Pros of my recent stay at The Ballantyne: Gorgeous property with beautiful landscaping. Clean and stunning rooms. Friendly staff, particularly Sandra from in-room dining. Great food from room service. Staff treats all guests equally, regardless of attire. Excellent amenities in the bathroom. Quiet and peaceful atmosphere throughout the night. Respectful and helpful service at the restaurant and throughout the property. Resort-like feel with a wide range of amenities and activities. Great experience overall, surpassing other top-tier hotels

Cons of my recent stay at The Ballantyne: Felt safe walking at night, nothing to complain about.

Clean and well-maintained facility. Polished front desk staff, accommodating and efficient service. Relaxing spa experience. Attentive and professional reception desk staff. Excellent quality food and top-notch recommendations. Returning is a definite possibility.

Cleanliness, friendly staff, access to amenities, good location, quiet getaway.

Nothing, no complaints at all.

This hotel is a true gem! the prices are really reasonable, and the value for money is fantastic. Secondly, the staff are incredibly helpful, from the bartender to the staff at the restaurant, everyone was so friendly and hospitable. Thirdly, the rooms were fantastic, spacious, and had queen beds. Finally, the hotel is located close to everything, which is a great bonus!

All was ok.

I recently stayed at this hotel and was amazed at how great it was. The location is perfect, close to everything. The room service was exceptional and the staff was very helpful and welcoming. The amenities were top-notch, especially the leisure spa and wellness center which had a wide range of services, including massages and beauty treatments. The indoor and outdoor swimming pools were great and the fitness center had everything I needed to work out. The restaurant was fantastic, offering a range of dishes and the staff made sure my dining experience was unforgettable.

Families looking for a luxurious and comfortable stay will definitely enjoy their time at this hotel.

Our family loved the beautiful location, friendly staff, and comfortable rooms at The Ballantyne. The kids enjoyed the amazing spa and delicious brunch at the onsite restaurant.

Felt so cared for, no complaints at all.

I got amazing value for my money at this hotel! The room was super clean and cozy, and the location was perfect. The staff treated us like royalty.

The breakfast selection could use a little more variety.

Great facilities, easy check-in, kind and helpful staff, neat covered swimming pools and jacuzzi, spacious and comfy bedroom, beautiful location with stunning trees.

Nothing. It was perfect.

Excellent service, child-friendly, beautiful decor, comfortable beds, delicious food.

All good.

The property was stunning with a pleasant aroma upon entering. Cleanliness was impeccable and the staff was incredibly friendly and helpful. They went above and beyond to cater to our needs, both at the poolside and with in-room service.

Felt extremely welcome, no complaints.

We had a fantastic time at this luxurious resort. The staff went above and beyond to make us feel comfortable and welcome, from the helpful bartender to the friendly waitstaff at the restaurant. Despite being next to a construction zone, the rooms were soundproof and well-appointed, with comfortable beds and spotless bathrooms. Breakfast was delicious and served promptly. We loved the view of the golf course and enjoyed the resort facilities.

That being said, the afternoon tea fell short of our expectations, especially considering the automatic 24% surcharge.

We loved the convenient location and easy access to nearby businesses. The room had a luxurious tub and a large TV, perfect for our 20th wedding anniversary celebration. The lobby showcased beautiful antiquities and the cozy fireplace added a nice touch to the ambiance.

Felt extremely comfortable, no complaints.

We loved the service and attention to detail at this hotel. They went above and beyond to make our anniversary celebration special, with flowers, wine, fruits, and sweets in our room. The hotel was exceptionally clean and the staff were very friendly. We also enjoyed the option of staying at the hotel and having access to amenities, or exploring the nearby stores and restaurants. It was the perfect quiet getaway for just one night.

Courteous front desk. Outstanding service from Reginald. Astounding property, amenities, and service. Better than other hotels. Beautiful building with grand interior. Resort-like feel. Excellent restaurant with golf course views. Great spa services. Accommodating staff. Careful maintenance.

My wife and I stayed here for almost a week during our move from MA to NC. We were blown away by how beautiful the hotel was, truly 5-star worthy. The staff was amazing and friendly, treating us and our service dog with utmost care. The room service breakfast was timely and the food was hot and delicious. The spa was clean and the treatments were outstanding. everything was perfect and made us feel at home during a stressful time.

Totally recommend this hotel.