Casual Gurea provided us with an amazing stay in the heart of the city. The location was perfect, right in the centre of things, in the heart of Old Town. We enjoyed exploring this safe and interesting neighborhood, with the river, trams, and metro just 3 minutes away. The room was spacious with lots of light, and we particularly loved the wintergreen balcony and small balcony for a breath of fresh air. The comfortable bed ensured a good night's sleep, and the curtains kept daylight out, allowing us to sleep till afternoon if desired. The hotel facilities were great, including an elevator that made it easy to handle our luggage. The staff was friendly and helpful, making our experience even better.

Located in the center of the old town, this hotel is the perfect base for exploring. With a variety of restaurants just steps away, you'll never go hungry. Plus, it's near to everything you would want to see, making sightseeing a breeze. The rooms are clean and comfortable, with friendly staff always ready to assist you.

The floorboards in some rooms are creaky, which can be a bit noisy at times.

During my Christmas stay, I was impressed with the helpfulness of the staff. They provided a map of the city, along with recommendations and tips for getting around. the room was clean and comfortable, with separate areas for the bedroom, bathroom, and sitting room. the hotel's central location in the old town made it easy to explore, with tram, bus, and metro stations within short walking distance.

One aspect that I didn't particularly enjoy was the noise from the main pedestrian street. Although my room overlooked the inner courtyard and was relatively quiet, I overheard another guest complaining about the noise on weekend evenings.

Our stay at Casual Gurea was excellent value for money. The room was clean, spacious, and had all the necessary amenities. The hotel's location in the vibrant old town was perfect for exploring the city, with the Guggenheim museum and main square just a short walk away. The staff, especially Imanol, were incredibly helpful and went above and beyond to assist us.

Menu for breakfast could have more variety.

The location is fantastic, surrounded by restaurants, bars, and shops in the lively old town. The reception staff is friendly and helpful. The room is comfortable and clean. The hotel is near underground parking.

All was perfect.

The location of the hotel was perfect for exploring the city. It was right in the heart of the old town, with numerous restaurants, cafes, and bars just a short walk away. the rooms were kept clean and tidy, ensuring a comfortable stay.

The noise level in the hotel. We could hear guests in other rooms, which made it a bit difficult to sleep at times.

Amazing value for money, with a spacious and modern room. The location in the old town was perfect, and the staff were all lovely and helpful.

Breakfast option could have had more variety.

We recently stayed at a hotel in the older section of a vibrant city. Casual Gurea was the perfect choice for us. The location was excellent, just a short walk to the famous Guggenheim and surrounded by shops and restaurants. The hotel staff were friendly and accommodating. Our room was cozy and well-heated during the chilly winter. We especially appreciated the comfortable desk and ample storage. The coffee lounge was a nice touch, with a comfortable sofa to relax on. The best part was the hotel's central location in the heart of the Casco Viejo.

Great price, helpful staff, perfect location. Pleasant street noise with musicians. Excellent cheesecake next door.

Perfect location in old town. Several nearby options for breakfast and snacks. Decent bathroom available after check-out. Good bed and sheets. Great price for the room. Close to Guggenheim museum.

Nothing that I didn't like.

During my stay at Casual Gurea, I was impressed by the convenient location in the heart of the city. It was easy to find and within walking distance of all the main attractions. The room was clean and comfortable, with a spacious bathroom and a TV. The staff at the front desk were helpful and informative, ensuring I had a quiet room away from the festival noise. The communal areas, like the balcony, were perfect for relaxing and enjoying the lively atmosphere of the city. I highly recommend this hotel for a short stay in Bilbao.

We loved the central location, right in the heart of the city. The hotel was extremely clean and our room was cleaned daily. The staff were kind and always ready to help. The beds and shower were very comfortable, and the curtains blocked out the light perfectly. We also appreciated the hotel's sustainable approach, such as the suggestion to not wash towels every day.

The staff made us feel super comfortable and were always willing to go the extra mile to help us.

Everything was within walking distance, including restaurants, shops, and attractions. The room I stayed in was clean and comfortable, providing a great base for exploring. The staff were helpful and friendly throughout my stay, ensuring I had a pleasant experience. I would definitely recommend this hotel for its convenient location and comfortable accommodations.

The location of the hotel was absolutely fantastic! We couldn't have asked for a better spot. Right in the heart of the city, with restaurants and shops right at our doorstep. It made exploring so convenient. the staff at the hotel were incredibly friendly and helpful. They went above and beyond to make our stay enjoyable. One particular staff member even helped us access and print out a boarding pass when our mobile died, which was a lifesaver.

One thing that was a bit inconvenient was the noise level. But to be fair, we were there over the Christmas weekend, so it was to be expected.

Recently stayed at Casual in the heart of the old town. Perfect location, everything accessible on foot or by public transport. Friendly and helpful staff, especially when our luggage was lost. Comfortable beds and great shower. Quirky vibe adds to the charm. Would definitely stay again.

I do recommend this hotel.