The room was stylish and had all the comforts we needed. The complimentary drinks and beer in the mini-fridge were a nice touch. The staff was incredibly helpful and friendly, making us feel right at home. The amenities were top-notch, and we especially loved the cleanliness throughout the hotel. The buffet breakfast exceeded our expectations, and the reception staff provided excellent service. we highly recommend this affordable W-like hotel to anyone visiting Queretaro.

Clean, well-equipped rooms. Convenient 24-hour restaurant with high-quality food. Staff is helpful and attentive. Amenities and cleanliness highly rated.

Nothing, it was perfect.

During my new year stay, I really enjoyed the comfortable beds and the nicely decorated hotel. the buffet at the restaurant was also a highlight, with a variety of delicious options to choose from. Additionally, the hotel's location in a newly developed business hub was convenient for me.

One aspect that I was disappointed with was the lack of friendliness from most of the receptionists. Additionally, the cleanliness of the bathrooms left something to be desired, with trash and shoe traces found in one of the bathrooms.

The hotel offers excellent maintenance and has a friendly staff. The pillows are comfortable, and they have valet service. The international TV channels are a nice touch.

Felt very secure, no complaints.

The hotel is located in a newly developed business hub, offering a convenient location for business travelers. The rooms are beautiful, with comfortable beds and well-maintained bathrooms. The breakfast buffet offers a wide variety of choices, and the staff are extremely pleasant and helpful.

There have been some noise issues reported, and social events such as baby showers and bachelorette parties were observed during a health crisis, which could be considered inappropriate.

I had a fantastic stay at this hotel. The staff was incredibly friendly and helpful, especially after a long and delayed flight. The complimentary buffet upon arrival was a simple yet delicious treat, and the views from the room were spectacular. The room itself was spacious and well-equipped, with comfortable amenities such as slippers and complimentary beverages. The hotel facilities were clean and well-maintained, and the 24-hour restaurant was convenient and served high-quality food. the hotel's cleanliness, friendly staff, and comfortable amenities made my stay enjoyable.

Not one thing.

Clean and well-equipped rooms, excellent service, convenient 24-hour restaurant, wide variety of amenities, friendly staff.

Nothing, all excellent.

As women traveling alone, we loved the well-equipped and comfortable rooms at this very nice, business-style hotel. The 24-hour restaurant was extremely convenient, offering high-quality food and a good selection. The staff were attentive and helpful, catering to our needs throughout our stay. The wide closet was a nice bonus, and the reception staff provided excellent service.

Felt like in a fairy, no complaints whatsoever.

Pour ceux qui partent tôt, j'ai trouvé une bonne option d'hébergement au centre-ville de Vichy. La proximité directe du centre-ville était très pratique, permettant de profiter des attractions principales facilement. De plus, la literie était d'une très bonne qualité, assurant une bonne nuit de sommeil après une journée bien remplie. Les chambres étaient propres et bien entretenues, offrant un séjour confortable malgré leur petite taille. De plus, le personnel était sympathique et accueillant, rendant le séjour agréable. En ce qui concerne le petit-déjeuner, bien que le choix soit limité, il était correct, avec quelques options disponibles.

Il est regrettable que certains équipements du spa ne soient pas bien entretenus, comme le hammam et le sauna. Cela a affecté mon expérience de détente et de bien-être, ce qui est décevant pour un hôtel de ce niveau.

The value for our money at the hotel was great, especially because of the comfortable beds and the nice and clean room equipped with a coffee maker. The staff at the reception was also very friendly and attentive.

The hotel breakfast menu could have been better, with more variety and options to choose from.

I recently stayed at the HS Hotsson Hotel for a business trip. The room was clean and spacious, equipped with a coffee maker. Parking space was ample, and the staff at the reception was incredibly helpful. We opted for the VIP experience on the 7th floor, which included access to a bar with snacks, beer, and wine all day. It was definitely worth the extra cost. The valet service and comfortable pillows were also noteworthy, as well as the availability of international TV channels.

Would recommend this hotel.

New building with good maintenance, clean rooms, and friendly staff. Free drinks and snacks on specific floors. Convenient lounge, bar, and restaurant inside. Good for business travelers.

Great parking, clean rooms with coffee maker. VIP bar option for $450. Helpful reception staff.

Felt like home, no complaints.

The staff provided some of the best service we have ever experienced. The hotel facilities, including the lounge, bar, and restaurant, were all conveniently located inside the hotel, making it perfect for business travelers like us. The complimentary drinks and appetizers on the 8th and 9th floors were a nice touch and allowed us to relax without having to go out for dinner or drinks. The cleanliness of the room was top-notch, and it had all the amenities we needed, including a coffee maker. The parking space provided ample room for our vehicle.

Nothing, all excellent.

The pillows were comfortable and the valet guys provided good service. the buffet breakfast was great with lovely service provided by the staff.

The bar staff was unresponsive and seemed annoyed with us. the showerhead sprayed in all directions, and the interior looked cheap compared to the photos online.