My recent stay at Holiday Inn in Lancaster was fantastic. The staff was friendly and helpful, making me feel welcomed from the moment I arrived. The room and lobby were well-maintained and had a great appearance. The location of the hotel was perfect, being close to trendy bars and restaurants. Additionally, the hotel offered convenient parking options nearby, which saved me money. I had a great experience and would highly recommend Holiday Inn for anyone visiting Lancaster.

We had a fantastic stay at this hotel! The suite was spacious and had a separate bedroom and living area, providing nice privacy. The breakfast options from the restaurant on the first floor were delicious and freshly cooked. We also loved the fact that there was free garage parking, which was very convenient. The hotel facilities, including the gym and pool, were well-maintained and enjoyable. Additionally, the location was great as it was right in the downtown area, with lots of other restaurants in close proximity. The staff at the hotel were friendly and helpful, making our stay even more pleasant.

Can't fault the property in any way.

We had a great weekend stay at a hotel near the popular Roots & Blues Festival in Lancaster. The check-in process was smooth and the staff was incredibly friendly and hospitable. The rooms were clean and the beds were super comfortable. We did have a slight issue with noise from the elevators and guests in the hallway, but the front desk quickly addressed our concerns and moved us to a quieter room on a different floor. The hotel's location was perfect, with a short walk to the music venues and restaurants. They also offered a continental breakfast and complimentary coffee throughout the day. We can see that the hotel is relatively new and undergoing expansion, which shows their commitment to improving their services and accommodations. We will definitely stay here again. I highly recommend this hotel for its great staff, convenient location, and enjoyable stay.

Clean and comfortable room. Great location for restaurants and coffee houses. Friendly staff and good coffee. Excellent value for money.

No Comment.

My family and I recently stayed at Holiday Inn in Lancaster for a vacation. The staff, including Mr. Luis, Ms. Shonae, and Mr. Wesley, provided phenomenal and exceptional customer service. They went above and beyond to make us feel welcomed and safe. The hotel restaurant served an excellent breakfast and the freshest salad I've ever had. Our recently renovated room was spacious, comfortable, and had a huge bath and shower. The suite layout provided nice privacy and the hotel amenities, such as the pool and laundry room, were conveniently located on the same floor.

I can recommend this hotel.

The parking at Holiday Inn was so convenient, right by the entrance, making it easy to come and go. The staff was friendly and understanding, making our stay enjoyable. The rooms were clean and comfortable, providing a great night's sleep. I would recommend this hotel for its convenient parking, friendly staff, and comfortable rooms.

I loved the convenient location of the hotel, surrounded by charming brownstones and with easy access to parking garages. The lobby was stunning and the rooms clean and updated. The staff, especially Tyler, was extremely professional and made check-in a breeze. Extra pillows were provided upon request, and the comfortable beds and clean sheets ensured a good night's sleep. The parking validation was a bonus, and although we didn't eat at the restaurant, it was open during certain times and days.

Felt safe and secure, nothing to complain about.

Great value for the money, helpful and welcoming staff, clean rooms, convenient location near restaurants and shops, free parking with easy access. 👍

Great location in the heart of the city, clean rooms with a fridge, and friendly staff. The continental breakfast featured delicious local products except for the lack of bananas.

Some noise due to construction nearby.

The free breakfast and parking validation were great perks. The location was convenient to a variety of restaurants and shops. We also appreciated the room's comfortable beds.

The customer service was lacking during our stay. The staff seemed disinterested and unprofessional.

The value for money was great, and the room was spacious and clean. The location was convenient, with plenty of eateries and shops nearby. The staff were lovely and helpful.

Breakfast items could have been better.

Comfortable rooms, friendly staff, and convenient location near shops and restaurants. Large TV and AC provided. No breakfast, but enjoyed the king bed.

The staff at the hotel were incredibly nice and helpful. They provided us with useful tourist information and even went above and beyond to help me when I locked myself out of my car. The rooms were comfortable, with very nice beds, and the TV was a great size. The included breakfast was more than enough to start the day, with a variety of options like fruit, yogurt, toast, muffins.

There were a few things that could be improved upon. The housekeeping service was not great, as there were some areas in the room that were not properly cleaned and the floors were not swept during our stay.

The room had a mix-up, but staff quickly upgraded without delay. Clean rooms and friendly staff provided dog treats. Good breakfast options and all-day coffee. Complimentary car park voucher nearby allows for easy access to restaurants.

Our room was clean and comfortable, and despite being in the middle of the city, we were pleasantly surprised at how quiet it was. The staff was helpful with directions and suggestions for local restaurants. a great stay.