The hotel is conveniently located adjacent to the JR train station, making it easy to access transportation. Guests have mentioned that there are many restaurants and shops nearby, providing plenty of options for dining and shopping. The rooms are well-maintained and clean, ensuring a comfortable stay. Guests have also praised the spacious and comfortable bathrooms, with features like rain showers and soaking tubs. The staff at the reception desk are helpful and accommodating, providing assistance for various needs.

Some guests have mentioned that the room size is smaller than expected, although still acceptable.

Brand new hotel, comfortable beds, amazing bathroom, great amenities, perfect location, excellent English.

No negatives.

The hotel had an excellent location as it was connected to a huge shopping centre with various restaurants and shops. The breakfast was very good and included fresh veggies and fruits. The room had a great view, especially at night. The furnishings were nice and the range of bathroom amenities was adequate.

The hotel could improve in some areas. the toilet paper provided was very thin and of poor quality.

Located in a bustling shopping center connected to Sendai Station, it offers various dining options and a convenient store nearby. The 12th floor rooms provide a brilliant night view. The breakfast, filled with fresh veggies, fruits, and local groceries, comes highly recommended. The staff is helpful and English-speaking, and the facilities are new and convenient.

The location is perfect, right beside Sendai Station. The room is great for couples, and the breakfast showcases regional specialties. The staff is professional and tries their best with English.

Felt extremely welcome, no complaints whatsoever.

I absolutely loved staying at this hotel! It was so convenient being located right at the train station. I appreciated the great service I received from the attentive staff. The rooms were clean and well-designed, with all of the amenities I needed for a comfortable stay. Plus, the hotel's location in a huge shopping centre provided endless options for dining and shopping.

Families should definitely consider this place for their next trip.

Our stay at the Hotel Metropolitan Sendai East was exceptional. The location, right in the heart of downtown Sendai, was perfect for exploring the city and accessing nearby attractions. The room, although on the smaller side, was clean, modern, and had all the necessary amenities. The highlight of our stay was the shower, with a huge shower head and adjustable jets that made for a luxurious bathing experience. We also enjoyed the beautiful nighttime view of the area behind Sendai Station from our room. The hotel's proximity to shops, movie theaters, and restaurants was very convenient. Additionally, the comfortable bed, English newspaper, and coffee machine in the room added to our overall satisfaction. Using the lounge area in the evening for some relaxation before heading out was a nice touch as well.