Located on the larger lake in Hanoi, The Hanoi Club Hotel & Residences offers a peaceful retreat away from the bustling city center. Situated in an area with little street life for visitors, it provides a serene environment for relaxation. Although it may be hard to locate a convenience store around the surrounding area, the hotel offers great on-site facilities such as a lovely outdoor pool with a stunning lake view and a well-equipped gym. The rooms are comfortable, and some even come with unique features like a bathroom incorporated in the room with a bath in the middle.

While the hotel boasts excellent facilities and comfortable rooms, it seems that there have been some issues with customer service. One guest mentioned a disappointing breakfast experience, and another expressed dissatisfaction with the service at the sports center.

Wonderful lake location. Great facilities: pool, gym, golf. Friendly staff, reliable Internet, clean rooms.

Absolutely nothing to say about dislikes.

The hotel had a great Christmas ambiance with beautiful holiday decorations that made me feel festive. They also offered free drinks upon arrival and a complimentary shuttle service to the city center, which made transportation convenient. The room had a comfortable bed and clean bathroom, with all necessary amenities provided. The hotel's location was ideal, as it was close to many local attractions and shopping areas.

The breakfast was not very impressive, with limited options and average taste. The staff at the hotel were not very friendly or welcoming, which took away from the overall experience.

I had an incredible stay at The Hanoi Club Hotel & Residences. The location by the lake was simply breathtaking and created a serene atmosphere. The rooms were spacious and clean, with comfortable beds. The hospitality from the staff, especially Ryan, was outstanding - friendly, helpful, and with a great sense of humor. The hotel facilities were top-notch, including the pool and gym. And let's not forget the amazing breakfast buffet, with a wide variety of delicious options. I had an unforgettable experience and would highly recommend this hotel.

We had a wonderful stay at this hotel! The location is perfect, situated by a serene lake with stunning views. The rooms were spacious and well-appointed, offering all the amenities we needed for a comfortable stay. The staff was exceptional, providing friendly and helpful service throughout our visit. We also enjoyed the delicious pastries and cakes at the cafe downstairs. The hotel's facilities were top-notch, and we made use of the fitness center and swimming pool. we were impressed with the quality and comfort provided by this luxurious hotel.

We highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

Convenient location near tourist attractions, with beautiful lake views. Plenty of activities available including pool, golf, tennis, and gym. Friendly and accommodating staff, even allowing luggage storage. Clean rooms with helpful hotel staff.