Free parking, friendly staff, clean and comfy rooms. Close to major attractions and highways. Good value for money.

Convenient location near Capilano Bridge, downtown Vancouver, and highways. Clean and comfortable rooms. Friendly and accommodating staff. Knowledgeable about the area. Safe and central location. Pleasant staff. User-friendly TV listings. White TV remote for easy operation. Easy access to the ferry with early reservations. Quiet location despite exterior corridors. Room with living space and kitchenette.

Felt very special, no complaints at all.

I had a fantastic stay at this hotel! The staff, including Rafael, Stella, Luisa, and Mauro. The rooms were spacious, clean, and comfortable. The breakfast was the best I've had at any hotel, with a great menu and attentive staff. The location in a pleasant central district was ideal, with several cafes and restaurants nearby. It was also very close to Praca da Independência, where you can find two amazing museums. my experience at this hotel was excellent.

Was all great.

We had a fantastic stay at this hotel! The location was perfect for our needs, as it allowed us to easily explore attractions like the Capilano Suspension Bridge and Grouse Mountain. Additionally, it was a convenient starting point for our trip to Squamish the next morning. We were pleased to find a variety of restaurants within a short drive from the hotel, providing us with plenty of dining options. The staff was friendly and helpful upon our arrival, ensuring a smooth check-in process. The room was clean and comfortable, and we appreciated the quietness of the bedrooms, allowing us to have a good night's sleep. Parking at the hotel was free and convenient. this hotel exceeded our expectations in terms of cleanliness, location, and helpful staff.

Nothing, everything was great!

our recent stay at this hotel in north vancouver was amazing! exceeded our expectations for our honeymoon. the staff was super friendly, the room was clean and comfy, and the location was convenient for exploring. surestay hotel by best western is definitely our go-to in vancouver.

Kitchen sink plug didn't work.

Located in a convenient area near Capilano Bridge, this hotel offers easy access to nearby locations. You can visit Horseshoe Bay Ferry Terminal or Stanley Park without much trouble. A Dutch café on site is a good choice for breakfast. The hotel also has a swimming pool and free parking.

Great location, close to attractions, friendly staff, comfortable beds, clean rooms. Outdoor pool available. Room had all necessary amenities. Good customer service.

Not obvious to find.

The value for money at this hotel was excellent - the room was spacious, clean, and comfortable. The location was convenient for visiting attractions like Capilano Suspension Bridge Park, and the staff was incredibly friendly and helpful.

Food for breakfast could be improved with more variety or options.

We stayed at Surestay Hotel By Best Western for 3 nights during our trip to Squamish. The hotel had great amenities such as a coupon for the exercise club, comfortable beds with a great assortment of pillows, and a beautifully renovated interior. We also loved having a famous restaurant right in the lobby and appreciated the ironing board and iron in our room. The friendly atmosphere and helpful staff, especially the lady at the check-in desk, made us feel very welcome. They even gave us ideas for places to eat and visit. The hotel's discount deals with Hurricane Grill and Denny's were a bonus.

Would definitely recommend this hotel.

I was impressed with the location of Surestay Hotel By Best Western. It was close to public transportation and the famous Capilano suspension bridge. The room was clean and comfortable, and the fridge was a nice touch. I had a pleasant stay and would recommend this hotel.

Great customer service, check-in was fast and friendly. Convenient and free roomy parking, a huge advantage.- Good value for the room and price, cleanliness was also good.

The room layout needs updating, with the toilet and shower separated from the sink, which was strange. Noisy rooms, could hear people walking above on squeaky floors.

Conveniently located near key attractions, highways, and downtown area. Friendly and knowledgeable staff who went above and beyond to accommodate our needs. Clean and comfortable rooms with helpful amenities like a fridge and a spacious bathroom.

Some noise from the bathroom window and busy road nearby. Limited accessibility with no lift and a few flights of stairs.

Great value for money with clean rooms, attentive service, and on-site Dutch cafe. Located close to major attractions, Lions Gate Bridge, and ferry to Vancouver Island. Rooms with king bed, mini fridge, and microwave kept spotlessly clean with fresh towels everyday. Breakfast included option for families provided.

All was ok.

The complementary chocolates and hot beverages in the lobby were lovely, and the shuttle service to the nearby attraction was convenient. The location was excellent, close to the mountains and outdoor activities. The pool was a great way to start the day on New Year's Day.

The hotel lacked soundproofing- we heard everything from crying babies to loud footsteps from the room above. The room was small and outdated, which detracted from the overall experience.