Although the breakfast was lacking, the cleanliness and comfort of the rooms exceeded expectations for the price. The hotel's location in the west end of Cherokee is convenient for future visits. Some staff were friendly, but others were distant.

The staff's sweet attitude towards my old parents made my first stay memorable. The place suits me perfectly with Wi-Fi, on-site car park, fitness center, and a seasonal outdoor pool. I keep coming back for business trips because it has everything I need.

The decoration of the hotel was charming and cozy, with beautiful mountain-themed accents that made me feel right at home. The general areas were well-maintained and easily accessible for senior people like myself, with conveniently located seating areas and clear signage throughout the hotel. The children of the staff were very attentive and helpful, making sure that I had everything I needed to make my stay comfortable.

More senior-friendly activities for a better vacation.

Rooms were clean and comfortable, perfect for a relaxing stay. The staff was friendly and helpful, making the experience even better. The hotel's location was convenient, close to all the attractions and activities in the area, making it easy to explore the city.

There were a few downsides to our stay. The microwave was placed too high for wheelchair users, making it difficult to use.

We stayed at Bay Mountain Inn for a weekend getaway and thoroughly enjoyed our time there. The highlight of our stay was waking up to the sight of elk grazing just outside our window. The rooms were also comfortable and impeccably clean. The staff members were friendly and accommodating, always ready to assist us. We appreciated the convenience of being able to park our motorcycle near the front door. a fantastic experience!

Can't recommend highly enough this hotel.

My friends and I had a blast at the nearby casino thanks to the shuttle service at the hotel. The room was super spacious and clean, and the staff were helpful overall. Plus, the pool area was a great spot to hang out and relax after a night of partying!

More evening entertainment options at the hotel would have made our stay even more fun.

The room was clean, well-maintained, and affordable. The bed was comfortable and the bathroom was spacious. I especially liked the inside entrance. I would recommend staying at this hotel.

I recently stayed at the Bay Mountain Inn and had an amazing experience. The hotel was incredibly clean and well maintained, and the staff were friendly and helpful throughout my stay. They even had a coffee bar, which was a nice touch. The pool area was also great, providing a relaxing and enjoyable space to unwind. Additionally, the hotel's location near a beautiful park made it convenient for me to explore the area and its surroundings. The easy access to the main roads in and out of town was a definite plus. Not to mention, the affordable rates made it even more appealing. Lastly, the breakfast area, although small, was well stocked and clean, offering a variety of options for a continental breakfast. I had a wonderful and safe stay at the Bay Mountain Inn and would definitely choose to stay here again.

I would be happy to recommend this hotel.

This hotel in the mountains offers great value for money. The rooms are well-appointed and clean, with soft sheets for a comfortable stay. The staff is extremely polite and helpful, always willing to answer any questions you may have. The location is perfect, at the foothills of the Smokies, with various attractions nearby.

No cooked items included in the breakfast.

This hotel is conveniently located near local shops and close to the main attractions. It is in a good location close to activities but out of busy area. The rooms are clean and comfortable with modern bathrooms. Guests can enjoy a good continental breakfast with fresh fruits and pastries. The lobby is neat and modern, and the landscape is well kept.

Some issues might occur with the quality of service provided by the staff at times.

We had a wonderful stay at this hotel! The staff greeted us warmly upon arrival and made sure we had everything we needed. The rooms were impeccably clean and comfortable, with all the amenities we could ask for. We were pleasantly surprised to find a delicious breakfast spread, which was constantly replenished and kept clean. The location of this place was perfect for exploring the beautiful mountains nearby, and we were thrilled to discover great dining options just down the street. we had a fantastic experience and would definitely recommend this hotel to our family and friends.

This hotel is an excellent choice for families!

The room was clean, spacious, and comfortable with fluffy pillows. It was also quiet, perfect for a budget traveler. The staff was friendly and helpful, offering local information and allowing late check-in. The location was convenient, close to the casino and downtown shops, making it easy to explore.

Felt great, no reason to complain.

The Bay Mountain Inn exceeded my expectations with its well-appointed rooms, complete with a cozy living area and a comfortable bed that ensured a restful stay. The in-room amenities, including a microwave and refrigerator, were a convenient touch, allowing for a home-like experience during my visit. The complimentary breakfast was a delightful highlight, offering a taste of southern hospitality with a variety of delicious options to start the day.

The only minor drawback was the distance from the Asheville Regional airport, which was around 95 km away. While this didn't impact my stay significantly, it's something to consider for travelers relying on air transportation.

As a wheelchair user, I found the bathroom at Baymont to be the best ever in my travels. The angled cut wall and extra large door made accessing everything a breeze. The room itself was spacious and well-appointed. The staff was accommodating and the location was close to the entry of Great Smoky Mountain National Park. I highly recommend this hotel for anyone, especially those with accessibility needs.

Couldn't recommend this hotel more.

I loved the location of this hotel, as it was situated at the foothills of Smokies and close to various attractions. The rooms were clean and cozy with soft sheets, and mine had a beautiful view. The staff was welcoming and helpful, and the breakfast spread was good, even though there were no "cooked" items. From the given reviews, it was clear that the staff at this hotel is very accommodating and caring towards their guests.

Everything was ok.