Despite the cleaning issues, the hotel's location was convenient, especially for those with a car, as it was close to multiple areas of town. It was also pet-friendly, albeit with a fee. Furthermore, the staff were friendly and helpful, providing excellent customer service. The hotel's breakfast offered decent options, although more variety would have been appreciated.

The hotel could benefit from better cleaning standards. The fridge door, walls, and window sills were dirty, and there were dead bugs and cobwebs on the window sills.

Stayed here for a quick overnight visit. Loved having the 2 bedrooms, each having their own bathroom. The full kitchen with a dishwasher was wonderful. Appreciated the hot coffee being available 24x7. The flavor-infused ice cold water was a refreshing touch. The staff was warm and welcoming, and the room & common areas were kept clean and bright. The breakfast bar had excellent fresh honeydew melon. Very quiet room, with plenty of free parking. Quite the value for the dollar.

The staff was very helpful, especially when I thought my computer had been left behind!

We had a fantastic stay at this hotel. The rooms were cozy and functional, designed to make our stay comfortable. The cleanliness was impeccable, and the staff, including the front desk and cleaning staff, were all great. The location was convenient, allowing us to easily explore different areas of town. The hotel facilities were excellent, providing everything we needed for a comfortable stay. The breakfast offered a wide variety of choices, exceeding our expectations. the staff was friendly, helpful, and accommodating.

Nothing not to like.

The hotel had a small indoor pool and hot tub, which seemed nice for relaxation. The check-in process was easy and the staff was friendly. There was a small shop next to the front desk for any last-minute essentials or snacks. The breakfast option was available, which was convenient and saved time in the morning.

The hotel seemed outdated and in need of a refresh. The sofa bed in our room was not comfortable to sleep on.

The value for the money was excellent, and the room was spacious and perfect for my family. The location was convenient for exploring Central NY, and the staff at Residence Inn Syracuse Carrier Circle were friendly and went out of their way to meet our needs.

The hotel breakfast menu could have had more variety.

I recently stayed at this hotel and was pleasantly surprised by its value for money. The prices were very reasonable for the amenities provided. The attention to detail was evident in the clean and well-maintained rooms. The staff were friendly and provided excellent service throughout my stay. The basic amenities were all available, and I especially appreciated the full kitchen which had a full-size refrigerator and all the modern electronic hook-ups. The breakfast had a good variety of options and was of good quality.

Everything was great, no improvements needed.

Our family stayed at Residence Inn for a week and loved the spacious two-bedroom layout. The fully equipped kitchen made meal preparation a breeze, and the updated interior made us feel like we were staying in a cozy apartment rather than a hotel. The wood-burning fireplace was a delightful surprise and added a touch of warmth and charm to our evenings. The front desk staff, particularly Shawna, was helpful and attentive. our stay at Residence Inn was amazing, with all the amenities we needed and more.

We recommend this hotel. Very poor customer service.

The rooms are great, cozy, and designed to be very functional. The staff is friendly and the location is convenient to get anywhere in central NY.

Felt completely relaxed, no complaints whatsoever.

Breakfast was adequate. Rooms were small but clean. Staff was friendly and accommodating. Dog-friendly with outdoor amenities. Convenient location for Central NY visits.

Pleasant and hassle-free stay

We recently stayed at a familiar Marriott property near Carrier Circle and had a great experience. The check-in process was quick and easy, and our room was modern and spacious. The amenities were impressive, including ample parking, outdoor recreation options, a workout room, and a business center. The full kitchen and free wireless in our room were a big plus. Despite some minor noise from the room above, we would definitely stay here again. we had a comfortable and relaxing stay at the Residence Inn.

The hotel was comfortable and had all the amenities I needed. The room was clean and spacious, and the staff was friendly and accommodating. I especially appreciated the shuttle service to the airport, which made my early morning departure hassle-free. I would definitely recommend this hotel for a pleasant stay.

We had a pleasant stay at a conveniently located hotel with ample parking. The friendly and accommodating staff made us feel welcome. The guest suite was clean and comfortable, and we appreciated the fully equipped kitchen. The breakfast buffet was well stocked and of good quality. we had a positive experience and would recommend this hotel.

Spacious suite with a full kitchenette and two bathrooms. Convenient location near the highway, airport, and shopping. Welcoming staff and complimentary snacks and liquor upon arrival.

Detached and uninterested front desk staff at check-in. Some areas of the property felt worn and in need of refurbishment.

The Residence Inn was a great value for the money. The room was spacious and perfect for my family, with a full kitchen and a wonderful outdoor courtyard. The staff was incredibly friendly and helpful, going out of their way to meet our needs. Plus, the 12pm checkout time was a huge plus for us.

The breakfast would have been even better if it was available for an hour longer. It can be tough with a child to get up early enough to enjoy it.

Friendly staff, helpful. Room upgrade easy, extended stay. Clean rooms, varied breakfast. Dog-friendly, nice grounds, grilling area by pool.