Homewood Suites By Hilton Southwind - Hacks Cross, Memphis (TN) - Deals & Reviews

I really enjoyed the spacious room with a full kitchen, which was perfect for my needs. The front desk staff was super helpful, making check-in and check-out a breeze. Plus, the hotel's location was great. it was only about a 25-minute drive from the heart of the city and close to casinos and entertainment spots that I loved visiting.

There was some noise from parties during my stay which was a bit distracting.

The breakfast was fantastic with a variety of fresh choices. The King Studio Suite was spacious and included a full kitchen, perfect for family needs. The pool and basketball court offered great recreational options for the kids. The staff quickly resolved an issue with a missing light bulb in our room. Overall, it was a solid experience.

My first room was like a scene from a horror movie with a mildew odor that didn’t get the memo to leave! Who knew dirty floors were the new trend?

it was disappointing to find the cleanliness lacking. I had some great moments with my family at the complimentary breakfast, and the staff were really friendly. Still, it was hard to overlook the ants in the room and the outdated decor.

The staff made us feel welcomed, especially at breakfast where the selection was fresh and varied. The pool and basketball court were perfect for family fun. However, attention to room details could be improved—we noticed an issue with the light bulb upon arrival that was quickly resolved. Overall, a solid stay with some room for enhancements.

well-maintained pool, numerous grills by the pool, full-size refrigerator and kitchen amenities in rooms

Rooms could use a thorough cleaning, outdated furnishings with peeling materials!!! , management should be more responsive to guest complaints about maintenance and cleanliness issues!!! , safety concerns around the property need to be addressed more effectively!!!

During our trip to Memphis to drop off our son for college, we appreciated the convenience of breakfast options provided at the hotel. The breakfast attendant made our mornings brighter, and we enjoyed the range of choices available. However, we had some issues with cleanliness in the room, including dirty sheets and old socks found on the pullout couch upon arrival. Though there were hiccups, the location near shopping centers was a plus.

The staff were incredibly welcoming and helpful, especially at breakfast. My room's air vent was silent, making it feel stuffy during my stay.

the breakfast selection was fantastic with many fresh choices! the bathroom had no sound barrier for shower, making it slippery.

The King Studio Suite was spacious and clean, which I really appreciated. I loved the kitchen setup with a full-sized fridge and the pull-out sofa was a nice touch for extra space. The room was quiet, perfect for a good night's sleep. However, the closet design was a bit awkward and made accessing items at the back tricky. Plus, some parts of the property show signs of wear.

It was just a well-suited match for a short visit in Memphis with excellent value for money. The staff handled our early check-in request smoothly, which saved us time for exploring the city. Make sure to double-check your room for cleanliness before settling in.

we enjoyed our stay at homewood suites. the location was convenient, and breakfast was delightful. the lady serving breakfast was exceptionally friendly and made us feel welcome. plus, the hotel had plenty of options for recreation and relaxation, which we loved.

100% recommend