The room was clean and comfortable. the staff was friendly and helpful, providing recommendations for local delivery. the breakfast had plentiful options and the staff greeted guests with a friendly good morning.

The pool was too cold and the breakfast area was messy, with food not being filled and utensils and napkins not readily available. the hotel staff seemed unconcerned about the issues and cited a no-show as an excuse.

Spacious, clean suite. Friendly staff and welcoming check-in experience. Convenient breakfast options available. Helpful with late check-in and extending stay due to car trouble. Will consider staying again in the future.

I had a whirlwind college tour in the Rochester area, visiting 3 colleges in 3 days in 3 cities. This hotel's location was perfect, right next to 390. The staff were extremely welcoming and treated my dog nicely. The breakfast provided was excellent, and the room was comfortable and clean. Front desk agent was awesome and very personable.

Nothing, all excellent.

I had a wonderful stay at Residence Inn and would highly recommend it. The hotel is clean and well-maintained, with a spacious lobby and lounge area. The guest rooms are comfortable and equipped with all the necessary amenities. The kitchen in the room was a great plus, with a full-size refrigerator and freezer, range, and microwave. The fitness center was clean and modern, and the pool looked inviting. The location of the hotel is also convenient, with quick access to the interstate. The free breakfast buffet was a nice touch, although it ended a bit early. I had a pleasant experience at Residence Inn and would definitely stay here again.

The hotel had great value for money with spacious rooms and a full kitchen. The staff were friendly and accommodating, providing excellent service. The location was convenient, with easy access to Interstate 390 and nearby shops and restaurants.

All was satisfactory, no improvements needed.

The staff at this hotel were extremely friendly and helpful, going above and beyond to ensure our stay was enjoyable. the location was convenient, with easy access to main roads and nearby attractions. Additionally, the hotel offered a pleasant atmosphere and a spacious lobby that was well-maintained.

The soundproofing in the first-floor rooms was subpar, as we could clearly hear footsteps from the rooms above. This was quite disruptive and made it difficult to get a good night's sleep.

The rooms were clean and modern, and the staff was extremely friendly and accommodating. The large indoor pool area and the patio with a gas fire pit were great for relaxing. I would highly recommend this hotel.

When staying in the Rochester NY area, this hotel is a great choice. It's conveniently located near I-90, making it easy to travel to the suburbs. The rooms are clean and spacious, with all amenities in working order. The staff is friendly and welcoming, providing recommendations and assistance when needed. The breakfast is plentiful with a variety of options to choose from. a comfortable and enjoyable stay.

Some guests mentioned that the walls in the rooms may be a bit thin.

This hotel was the perfect getaway! Impeccably clean, accommodating staff, peaceful and quiet, comfortable suite, excellent breakfast.

Couldn't find any faults at all.

What an amazing find! This hotel is perfect for a family road trip - it's a great value for money with well-maintained rooms, clean towels, and basic amenities. We stayed in a suite with a kitchenette and an oven, plus a fireplace, which made the stay feel homey. The hotel was located near I-90, which was perfect for our whirlwind college tour. Also,free breakfast was included.

No negative aspect could be found at this hotel.

Friendly staff, great location near highway, decent breakfast options, comfortable room, functioning air conditioning and wifi.

Spacious and well-equipped suite. Helpful and friendly staff. Breakfast and evening food. Outdoor sitting with fireplace. Clean laundry facility.

We had a fantastic stay at Residence Inn. The front desk attendants were so friendly and helpful, going above and beyond to resolve any issues we had with our room. The newly decorated lobby and spacious suite were impressive. The happy hour drinks and breakfast exceeded our expectations. we highly recommend this hotel for its warm atmosphere and excellent service.

This hotel offers great value for money. The prices are reasonable, especially considering the amenities provided. The attention to detail is evident throughout the hotel, from the fully stocked and clean rooms to the friendly and helpful staff. The location near I-90 is convenient for travelers. The basic amenities such as the pool and gym were clean and sufficient for a comfortable stay. The rooms at the end of the hall were spacious, clean, and offered a quiet atmosphere. The breakfast in the morning provided a variety of options and was quick and easy to access.

No negative aspects were mentioned in the reviews.

The staff was helpful and friendly. The suite had all necessary amenities. All areas were clean and well maintained. It provided a relaxing experience.