During our stay, we enjoyed the location because it was close to shopping and had a calming fountain. We were grateful that it was away from the busy Boardwalk. Our room was excellent with a clean bathroom, comfortable bed, and daily housekeeping. We loved the complimentary breakfast every morning with fresh produce and hot coffee. The facilities, such as the gym and pool, were well-maintained and available to use for free.

Clean rooms, comfy beds, and good breakfast. Reasonable rates. Excellent staff, beautiful and quiet room. Spacious rooms for families. Helpful and friendly staff. Convenient location near stores and highway.

I had a fantastic stay at this hotel. The location was ideal, with both Santa Cruz and Monterey being easily accessible. I loved exploring the beautiful beaches, visiting the Santa Cruz Boardwalk, kayaking in Moss Landing, and exploring the Aquarium. The hotel itself was clean and quiet, providing a peaceful retreat after a day of adventures. The room was spacious and perfect for my family of six, with comfortable beds and a TV in each room. The free parking was convenient and there were no issues finding a spot. The staff, particularly Eric and Chris, were incredibly kind and helpful. Eric went above and beyond to assist me when I got stuck in a parking space late at night, while Chris even helped me with my bags without hesitation. The breakfast provided was decent and served hot. The lobby staff was friendly and always ready to assist. Additionally, the water pressure in the shower was great and the water was always hot. I had a wonderful experience and would definitely stay here again.

Nothing to dislike.

Clean and modern room, convenient parking right outside. Friendly and helpful staff provided a tasty breakfast with good options. Easy access to nearby attractions and highways. Comfortable bed made for a peaceful sleep.

We had a fantastic stay during Christmas at this hotel! The rooms were comfortable and modern, and the hotel was very clean. The breakfast was delicious, with a variety of hot items like eggs, sausage, and biscuits and gravy. The staff was friendly and helpful, making our stay even more enjoyable. The hotel's location was also a plus, as it was close to many attractions like lakes, rivers, and beaches.

While the overall experience was great, there were a couple of downsides. The price was a bit high, but understandable for a coastal tourist area.

The location was convenient and the service was great. we had a pleasant stay at this Holiday Inn Express.

The staff was incredibly friendly and helpful. The breakfast to-go bags were a great substitute, with options like bagels, cream cheese, Jimmy Dean breakfast sandwiches, milk, and yogurt. The bed was very comfortable and the hotel itself was quiet. Easy highway access and close to stores for convenience.

Felt like being at home, nothing was too much trouble.

I recently stayed at this hotel and had a fantastic experience. the location is excellent. It's conveniently close to a shopping center and some great stores for all your needs. Additionally, it's just a short drive to popular tourist spots like Carmel and Monterey. Secondly, the staff were friendly and attentive, ensuring that my stay was comfortable and enjoyable. Lastly, the rooms were well-appointed with a pull-out couch and a small kitchen, perfect for those needing extra bedding or who prefer to prepare their own meals. this hotel offers great value for money with breakfast included.

No improvements needed, everything was great!

The breakfast was outstanding - great variety and cleanliness. Attentive and helpful staff. Comfy beds. Reasonable rates. Convenient early breakfast time for early events.

Can honestly say there wasn't anything not to like.

The staff, beautiful room, convenient parking, excellent breakfast, comfortable beds.

It was all superb.

Clean rooms. Friendly staff. Convenient location for southward trip on highway one. High capacity and fast self laundry facilities for washing clothes. Comfortable room with modern touch. Accessible by stairs and elevator. Easy parking. Delicious breakfast. Close to many attractions such as lakes, rivers, mountains, trails, beaches. Great location for exploring Santa Cruz & Monterey. Loved the beaches, Santa Cruz Boardwalk, kayaking in Moss Landing & the Aquarium. Eric and Chris, two kind and helpful staff members. Eric rescued guest from a parking issue and Chris assisted with luggage.

I had a delightful stay at Holiday Inn Express. The front desk worker was friendly and knowledgeable, making it easy for me to switch my payment to a different card. The room was comfortable and had soft pillows and plenty of extra bedding and towels. The breakfast was great, and I was happy with my overall experience.

Despite a couple of drawbacks, such as the high price and the inconvenience of the ice maker's location, the property felt recently updated, fresh, and clean. I also appreciated that my room, which was directly across from the elevator, was quiet and free from outside noise.

This hotel is excellent value for money, with reasonable prices and attention to detail. The staff provides great service and basic amenities are all available. The rooms are spacious and include a comfortable sofa bed, perfect for families. Plus, breakfast is included, which is a great way to start the day.

This hotel was great and I had a nice stay.

We had a fantastic stay at the hotel. The staff was amazing, very friendly and helpful. The breakfast options were great, with a choice of bagels, cream cheese, Jimmy Dean breakfast sandwiches, milk, and yogurt. The cleanliness of the hotel was top-notch and the bed was very comfortable. The location was convenient as it was close to Santa Cruz and Monterey, perfect for exploring this part of California.

Nothing to complain about at all.

As a solo traveler, I loved the warm and inviting atmosphere at the hotel. The staff, especially Rosa, made me feel right at home. The property felt fresh and updated, and my room was quiet and comfortable. I also appreciated the early breakfast options, perfect for my early morning activities.

Felt extremely welcome, no complaints at all.