The location was perfect, right in the heart of Old San Juan. I loved being close to the oldest church in Puerto Rico and being able to explore the city easily. The hotel facilities were excellent, with a beautiful terrace and a cozy breakfast room where I could meet other guests. The decor was charming and gave the hotel a homelike feeling. The staff were super-nice and always available to help. The breakfast served "serve-to-your-choosing" style was delicious and included in the stay.

Could not be improved in any way.

Charming Puerto Rican style, great location, helpful staff, smooth check-in process, cool and quiet rooms.

Nothing everything was great.

Great location and lovely decor. The room was a bit tight with limited storage but had a comfy bed. The continental breakfast was simple but suitable. I would recommend Villa Herencia for a charming stay in the heart of Old San Juan.

The ambiance of the hotel was amazing, with its beautiful artwork and historic feel. the staff was very friendly and accommodating, even allowing us to check in early. the location was perfect, within walking distance of all the attractions and restaurants. Plus, the rooftop area and courtyard were stunning.

There was a lack of front desk attendants during the late night hours, which was problematic when we had an issue with the AC in our room. Thankfully, we were helped out by staff at a sister hotel.

I recently stayed at Villa Herencia for 4 nights and it was a delightful experience. The hotel exudes Puerto Rican charm with its cute and clean decor. The staff were incredibly helpful and accommodating, even allowing for a late check-in by sharing the entrance code and key instructions beforehand. The location couldn't have been better, with plenty of sights and dining options nearby. I loved the romantic canopy bed, rooftop hot tub, and the presence of friendly neighborhood cats. The blend of historic and modern elements in the architecture and artwork added to the overall appeal. It was hard to leave this beautiful and secure property.

Would definitely recommend this hotel.

Charming hotel, perfect location, helpful staff, clean rooms, coffee available, lovely upper patio and hot tub.

Nothings.

The location of the hotel is unbeatable, nestled right in the heart of Old San Juan by a beautiful shaded park that allows for leisurely strolls down to the ocean. The rooms are small, yet charming and cozy with an abundance of old-world character. The staff is top-notch and incredibly helpful in offering dining suggestions and accommodating requests. The rooftop terrace is an added bonus, providing a view of the city.

The hotel could benefit from additional parking space or a clearer explanation of where to park in the surrounding area.

The location is simply the best, near to all of the most interesting things in old San Juan. The room was well-decorated and very comfortable. The internet was excellent when working. All staff members were helpful.

Felt like being home, no complaints whatsoever.

Amazing location, close to oldest church and ocean. Boutique hotel with gorgeous decor. Rooftop deck with stunning views. Friendly and helpful staff. Can't wait to return.

We had a wonderful stay at Villa Herencia. The charming small hotel in old town was perfect for exploring. The rooms, although small, had a unique and old villa-like feel to them. The staff, especially Rico and Johnny, were incredibly helpful and provided great recommendations for restaurants and places to hang out. The upper patio with a hot tub and the guest bathroom on the main floor were convenient amenities. The location was excellent, and the rooftop terrace was a great spot to relax and enjoy drinks. We would definitely stay here again!

Would recommend this hotel.

Great location in the heart of Old San Juan. Lovely, clean accommodations with charming architecture. Friendly and helpful staff. Enjoyed the rooftop terrace and breakfast offerings. Delicious coffee. Would definitely recommend for those looking to explore the area.

This hotel is located in a great area in Old San Juan, making it easy to explore nearby attractions and enjoy the charm of the city. The staff were very friendly and helpful, providing excellent service throughout our stay. The rooms on the second level were well-designed, with modern art mixed in, and the queen-sized bed was comfortable. We also appreciated the big table in the room, which was perfect for working or enjoying a meal. Additionally, the breakfast offered at the hotel was a good start to the day, with a variety of options.

Everything was fine and met our expectations.

Villa Herencia Hotel was a great value for the money. The room on the second floor with a queen-sized bed was well-appointed with modern art and furnishings, including a big table. The hotel's location in Old San Juan was perfect for exploring nearby attractions.

All was good at this hotel.

Our stay at Villa Herencia was absolutely wonderful. The location was perfect, allowing us to easily explore the charming streets of Old San Juan. The hotel itself is beautifully decorated and exudes a cozy, bed and breakfast vibe. Our room was clean and comfortable, and we loved the colonial charm it offered. Despite the small size, we had everything we needed and the air conditioning worked great on those hot summer days. The staff at the front desk were friendly and helpful, ensuring that our needs were attended to. I highly recommend Villa Herencia for a romantic getaway in San Juan.

We absolutely loved our stay at this hotel. The location was perfect, right in the center of old San Juan, next to a lovely shaded park and near the Cathedral. The hotel facilities were top-notch, with a beautiful rooftop terrace with a hot tub and string lights. The cleanliness of our room was excellent, and the staff were incredibly friendly and accommodating. We especially enjoyed the daily breakfast, which consisted of boiled eggs, yogurt, toast and jam, cereal, and tea and coffee. this hotel provided a pleasant and homelike experience.

Couldn't find any faults at all.