As longer term business travelers, we absolutely loved the caring and helpful staff at this hotel. They went above and beyond to make our stay comfortable and even surprised us with a box of Lindt chocolates upon check-out. The interior of the hotel is unique, clean, and practical. The location is also great, with a train station nearby, making it convenient for our business needs.

Felt warm, but no complaints whatsoever.

The room was nicely renovated in an older building, very clean and comfortable. The service was good, with helpful staff and clear instructions on catching the train to the hotel. The breakfast staff were happy and attentive, making us feel at home. The location was superb, close to tourist attractions and with easy access to transportation options. The individual decor and small touches like fruit and biscuits added to the authentic feel of the hotel. The owner and family were friendly and involved, giving the hotel a sense of style. a mind-blowingly pleasant stay in a stunning location with superb facilities.

had a fantastic stay in zurich! europe was even better than before - loved the friendly staff, cozy decor, and delicious breakfast. such a convenient location too, near the lake and old city. will definitely stay here again!

No minibar or coffee/tea in room.

Our stay at the hotel in Europe was fantastic! The central location was perfect for exploring and everything was within walking distance. The staff went above and beyond to make us feel welcome and were extremely helpful, especially with accommodating my daughter's gluten-free diet. The rooms were beautifully decorated and each had its own unique design. The cleanliness was impeccable, and the hot water was always available. Breakfast was great, with friendly waiters and waitresses. We can't wait to go back!

Didn't dislike anything about the property 😊

The staff, Maurice and Sebastian at the front desk, were incredibly helpful and friendly. The hotel is in a superb location, right by the opera house, and close to public transportation. The cleanliness of the hotel was exceptional, and the facilities were top-notch. The breakfast provided was delicious and had a good variety of options. I highly recommend this hotel for its excellent service, convenient location, and great amenities.

All good.

We loved staying at this hotel! The location was perfect for exploring the city, with easy access to the lake and downtown area. We enjoyed walking along the boardwalk and taking in the beautiful sights. The staff was extremely helpful and accommodating, making sure that all our needs were met. The room was spacious, clean, and well-appointed with comfortable bedding. We also appreciated the nice touch of a box of chocolates left in our room for my birthday. Check-in and check-out were a breeze, and we were impressed by the crystal chandelier in the lobby. We will definitely be returning!

This place is highly recommended for anyone looking for a luxurious and comfortable stay.

We had a fantastic stay at this hotel. The front desk staff were the friendliest and most helpful that we have ever encountered in Europe. The location of this hotel is ideal, just a short distance from a train station and only a block from the lake. The room was lovely, and we had a quiet and peaceful stay. The hotel's decor was charming and cozy, and we especially enjoyed breakfast at the hotel's restaurant, which had a lovely atmosphere and great service. we had the best time during our stay.

No complaints.

Romantik at its finest! The rooms are incredibly comfortable, ensuring a great night's sleep. The location is perfect, with everything from the opera to great restaurants just a short walk away. highly recommended for anyone visiting!

Great location, helpful staff, comfortable beds, easy access to public transport, close to attractions.

No negatives from this place.

I had a wonderful stay at this luxurious hotel in Zurich. The location was perfect, being close to the lake, a variety of eating places, and within walking distance to the local train station. The staff here were incredibly friendly and went above and beyond to assist me throughout my stay. From recommending sightseeing activities to quickly resolving issues with my room, their professionalism was exceptional. The hotel itself was spacious and comfortable, with clean and well-maintained rooms. The beds were extremely comfortable, ensuring a restful night's sleep.

I highly recommend this hotel to all travelers.

The location was excellent, right in the tourist part of the city and just in the center of Zurich. It was really convenient for exploring the old city, which is a must-see. The hotel was also close to the transportation options, with the local train station nearby. The staff was incredibly friendly and helpful, making my experience even better. The breakfast provided was tasty and satisfying. The hotel facilities were top-notch, and the cleanliness was impeccable.

Hard to think of anything.

We had a wonderful stay in Old Town Zurich with our kids. The 2-bed family room gave us a great view from the roof-top terrace. The location next to Grossmunster cathedral was perfect, and it was an easy walk to the train station. The staff was friendly and helpful, and we appreciated the later check out time. The rooms were beautifully decorated with lovely wallpaper, and the toiletries were a nice touch. a great experience and we would definitely stay here again.

Would recommend this hotel.

The hotel was perfectly located for my Christmas getaway, with easy access to multiple restaurants, cafes, bars, and shopping. The waterfront and tram/train station were also conveniently close by. The staff was extremely helpful and welcoming, providing excellent recommendations for restaurants and places to visit. Additionally, the hotel had a beautiful decor that added to its charming ambiance.

One drawback was the lack of in-room tea and coffee facilities, which would have been nice to have. Another downside was the street noise, especially during the night, due to nearby restaurants and constant deliveries.

Fantastic location for culture, shopping, dining, and lake relaxation. Nicely decorated, clean room with a great informal atmosphere. Terrace bar downstairs adds to the experience. Unbelievable value for money compared to other options. Helpful and friendly staff.

loved the charming neighborhood, friendly staff, and reliable wifi. Europe exceeded my previous Zurich stay, making it unforgettable.

No tea/coffee making facility in room.