The hotel is located in a nice quiet area that is not too far from the historic downtown walking mall. Some guests have been pleased with the clean room and excellent breakfast selections. the hotel has a hot tub available for use.

Some guests have reported rude staff and poor maintenance, with broken machines and dirty facilities.

Clean hotel, friendly staff, nice outdoor area, accurate online pictures, delicious breakfast.

Friendly staff. Comfortable room. Reasonable price. Jacuzzi. Hot breakfast. Close to hospital. Indoor pool. To-go breakfast bag.

Can honestly say there wasn't anything not to like.

The motel was conveniently located and the room was exceptionally clean. The beds were incredibly comfortable and the bathroom was spotless. The shower had perfect water pressure and height. I loved that they provided all natural Dr. Watkins shampoo, conditioner, and shower gel. The Keurig machine with complimentary pods was a nice touch, and having a sink with a small refrigerator/freezer was very convenient. I was pleasantly surprised to find an extra pillow and blanket in the closet, along with an ironing board. The best part was the delicious breakfast that was included with the stay, which saved us a lot of money. I will definitely be staying here again.

I recently had the pleasure of staying at this hotel and I couldn't have been more pleased. the location was perfect - right off the highway exit and in a nice quiet area. It made it easy for me to explore the city and conveniently access everything I needed. Secondly, the staff at this hotel were exceptional. They were attentive, friendly, and went above and beyond to ensure my stay was comfortable. Lastly, the rooms were spacious and well-maintained, equipped with two queen-size beds that were incredibly comfortable. this hotel offered great value for money and I highly recommend it.

All was excellent, nothing to improve!

Close to hospital. Clean room with jacuzzi and indoor pool. Friendly staff. Excellent hot breakfast with options for diabetics. Convenient location near fast food and gas station.

Great location close to restaurants and gas stations. the staff was friendly and helpful.

The room had a strong smoke odor and the pillows were uncomfortable.

The beds were incredibly comfortable, providing a great night's sleep. The shower had good water pressure and the bathroom was spotless. Plus, the breakfast selection was great and the staff were friendly and accommodating. I would recommend Holiday Inn Express.

The staff, room cleanliness, jacuzzi, proximity to hospital, hot breakfast with diabetic options, to-go bags.

All good.

We had a great stay at this hotel. The staff was friendly and helpful, and the location was easily visible from the highway. The hotel itself was clean and comfortable, with all the necessary facilities. We loved the jacuzzi in our room, and it was convenient to have fast food restaurants and a gas station within walking distance. The hotel is also close to the historic downtown area, which has beautiful architecture and a variety of great restaurants. Moreover, the hot breakfast was fantastic, offering selections beyond just carbs. The staff even provided to-go bags for those in a rush. We can't say enough about how wonderful this hotel and its staff were. We will definitely stay here again!

Nothing, no complaints at all.

I had a great stay at the Holiday Inn Express in Winchester. The room was clean and comfortable, and I got excellent value for my money. The location was convenient, especially being close to the Winchester Hospital. The staff was friendly and helpful, especially Trish and Marin who went above and beyond to assist my family in a time of need.

The breakfast could be improved with better tasting eggs, bacon, and sausage.

The staff at the hotel were incredibly friendly and accommodating. The room was clean and comfortable, and we enjoyed the jacuzzi. The location was convenient, being close to fast food and a gas station. We particularly appreciated the close proximity to Winchester hospital, as our son had surgery there and it was less than a 10-minute drive. The hot breakfast was impressive, with options like real bacon and selections for diabetics. The indoor pool was also a nice bonus.

The staff at the front desk were so friendly and funny, it felt like visiting family. Nothing was too much trouble for them.

This hotel offers great value for money considering its location in a nice quiet area yet close to the highway exit. The staff were friendly and provided excellent service throughout our stay. The rooms with 2 queen size beds were comfortable and clean, ensuring a good night's sleep. The basic amenities provided met our needs perfectly.

All was satisfactory, no major issues spotted during our stay.

Great architecture, fantastic restaurants, comfortable and clean hotel, friendly staff, good sleep.

Nothing bad to say.

I loved the friendly staff who greeted me warmly upon arrival. The hotel facilities, including the clean and well-maintained pool and hot tub, were impressive. The complimentary toiletries at the front desk were a lifesaver when I forgot my toothbrush and toothpaste. The breakfast had a wide variety of options, and the nozzles on the shampoo and conditioner were a thoughtful environmental touch. The hotel's location was easily accessible from the highway, making it convenient for my visit to this city for the Holly Jolly celebration and Winter Wonderland walking light display.

Nothing all good.