We spent our Christmas at a beachfront hotel in Tulum and had a great stay. The setting was absolutely stunning, with breathtaking views of the sea. We loved waking up to the sound of crashing waves and enjoying the beautiful sunrise. The hotel staff were very friendly and accommodating, making our stay even more enjoyable. Additionally, the food at the restaurant was delicious, offering a variety of options to suit different tastes.

There were a few aspects that could have been improved. Firstly, the lack of air conditioning in our room was a bit uncomfortable, especially during the hot nights.

I had an incredible stay at this hotel. The cleanliness was exceptional, with the rooms and common areas always spotless. The hotel facilities were great, offering a private pool and cozy accommodations. The location was perfect, right at the start of the city with easy access to everything. Additionally, the staff was incredibly helpful and went above and beyond to assist with any requests.

N/A.

Private beach, stunning location, friendly staff, clean premises, easy check-in, picturesque surroundings.

No issues.

My husband and I spent just over a week here as part of our honeymoon. The setting and view are unparalleled. The staff were friendly, helpful and discreet. We stayed in two different cabanas - a cosy and romantic garden cabana, and an unbelievable oceanfront cabana. The food was amazing, especially the breakfast. The staff, especially Sofie, Damian, Kiki, and Charlie, made our stay perfect and unforgettable. A big, big thanks to them!

Strongly recommend this hotel.

The location of the hotel was perfect, situated at the beginning of hotel row and close to the downtown area. It was convenient as we didn't have to sit in traffic to get to and from the hotel. Another great advantage was the availability of bikes for rent onsite, which made it easy to explore the surroundings. Additionally, the staff was extremely helpful and most of them spoke almost perfect English, which made communication effortless.

The food and cocktails at the hotel were quite expensive, although they were of good quality. However, the prices were a bit high for what they offered.

Excellent customer service, complimentary room upgrades for groups, stunning grounds, great for families and party-goers alike. Amazing ocean view from the cabanas, close to the beach, refreshing AC, delicious food and drinks, albeit slightly pricey. Beautiful rustic artistic facility with consistent hot showers, daily water refresh, prompt app service. Cosy and relaxing for couples, with attentive and friendly staff. A special shoutout to the exceptional Sofie, Damian, Kiki, and Charlie for their unforgettable hospitality.

I had an incredible time at Papaya Playa Project. The architecture blended seamlessly with the natural surroundings, creating a truly unique atmosphere. The restaurant served high-quality food and the staff, especially Javier from Customer experience, were exceptionally helpful. The daily yoga classes on the beach were a highlight of my stay, providing a calming and rejuvenating start to the day. I highly recommend this hotel for a memorable and relaxing getaway.

We had an amazing stay at this beachfront hotel. The location on the beach under the stars was absolutely magical. The hotel facilities were top-notch, with everything we needed for a comfortable stay. The cleanliness of the rooms and common areas was impeccable. The staff were friendly and accommodating, making us feel like part of the family. The breakfast served at the restaurant was delicious and satisfying.

Didn't dislike anything about the property.

Amazing hotel, friendly staff, attention to detail, hospitable service, kind and helpful staff.

Nothing all good.

We recently stayed in a hotel close to the best restaurants and shops of the area, and it was also right on the beach! The private beach made our stay so enjoyable! The rooms were well maintained and the bathroom was very clean. We truly enjoyed the breakfast, it was delicious, fresh and nutritious! The facilities were great and we loved the private rooftop pool that provided a breathtaking view of the beach.

The service was a bit slow, which was a bit annoying at times.

I had an incredible time at this beachfront property. The location couldn't be more perfect, right on the water and just a short drive away from the city. The cleanliness of the hotel facilities was top-notch, and I felt safe and comfortable during my stay. The staff was friendly and attentive, always ready to assist with any requests. Breakfast was a delicious treat, with a variety of options to choose from. Additionally, the butler services provided added a touch of luxury to my experience.

Everything is what I need and want.

The beachfront access at Papaya Playa Project was absolutely incredible. Being able to step out of my room and have direct access to the beautiful beach made my stay so relaxing and enjoyable. The location of the hotel was also perfect, with everything I needed within easy reach. The staff were friendly and helpful, always willing to assist with any requests or recommendations. The private pool was a cozy addition to my room, and I loved being able to unwind and cool off there. The wifi and air conditioning worked well, and the room amenities provided everything I needed for a comfortable stay. I highly recommend asking the staff for bicycle rentals, as it was a great way to explore the area during the day. And the Saturday night beach club party was definitely a highlight. I had an amazing vacation at Papaya Playa Project and would definitely consider staying there again.

The location is stunning with a lovely beach and nearby bike and car rental options. The staff is knowledgeable, offering great local advice, and helpful without any hassle. Vegan options are available at the on-site restaurant, which serves delicious food at a slightly higher price point. In addition, the experience feels secure with security cards present.

The luxurious amenities provided were amazing. The service was impeccable, and the spa center was tranquil and relaxing. The outdoor swimming pool was perfect for taking a dip and enjoying the sunny weather. The stunning beach access, outdoor dining area, and sun terrace were absolutely breathtaking. The delicious in-room breakfast was a great start to the day, and the restaurant and bar/lounge area provided excellent food and drinks throughout the day.

The only minor issue we encountered was the limited entertainment provided at night. Despite this, we thoroughly enjoyed our stay at this hotel and would highly recommend it to anyone looking for a luxurious and relaxing vacation.

Best aspects of my Christmas stay at this hotel were the beautiful beach and the excellent value for money. The beach was stunning and provided a perfect setting for relaxing and enjoying the sun. Additionally, the hotel offered great prices for the services and amenities they provided, making it a budget-friendly option. The key location of the hotel, close to popular attractions and activities, made it convenient for exploring the area. these factors added to the enjoyment of my stay.

Worst aspects of my Christmas stay were the noisy parties that went on late into the night and the lack of timely and efficient service. The loud music and DJ sets disrupted my peace and tranquility, especially during the late hours.