Great value for money, with nice little touches like free laundry and tea/coffee making facilities in the room. The location was excellent, right near Yokohama station and close to big malls. The staff were friendly and helpful.

More breakfast choices would have been nice.

The location of the hotel was very convenient, being close to the train station and offering easy access to various transportation options. the staff at the hotel were friendly and provided excellent service, going out of their way to assist with any queries or issues. The presence of a convenience store connected to the lobby was also a great advantage, allowing for easy access to snacks and other essentials.

One of the major downsides of the hotel was the lack of washing machines. There were not enough machines to accommodate all the guests, with some of them being out of service or running out of detergent.

You definitely get great value for your money at Sotetsu Fresa Inn. The room was clean and comfortable, with thoughtful extras like free toothbrushes and hair brushes. The location is perfect, incredibly close to Yokohama Station and the harbor. The staff were friendly and helpful, offering useful advice and even helping me find a replacement suitcase.

The only thing that could make the breakfast better would be to improve the quality of the toilet paper.

The convenience of the hotel's location near Yokohama main station made transportation a breeze. We were able to easily access bullet trains, airport express trains, and local subways. The affordable room rates compared to Tokyo were also a plus. The hotel staff provided excellent and courteous service, even though their English fluency was limited. The hotel also offered the option for towel change without room cleaning on specific nights, which was a thoughtful touch. Unlimited free toiletries and an ironing board were available from the reception counter, and having a 24-hour Family Mart convenient store connected to the lobby was incredibly convenient.

The room was perfectly designed with good lighting and convenient USB ports near the bed. The bathroom featured a lovely Japanese toilet with a heated seat and a nice, albeit small, bath. The staff was extremely helpful and accommodating. The breakfast options were tasty, and there was a list of free items that guests could borrow, such as hair straighteners. The hotel's location near a shopping area with nice restaurants and a large Japanese department store was a plus.

Felt well taken care of, no complaints.

The hotel is conveniently located near the train station, making it easy to travel around. The staff is friendly and helpful, quickly resolving any issues. The rooms are clean, well-insulated, and bright, providing a comfortable stay. All necessary amenities are provided, including shampoo, conditioner, and body soap. The self-service bar offers additional items like razors and toothbrushes. The attached cafe serves a pre-ordered breakfast with a variety of choices. The hotel also caters to families, providing a welcome bag for children.

Felt like a true getaway, no complaints whatsoever.

Convenient location near train station. Walking distance to many attractions. Connected to a convenience store. Easy self check-in & check-out. Well-designed room with good lighting and amenities. Helpful and friendly staff. Choice of set breakfast meals. List of free amenities to borrow

Everything was spot on.

I had a great experience during my recent business trip in Yokohama. The hotel's location was incredibly convenient, being close to the train station and offering easy access to various transportation options. This made it convenient for me to travel around the city for meetings and appointments. the hotel provided a complimentary breakfast, which was a fantastic bonus. It saved me time and money in the morning, allowing me to fuel up before starting my busy day.

There were a couple of downsides to my stay. the room was quite small, especially for two people.

Stayed in one of the 283 cozy rooms with a flat-screen TV. Enjoyed the express check-in, friendly staff, and convenient location. PIA ARENA MM and Yokohama Minato Mirai Hall were just a short distance away for some cultural highlights.

Listened to the delightful sound of trains passing by from early morning until midnight. Lovely background noise, wouldn't you say?

Located just a stone's throw away from the bustling train station, this hotel is a perfect choice for those on business trips or anyone looking for convenience. With the train station right next door, it's incredibly easy to travel around and explore the city. Plus, being close to the railroad means you can easily catch a train to your next destination. The rooms are spacious and well-equipped, with comfortable beds and clean bathrooms. The friendly and attentive staff provide excellent service, ensuring a pleasant stay. Oh, and don't forget to try out the delicious breakfast options offered on-site.

The room design was compact but functional, with good lighting and plenty of electrical sockets. The bed was comfortable and the bathroom had a lovely Japanese toilet. The hotel's location next to the train station made it convenient for transportation. There is also a Family Mart connected to the hotel, making it easy to grab snacks at any time. The staff were helpful and accommodating during our stay. I would recommend this hotel for its convenience and comfortable amenities.

We stayed at a hotel near Yokohama station during Christmas. The hotel had a great location, just a short walk away from the train station and department store. The cafe on the ground floor was convenient for a quick breakfast. The hotel offered complimentary amenities, including bath salts and high-quality face cream. The staff was warm, professional and accommodating, making our stay welcoming and enjoyable.

The room we booked was too cramped, leaving little room to move around or study. On some occasions, the hotel ran out of complimentary amenities, which was a hassle to retrieve from the front desk.

The location of the hotel is incredibly convenient, being just next to the Yokohama train station. It's a great base for exploring the city and for easy access to transportation. Additionally, the hotel is just next to the railroad, making it perfect for train enthusiasts or those who appreciate the hustle and bustle of the city.

The check-in procedure can be a bit daunting for those who prefer a fully electronic process, although the staff is readily available for assistance if needed.

Convenient location near Yokohama central train station. Multilingual staff provides excellent service. Option for towel change without room cleaning. Free toiletries and ironing board available. Attached Family Mart for convenience.

Convenient location, just a short walk from the train station. Family Mart next door and coffee shop nearby. Plenty of restaurants in the area. Loved the included breakfast with fluffy bread, delicious salad, and yummy granola yogurt.

Small room size and uncomfortable. Cleaning was not consistent, had to ask for it.