The staff is friendly and helpful, with bilingual directions. Baggage storage available, even for multiple days. They assist in arranging taxis at a reasonable price. The building is gorgeous and well-maintained, with solid WiFi and fast message responses. The hotel has unique architecture and modern furnishings. The suite provided amazing sleep and had a balcony. The ambience of the hotel's interiors is impressive. Breakfast is good, with great service. The location is easy to find and access.

Everything was fantastic.

Charming, gracious, and comfy oasis. The hosts were incredibly accommodating, especially when we arrived at 3:30 in the morning. The rooms were comfortable and the entire hotel had a charming atmosphere. The breakfast included delicious options. I highly recommend this hotel for a pleasant stay.

This hotel offers excellent value for money, with affordable prices and attention to detail that is hard to find elsewhere. The location in a quiet and safe area adds to its appeal, making it a great choice for a peaceful stay. The staff here are friendly and provide excellent service, ensuring that your needs are taken care of. The rooms are cozy and comfortable, and the breakfast served is simply delightful, with a variety of options to satisfy every palate.

Everything was great and there is nothing major to improve upon.

Great location in the main hotel area, close to popular tourist attractions. Clean and functional rooms with a traditional style. Good breakfast with a variety of options including fruit, yogurt, granola, and eggs.

Staff can be noisy and unhelpful, causing disruptions during the stay. Noise from other guests, lobby, and corridors can be heard in the rooms.

Delightful staff; stunning property; perfect location; amazing breakfast; charming atmosphere; safe area; strong hot shower; great value for money.

Couldn't stay longer.

this hotel surpassed our expectations in quito. it was charming and the staff went above and beyond to make our stay comfortable and enjoyable. the location was perfect for exploring the city and we loved having the convenience of a supermarket and bakery nearby.

sound insulation needs improvement

This hotel is a hidden gem - tucked away in a safe and quiet area, just a short walk from the vibrant Plaza Foch. The attention to detail here is impressive, from the beautifully designed rooms with private balconies to the steaming hot showers that provide a truly relaxing experience. The staff are friendly and attentive, ensuring that everything is kept spotlessly clean. And the breakfast included is a real treat, with a wide variety of options to satisfy every appetite.

Everything was fantastic, nothing to improve!

Despite our flight delays, the staff at Hotel Vieja Cuba was incredibly helpful and accommodating. They rearranged our taxi pickup and even waived our missed night's fee. The hotel itself is cute and quaint, with comfortable and clean rooms. The beds were also very comfortable. The location is great, within walking distance to several restaurants and attractions. I highly recommend this hotel.

The location is quiet with minimal street noise. Comfortable interior room with hot water in the small bathroom. Generous breakfast with eggs, ham, cheese, toast, butter, jam. Friendly staff, especially the breakfast server. Beautiful restaurant decoration.

The hotel provided complimentary English-speaking staff and free luggage storage, which made our stay very enjoyable. It was conveniently located near restaurants and shops. the rooms were clean and comfortable, which made our sleep very pleasant.

The hotel was quite far from the main sights, so we had to take taxis everywhere, which was a bit inconvenient. the bathroom was small, making it difficult to maneuver around and there was limited space for the towels and toilet rolls.

We had a fantastic stay at this hotel. The staff were incredibly nice and helpful, assisting us in arranging taxis at a reasonable price. The hotel is situated in a great location, only a block from a supermarket and close to Plaza Fochs, surrounded by plenty of restaurants and bars. The hotel facilities were quaint and charming, with cozy sitting areas and a comfortable breakfast room where we were served a delicious variety of fruits and scrambled eggs. The rooms were clean and comfortable, providing us with a great night's sleep.

Nothing to mention.

This hotel is located in a nice area, close to the Historic Center and in the business district with many great restaurants. The rooms are comfortable and offer a nice view of the surroundings. The staff is extremely helpful and goes above and beyond to assist guests with taxis, tours, and any other needs. The included breakfast is comprehensive and the service provided is excellent.

Some guests have mentioned that the rooms can be small and the bathroom may require navigating winding stairs.

Excellent staff, always accommodating. Good breakfast and cleanliness. Convenient location near restaurants and attractions. Welcoming staff and quiet street. Helpful with baggage storage and arranging taxis. Beautiful building with renovations. Solid WiFi and quick communication. Well-maintained with charming garden

Nothing for me.

Beautiful building, great location. Delicious breakfast and friendly staff. Rooms are clean and comfortable. Common spaces well-appointed. Recommended!

I had a fantastic stay at this hotel! Everything was perfect - from the impeccable cleanliness of the rooms to the helpfulness of the staff. The hotel facilities were great, and I particularly enjoyed the cozy garden area. The location was ideal, with plenty of restaurants and bars within walking distance in the vibrant Mariscal Sucre district. The staff were friendly and always ready to answer any questions I had about the facilities in the neighborhood. Additionally, the hotel provided convenient transportation to the airport in the evening. The breakfast served was superb and left me feeling satisfied for the day. this hotel exceeded my expectations and I highly recommend it.

Can't think of anything.