and close to many attractions. The staff members were welcoming and helpful, especially in assisting us with our bags to where the taxi was waiting. The rooms were spacious and modern, with beautiful finishes. We appreciated the cleanliness of the room and bathroom. The rooftop bar offered stunning views of the city, and the glass of wine offered by the front desk staff was a nice touch.

The room we stayed in did not have tea making facilities, which would have been a nice addition.

As a solo traveler, the Refinery Hotel provided excellent customer service, making me feel valued and well taken care of. The hotel had a great location and lovely decor, with all the amenities one could wish for, including a well-stocked minibar. The staff went above and beyond to ensure an unforgettable stay.

Felt completely happy, no complaints at all.