Great location, helpful staff, beautiful room, excellent coffee, fantastic lobby.

Not one thing.

Location and guest service were excellent. Hotel facilities were as advertised. Rooftop pool and lobby are highlights. Great coffee shop in the lobby. Ideal for walking to restaurants and tourist sites. Responsive staff.

Microwaves not available in rooms. Limited breakfast options.

Great value for money, cozy room, fantastic location near various attractions. the staff at this hotel was beyond accommodating and friendly.

The breakfast selection could be improved for a better guest experience.

We enjoyed the convenient location within walking distance of the waterfront, downtown street market, and various restaurants. the hotel facilities and cleanliness were outstanding. The staff was exceptionally helpful and kind, providing a top-notch guest experience. Cons: Absolutely nothing to say about dislikes.

During my stay, I was disappointed to find a roach in my room, which was unpleasant. Despite this, the hotel's pool was crowded and not enjoyable. However, the location and friendly bar and restaurant team were highlights. Overall, I'd suggest considering this hotel for your stay.

We loved this place! the location off the Main Street by mere steps is perfect for visiting with everything within walking distance. the service was top-notch, from the friendly staff offering restaurant recommendations to the prompt room service and excellent customer care. The amenities were exceptional, from the well-furnished rooms to the rooftop pool and the cozy lobby with a great coffee shop. Cons: We highly recommend this place to friends for a luxurious and comfortable stay with enhanced quality services.

The location was spot on, easy to walk around and find good places to eat nearby. the staff at the bar and restaurant were welcoming and made us feel at home with their service and hospitality. Plus, having Starbucks coffee in the room was a nice touch for a quick pick-me-up in the morning.

Housekeeping was a letdown, the cleanliness of the room left much to be desired. the air conditioning was faulty initially, which was inconvenient.

I always return for the friendly staff who once offered a cool drink. This hotel suits me perfectly with Free Wi-Fi, 24-hour security, a Fitness centre, and an Outdoor pool. I appreciate the Lift, Express check-in, Air conditioning, and No smoking policy. See you at Easter!

Great location for dining and sightseeing. Helpful staff, pool access, Starbucks coffee in-room, extra towels promptly provided.

Felt warm, nothing too much trouble.

The hotel features a rooftop terrace with stunning views. Convenient location near popular attractions. Complimentary breakfast offered to guests. On-site fitness center available for use. Friendly and helpful staff members present at all times.

My stay at the Renaissance in Charleston was fantastic. I spent three nights for a leisure trip. the rooftop pool and well-furnished rooms were highlights. the exceptional check-in staff offered room options, and the lobby was brilliant. the location was perfect for exploring restaurants and sites. the coffee shop had great treats, making mornings enjoyable.

Strongly recommend this hotel.