Delicious breakfast with special treats and attentive waiters. Staff took fantastic care of our 11-month-old baby, especially the onsite nanny Katherine. Excellent service from Eduardo at the front door, Yuly as breakfast hostess, and Elena- the manager who arranged a more suitable room.

We loved the friendly staff, spacious rooms with comfortable beds and beautiful bathrooms, and the balcony with pool chairs and a table. The pool area was a highlight with crystal clear water and a charming 200-year-old wall. The hotel's restaurant, Alma, offered delicious breakfast and romantic dinner options. The location was convenient yet quiet. The hotel also provided free bikes and thoughtful touches like disinfecting our luggage and a surprise birthday cake.

Felt very much at home, nothing to complain about.

Amazing Escape in Cartagena

During our stay at a boutique hotel in Cartagena, my family and I experienced a truly amazing escape. We were given room 100, a spacious suite with a king bedroom and separate living room, and room 102, which had a private pool on the back patio. The rooms were beautifully decorated and spotless. The staff greeted us by our names and provided friendly service throughout our stay. The hotel's restaurant, Alma, stood out as one of the best in the city, offering delicious food. this hotel is a great choice for a memorable visit to Cartagena. Despite a small drawback of limited breakfast choices, I highly recommend this hotel to anyone seeking a luxurious and unforgettable experience in Cartagena.

We got great value for our money at Casa San Agustin. The room was spacious and charming, with a lovely balcony and views. The staff treated us like family, going above and beyond to make our stay memorable.

The breakfast selection could have been better, with more variety and options.

The hotel is centrally located in the heart of the old city, with everything within a 10-minute walk. The staff is incredibly friendly, helpful, and accommodating. The hotel itself is beautiful and well-maintained. There are nice areas to relax and hang out, and the restaurant offers excellent food. We especially enjoyed the convenience of having a nanny, Katherine, who took great care of our 11-month-old baby throughout our stay.

Felt very lucky, nothing was too much trouble.

The antique building mixed with modern facilities created a unique and charming atmosphere. The spacious room and luxurious bathroom were perfect for us as young people. The hotel staff were incredibly kind and attentive, making us feel welcomed and at home. The location of the hotel, in the heart of the old city, was ideal as we were able to explore the main attractions within walking distance.

We felt very relaxed during our stay, as the hotel staff went above and beyond to ensure our comfort. Nothing was too much trouble for them.

I recently stayed at Casa San Agustin for a week-long vacation. The hotel is absolutely gorgeous, with a beautiful pool area and excellent service. The location is perfect, and they don't charge extra for little things like transfers or drinks in the fridge. The staff were friendly and helpful, and our room was spacious and comfortable, with a stunning view from the balcony. The pool is a highlight, with crystal clear water and a charming 200-year-old wall. The hotel also offers free bike rentals, and they even surprised me with a small cake for my birthday. I would definitely recommend this amazing hotel!

Would recommend this hotel.

From the moment we arrived, the staff was incredibly helpful and kind. The hotel is located perfectly in the middle of the old city and everything is within walking distance. The hotel itself is beautiful and well cared for, with relaxing areas to hang out. The restaurant is amazing, accommodating all our needs. The breakfast is not just a buffet, but a menu where you can order whatever you want. The staff is multilingual, informative, and eager to assist. The atmosphere is peaceful and serene.

Nothing at all.

I was welcomed with warm smiles and refreshing cold drinks upon entering this stunning property. The hotel's restoration and attention to detail transported me back in time. The rooms were absolutely stunning, with a luxurious bed and a spacious bathroom. The staff went above and beyond to make my stay comfortable, even providing an extra floor lamp for my reading pleasure. The pool was fabulous, and the bar and food were excellent. I felt like royalty during my entire stay. The hotel's central location made it easy to explore the Walled City. I had a wonderful experience, and I would highly recommend this hotel.

A truly magical and elegant boutique hotel. Understated luxury with charming courtyards and beautiful balconies. Delicious breakfasts and impeccable service from the friendly staff. Off the beaten-tourist track recommendations provided by knowledgeable staff. Quaint bars and restaurants nearby. a spotless hotel with a sophisticated ambience. Highly recommended.

Nothing to be said.

I absolutely loved my stay at this hotel! From the moment I arrived, I was greeted by friendly and helpful staff. The hotel facilities were top-notch, with a beautiful courtyard pool and spacious, well-decorated bathrooms. The location was perfect, right in the center of the historic district. The staff went above and beyond to ensure I had a comfortable stay, providing transportation services, scheduling tours with English-speaking guides, and even offering airport pickup. The breakfast at the hotel was delicious, with a range of options to choose from. I had a fantastic experience and would highly recommend this hotel.

N/A

Elegantly decorated, spacious with high ceilings and a large balcony. Amazing bed, nice pool and terrace. Obliging staff speaking both English and Spanish. Attention to every detail.

Spent Christmas in a charming hotel in the old town of a Colombian city. Enjoyed the complimentary breakfast options and the refreshing pool. The central location made it easy to explore the city on foot.

The restaurant at the hotel was pricey, so we ventured out to find more affordable and equally delicious options. The gym was also small and lacked some essential equipment.

The hotel itself is stunning, with unique architecture and beautiful interiors. The staff went out of their way to accommodate requests and provide excellent service. The location of the hotel is perfect, situated in the heart of the city.

The pool area could be improved, as it lacked privacy and didn't receive much sunlight. The lighting in the rooms was also inadequate, making it difficult to navigate at times.

I had a fantastic stay at this hotel! From the moment I walked in, I was greeted with a peaceful and calming atmosphere. The staff, especially Eliza, Paola, Katherine, and Edgar, were incredibly friendly and hospitable. They went above and beyond to assist me with everything, from providing accurate information about the city's attractions and transportation to recommending great restaurants and beaches. The hotel's location in the center of the old historic city was convenient, allowing me to walk everywhere and explore different areas. The cleanliness of the hotel and the beautiful ambiance added to the overall luxurious experience. And let's not forget about the breakfast! It was not your typical buffet; instead, you could order whatever you wanted from a menu and the food and service were of top quality. Truly a wonderful place to stay!

No negatives from this place. Absolutely nothing to complain about.