The staff were very friendly and helpful, always ready with a smile and happy to assist. The breakfast options were good, with a variety of choices including a tasty fry-up and a selection of cereals, yogurt, and fruits. The location was convenient, with a supermarket and train-coach station just a short 10-minute walk away. The on-site parking was a bonus, making it easy to come and go.

The room and hotel could have benefited from a renovation. Everything felt a bit old and worn, and there were creaking noises from the room, stairs, and hallways.

Warm welcome, clean and comfortable room, convenient parking, good breakfast selection, friendly staff.

No complaints.

I was pleasantly surprised by my stay at this hotel. the value for money was excellent. The prices were affordable and reasonable, especially considering the basic amenities provided. The staff were friendly and provided good service throughout my stay. The location, nestled in a quiet residential area, was perfect for both walking to the nearby beach and accessing the local station. The rooms were comfortable and had all the necessary facilities, including a large bathroom. I particularly appreciated the breakfast included in the price, although it could have offered a wider selection of fruits.

All in all, my stay was satisfactory and there were no major issues.

The hotel's location was excellent for my children and me, as it was very conveniently situated for walking to the beach. Being nestled in a quiet residential area also meant that we had a peaceful and relaxing stay. The staff provided great service and the rooms had all the normal facilities we needed, including a broken sink in the bathroom, but it didn't bother us. The price was very reasonable given the value for money, and the breakfast, although it could have included some fruit, was delicious and served promptly.

All was well; no improvements needed.

Great value for money, with a charming and quirky hotel in a peaceful residential area. The staff were friendly, helpful, and efficient, creating a welcoming atmosphere. Our room had everything we needed for a comfortable stay, and the breakfast offerings were plentiful with lots of choices.

The hotel is conveniently located not far from the town centre, making it easy to explore Bournemouth. It is also close to the train station, which is convenient for travelers. The rooms are spacious and very clean, offering a comfortable stay. The breakfast, although not perfect, is nicely cooked and fresh, with options for everyone's taste. The hotel also has leisure facilities, including a gym and pool, providing an opportunity for relaxation.

One negative aspect is that some guests mentioned the decor being dated, which could be improved to enhance the overall experience.

Staff friendly, polite, and helpful. Excellent food - 3 course meal every night, lovely breakfast buffet. Cheaper to book evening meals together with the hotel. Clean building, no cobwebs, 5* worthy. Accommodating breakfast service. Thank you for your hospitality. Good leisure center.

Nothing everything was great.

Lovely location, friendly staff, spacious room, great pool and Jacuzzi, helpful breakfast staff.

Nothing, no complaints at all.

Great location for walking to nearby parks, beach, and town center. Gym and swimming facilities were excellent for our teenager. Comfortable beds and blackout curtains made for a peaceful sleep. Lovely breakfast with vegetarian options. Staff, especially Annabelle, were kind and helpful.

Good location for o2 academy, spacious rooms, nice staff. Swimming pool and breakfast were enjoyable. Limited WiFi access in rooms.

I recently stayed at Elstead in a pleasant central location for a few nights. The hotel, although slightly dated, provided a relaxed atmosphere and friendly staff. The room was spacious and the location was ideal, with easy access to the town center and nearby beaches. Free parking was also available, which was a great convenience. This was my fourth stay at Elstead, and despite the aging appearance, the hotel still offered a comfortable and enjoyable experience. I particularly appreciated the excellent breakfast, accommodating options for my husband's dietary restrictions, and the fantastic on-site amenities such as the gym, swimming pool, and enjoyable jacuzzi. I look forward to returning in the future and want to express my gratitude to the hardworking staff at Elstead.

Strongly recommend this hotel.

Great location near train station and local amenities. Friendly and helpful staff. Enjoyed the buffet style breakfast.

Some staff members were not as friendly or professional. Noticed cobwebs in the room and dining area.

The breakfast selection was good with plenty of options to choose from. The staff were friendly and welcoming. Location-wise, it was easy to find and not too far from some great local attractions. Plus, the cozy room was perfect for a romantic escape.

The room decor was outdated and not very attractive. The bathroom was small and cramped, making it hard to move around comfortably.