Friendly and helpful staff, especially Bennie and breakfast team. Book breakfast for entire stay. Spacious rooms, inclusive WLAN. Central location for sightseeing. Plenty of restaurant options nearby.

The hotel had a great location, easy access to public transport, and plenty of nearby attractions. The staff was courteous and helpful. The facilities were fantastic, including a swimming pool, fitness room, and fully equipped apartments. We enjoyed the convenience of having a full kitchen and laundry facilities. the hotel provided all the creature comforts we needed for our large family.

Felt very comfortable, no complaints.

We absolutely loved our stay at this place! The location is fabulous, just off the main street in Insadong and within a couple of minutes walk from Jongno. It's great being so close to the palaces, heaps of restaurants around, and markets literally just outside your doorstep. The room amenities are top-notch, with free Wi-Fi, a washing machine, and even a dining table. The indoor swimming pool and sauna are a great added bonus, and we made sure to take advantage of them during our stay.

We would highly recommend this venue to our friends.

Renovated rooms, comfortable stay, full size kitchen, good pool/sauna facilities, convenient location, helpful staff.

Was all great.

Spacious rooms. Great location near shops and street food. Helpful staff. Good amenities like sauna and driving range. Convenient luggage storage.

We had a fantastic stay at this hotel. The staff were helpful and friendly. The location was convenient, with easy access to transportation options like subway and buses. Exploring other areas of this city was a breeze because of this. The apartment setting worked well for our family, especially with our 11-month old. The room was spacious, clean, and had a superb view. The hotel facilities, including the gym and pool, were excellent. We also loved the fact that there was a kitchenette and a washer and dryer in the room. This made it convenient for us to cook meals for our baby and take care of his laundry.

For us, it was ideal.

Great location near attractions and subway. Spacious and comfortable rooms. English-speaking and helpful staff. Clean facilities including gym and pool. Convenient breakfast with lots of choices available.

The hotel is situated in a great location in the middle of Insadong, near a bustling shopping street and next to Tapgol Park. It is also in close proximity to two subway stations on different lines, making it easy to travel around the city. The room and bathroom were spacious and clean, with a washing machine and dryer. The breakfast had limited selection, but the apartment was cleaned every day. Additionally, it had a pool and sauna.

The front desk staff could use some improvement in terms of friendliness and customer service.

I had a fantastic stay at this hotel! The location was perfect, right in the heart of a bustling area with plenty of dining options. Plus, it was only a short 5-10 minute walk to the metro station, making it easy to explore the city. The hotel itself was impressive, with spacious rooms that were much larger than typical hotel rooms in the area. The staff were friendly and accommodating, providing excellent recommendations for restaurants and shopping. this hotel offered enhanced comfort and luxury, making it a great choice for a relaxing and enjoyable stay.

I highly recommend this hotel to everyone. The staff could improve their manner and be more welcoming, but overall, it was a wonderful experience.

Great location, helpful staff, spacious rooms, fantastic breakfast, good gym facilities.

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I had a great stay at a centrally located hotel. The staff at Orakai Insadong Suites were very helpful and accommodating. They allowed me to drop off my bags early and even helped me with food delivery. The rooms were spacious, clean, and well-furnished with convenient amenities like a microwave and washing machine. The location was perfect, with subway access nearby and plenty of convenient stores. I also enjoyed the option of walking to nearby food tents for a taste of local cuisine. I had an enjoyable stay at Orakai Insadong Suites.

Best Location and Friendly Staff: the hotel is situated in a prime location, close to famous attractions and easily accessible to various parts of the city. the staff were friendly and helpful throughout our stay, providing good customer service.

Worst Air Conditioning and Unpleasant Odor: the air conditioning in our room was not working properly, resulting in a hot and uncomfortable temperature. the staff informed us that it could not be fixed for several days, which was disappointing.

We absolutely loved the spaciousness of the apartment, with a separate bedroom and sitting room. It was so cozy and comfortable, especially during the cold winter weather. the location couldn't have been better, just a short walk to the underground station, which was perfect for exploring the city. Additionally, the staff was friendly and helpful, making our stay even more enjoyable.

The room could use some maintenance, as we noticed peeling wallpaper in one of the bedrooms. the temperature control was also a bit challenging, with the suite being too cold during our October stay and too warm during our later visit.

Great location, close to transportation and attractions. Spacious and well-equipped rooms with a fully stocked kitchen for cooking enthusiasts.

Lack of attention to detail in housekeeping, with cleanliness issues in the room. Disappointing and limited breakfast options.

The room was spacious and had plenty of storage space. The bed was comfortable and the location of the hotel was perfect for exploring Seoul. There were many restaurants and shops within walking distance, making it convenient for vegetarians and vegans.

Felt really comfortable, no complaint.