We had an amazing stay at this hotel. The staff were exceptionally helpful and friendly, making us feel very welcome. The room was spacious and clean, with a lovely view. The hotel facilities, including the pool, steam room, and sauna, were luxurious and well-maintained. The location was perfect, being close to the station and right at the heart of the city, making it easy for us to explore and enjoy this city.

Nothing to be said.

I had an incredible stay at a well-positioned hotel opposite Liverpool Street Station. The modern and state-of-the-art facilities, from the Dyson hairdryers to the spacious gym and stunning pool with a view, truly impressed me. The head chef's refusal to serve a dish due to quality issues showcased their commitment to excellence. The lamb dish I had instead was the best I've ever tasted. Even though there were a few minor issues with housekeeping and the afternoon tea's savory treats, the overall experience was fantastic. The signature sweets during the afternoon tea were a delightful surprise, and the flavors were refined and delicious. With its convenient location and exceptional customer service, I highly recommend this hotel. I'll definitely be returning to this remarkable establishment.

Luxury hotel, exceptional customer service, room upgrade, special birthday treatment, stunning room.

No complaints.

We had a luxurious getaway at this hotel with exclusive amenities and excellent service. The Spa & wellness centre offered a variety of treatments including body wraps, massages and facials. The infinity pool and sauna provided a tranquil oasis with stunning views of the city. We also enjoyed the restaurant's special diet menus and private facilities.

The only minor issue was the noise from the chairs in the room; however, this did not detract from our overall enjoyable experience.

pan pacific exceeded my expectations during this exploring town. the staff were outstanding, the room was beautiful and calming, and the pool facilities were a major selling point.

Breakfast experience could improve.

Friendly staff, spacious rooms, luxurious bathrooms, quiet oasis, top tips, complimentary toiletries.

Nothing bad to say.

The complementary card and gift in the room were nice touches, and the friendly staff were helpful with local recommendations. The location near popular shopping areas and restaurants was great. The complimentary breakfast was surprisingly good.

The room was small and outdated, and the bed was uncomfortable. The noise from outside was disruptive at night.

Located in the heart of the city, this hotel offers stunning views and a convenient location. Guests can enjoy a delightful dining experience in Straits Kitchen, surrounded by beautiful plants reminiscent of most China Town dim sum restaurants. The spacious rooms are well-designed and offer all necessary amenities. The friendly and professional staff ensure excellent service, and the high cleanliness standards create a pleasant atmosphere. Facilities include a well-equipped gym and a relaxing swimming pool with a view. Guests can also enjoy the cozy drawing room. The breakfast buffet offers a decent spread of delicious food.

Friendly staff, luxurious room with elegant bathroom, excellent room service, perfect pool facilities, and peaceful location. Can't wait to return.

Located in the heart of the city, this hotel offers easy access to Chinatown's dim sum restaurants, where we indulged in delicious bites. The Straits restaurant impressed us with its outstanding service and amazing food, while the beautifully designed rooms provided spaciousness and stunning views. The attention to detail was evident in the spotless housekeeping and the thoughtful gifts, like a toy for the children. The breakfast buffet catered to all tastes, and the swimming pool offered a relaxing retreat with its breathtaking view of the plaza.

It would have been even better if there were real milk provided in the rooms for tea and coffee.

Clean, modern, amazing facilities, well-equipped rooms, attentive and efficient staff, easy check-in.

Nothing, it is perfect.

The staff at the front desk were friendly and welcoming, going above and beyond to make us feel special. The room we were upgraded to had a stunning view of the city, making our celebration even more memorable. The dinner at Straits Kitchen was absolutely delicious, and the in-room breakfast provided by the concierge staff was a perfect way to end our stay. The cleanliness of the room was impeccable, and the turndown service in the evening was a lovely touch. The hotel's location in the heart of the city was convenient and allowed us to explore easily. we were impressed by the excellent service and attention to detail.

Nothing that we didn't like.

I recently stayed at the Pan Pacific hotel for my wedding anniversary and it was truly outstanding. The staff went above and beyond to make our celebration special, and their welcoming and friendly attitude made us feel right at home. The hotel itself exudes luxury and offers a serene and relaxing atmosphere in the bustling city of London. Our room was beautifully designed, the bathroom was elegant and pristine, and the room service was excellent. The highlight for us was the pool, which stayed open until 10:00pm. We loved being able to explore during the day and then unwind in the pool in the evening. The changing rooms even had saunas and steam rooms, adding to the overall experience. The attention to detail throughout the hotel, with its Singaporean influence, created a soulful ambiance that set it apart from others. I highly recommend the Pan Pacific Hotel for anyone looking for a luxurious, peaceful, and thoughtful stay in London.

Nothing that I didn't like.