The hotel is conveniently located in the heart of the action, making it easy to access food, shopping, and entertainment. The staff goes above and beyond to accommodate guests and even offered to purchase a favorite snack for me. They also helped arrange a fantastic food tour. The rooms are spacious and comfortable, with excellent air conditioning. The staff members are friendly, helpful, and always available 24/7. Breakfast was provided, even for early departures. a great base for exploring the city.

Felt completely relaxed, no complaints.

Convenient location, friendly staff, good breakfast. Near Ba Hoi street food area. Recommended for families.

Lovely hosts created a lovely stay

The hotel is located in the heart of the vibrant Hanoi Old Quarter, surrounded by numerous restaurants and bars. It's the perfect place to stay if you want to immerse yourself in the local culture and nightlife. The basic amenities provided in the rooms, such as fresh towels and toiletries, are a nice touch, and the rooms are cleaned every day, ensuring a comfortable stay. Additionally, the included breakfast is a great value for money.

All was great, nothing to improve.

My partner and I recently stayed at Amber Hotel for a 4-night trip in Hanoi. The staff went above and beyond to make our stay memorable - from providing early check-in and a complimentary breakfast to assisting us with arranging trips to Ninh Binh and Ha Long Bay. The location was perfect, with easy access to bars, restaurants, and local sights. Although our room didn't have a window, it was comfortable and clean. The friendly staff and great amenities definitely made our stay enjoyable.

Couldn't recommend this hotel more.

The value for money at Amber Hotel was excellent, and the room was comfortable and clean. The location was perfect, with easy access to shopping, dining, and nightlife. The staff was incredibly helpful and made us feel right at home.

The breakfast offerings could be improved with better coordination and timing.

Excellent service, warm welcome, helpful staff, clean rooms, great facilities.

Not one thing.

Friendly staff, helpful travel agency, comparable prices, convenient pickup service, storage for bags, cozy room with city view.

Located in the heart of the bustling old quarter, this hotel is near everything. Set in the backpacking district, it offers easy access to the vibrant atmosphere and attractions of the city. Despite being in a lively area, it is tucked away down an alley, providing a quiet and peaceful stay. The helpful staff goes above and beyond, providing personalized assistance and recommendations for exploring the area.

Some noise can be heard from the common areas and stairwell, which may disturb light sleepers.

The value for money at Amber Hotel was excellent, with comfortable and clean rooms. The location was perfect, right in the heart of the action, and the staff were incredibly friendly and helpful throughout our stay.

The hotel breakfast menu could have been improved with a wider variety of options.

Had a great Christmas experience at this hotel! Really appreciated the complimentary bottle of wine and cookies as a welcome gift. The hotel is located in a prime area with lots of shops and restaurants nearby. The room was modern and clean, with a comfortable bed. We also enjoyed the complimentary breakfast which had a good variety of options.

The noise from the street in the morning, but that's to be expected in such a bustling area. The bathroom was a bit small, but it didn't impact our overall stay.

We had an amazing stay at this hotel. The staff were incredibly helpful and kind, going above and beyond to make us feel welcomed. The hotel's location in the heart of the city made it easy for us to explore the local markets, shops, bars, and enjoy delicious street food. The cleanliness of the room and the hotel facilities were exceptional. Plus, the breakfast provided was one of the best we had during our Vietnam trip.

Could not be improved in any way.

We initially booked the Amber Hotel but were moved to their partner hotel, the Elite Hotel. Henry, the staff member who handled our transfer, was extremely professional. The rooms at the Elite Hotel were absolutely gorgeous and surprisingly quiet, despite its central location next to pub Street. The breakfast was delicious and the hotel staff were friendly and helpful. They even helped me print some work documents. If I return to Hanoi, I would definitely stay at this hotel chain again.

Couldn't stay longer. 😔