Great location, close to public transportation and restaurants. Helpful staff, even for non-Spanish speakers. Ideal bathroom for bathing. Silent room, no disturbance from street noise.

Felt right at home, nothing was too much trouble.

We had a wonderful stay at Puerta De Toledo. The room was spacious, immaculately clean, and the beds were incredibly comfortable. The bathroom was big and had a fantastic shower. The friendly staff promptly fixed a small issue with the safe. The breakfast buffet was extensive and delicious, giving us a great start to our day of exploring. The location was excellent, with a metro station just a short walk away. I highly recommend this hotel for a fantastic stay in Madrid.

Convenient location near bus stops, museums, and tapas bars. Spacious and well-decorated rooms with friendly staff. Easy access to taxis and metro. Great shower in bathroom.

Clean and modern room with great shower. Convenient location near airport. Friendly and responsive staff. Offered flexible check-out time and accommodated special request for bed type. Didn't have much time to explore all facilities.

Great location, near buses and metro. Friendly staff, helpful with aircon request. Nice foyer with comfortable chairs. Spacious, quiet room. Good breakfast selection. Safe in room.

The hotel was really comfortable and stylish. the beds were large and cozy, and the room was nicely decorated and very clean. the location was great, with plenty of restaurants and cafes nearby. the subway station was just a short walk away, making it easy to get around the city.

The hotel was lacking in facilities, with no swimming pool, spa, or a la carte restaurant. It also didn't offer many amenities for guests.

Great value for money. Nice location in a lovely neighborhood near the train station and within walking distance of historic sites. The basic amenities were covered, and the staff was friendly. The room we stayed in had a charming view of the rooftops and the church cupola. Breakfast served until 11 am was a highlight, with Spanish specialties to choose from.

No improvements necessary, everything was alright.

The hotel is located in a very convenient area, close to the metro station, making it easy to access various parts of the city. It is also close enough to the center, allowing for exploration of popular attractions. The rooms are clean and comfortable, offering a pleasant stay. The staff is friendly and helpful, ensuring a good level of service.

The customer service could be improved, as some staff members were unwelcoming and unprofessional.

The Hotel Puerta De Toledo offers a stylish and modern room with a clean and stylish bathroom. The location is central and near most historic sights. The excellent breakfast features fresh food and friendly staff. The receptionist Toni is extremely helpful and goes the extra mile to assist guests.

Felt very happy, nothing to complain about.

Great value for the money, clean and comfortable room with everything I needed. Excellent location in the vibrant neighborhood of La Latina, within easy walking distance to delicious restaurants, cafes, and local shops. Also a short walk to the city center. The receptionist was friendly and check-in was hassle-free.

The breakfast menu could use a bit more variety to cater to different preferences.

We had a fantastic weekend getaway at a recently renovated hotel in Madrid. The location was perfect, with easy access to the metro and attractions like the old Atletico Madrid stadium. The room was clean and comfortable, and the breakfast was delicious. The staff, for the most part, were helpful and kind. I highly recommend this hotel for a pleasant stay in Madrid.

Stayed at a nice modern hotel, great location. Comfortable room, very clean. Good breakfast! Friendly service, though reception a bit indifferent.

None 😊