Perfect Spot for Exploring Downtown Atlanta's Top Attractions

I had an incredible experience staying in the heart of Atlanta where everything is just a short walk away, including the World of Coca-Cola, the Georgia Aquarium, and Centennial Olympic Park, making it easy to stroll around and soak in the vibrant atmosphere of the city, while the hotel's amenities like the rooftop restaurant added to my enjoyable stay with stunning views and lively vibes; however, the room temperature could have been cooler for my preference.

The staff went above and beyond to make my husband's birthday special with sweet surprises like a lovely cake and personalized touches. Our room was clean, comfortable, and had the best view from the balcony - totally Instagram-worthy! Plus, the location was perfect for exploring and easy access to top attractions.

Would be happy to recommend! 🥰🎉

Fantastic location near State Farm Arena, but slow elevators were a minor hassle.

the room we were allocated was not ready by 4 pm, which was quite inconvenient as we had an event to attend. the unexpected intrusion by a staff member the next morning was unsettling and made us feel rushed to vacate the room. These instances definitely marred our initial impressions of the hotel. on a more positive note, the location of the Omni Atlanta was excellent, offering easy access to various attractions such as Centennial Park, the Coke museum, and the aquarium. The Top Draft hotel bar provided a great atmosphere for socializing, and the valet service was efficient. The freshly cleaned and comfortable room with complimentary toiletries and coffee facilities was a welcome sight after our long journey. Despite the positives, there were areas that could use some improvement. The breakfast options at the coffee bar were overpriced and lacked clarity from the staff. The lack of communication between different departments regarding payments and reservations was a recurring issue, leading to confusion and inconvenience during check-in and check-out. we were disappointed by the lack of adequate amenities with mobility issues, such as accessible ramps and clear directions to on-site facilities. The thin walls and windows allowed for significant noise penetration, disrupting our sleep quality. The limited number of functional elevators and the absence of clear guidance to guest amenities added to the overall frustration we experienced during our stay. while the Omni Atlanta had its highlights in terms of location and room comfort, there were significant areas that require improvement in terms of communication, accessibility, noise insulation, and guest services. We hope these issues are addressed at the hotel.

Thank you, Ms. Shelly, the concierge! Your thoughtful touches for my husband's birthday were outstanding. The chocolate cake, strawberries, and handwritten card made our celebration special. The staff was generally kind and helpful. Our room was clean, with a spectacular city view. The location is prime, walkable to attractions. the valet experience was chaotic. I encountered traffic and confusion that marred convenience. Disappointing was the lost glasses situation; it showcased a lapse in communication. free Wi-Fi should be standard for the price. A little attention to these areas would elevate the experience significantly. With improvements, this hotel could be a top choice on my list for future visits.

Check-in was quick and easy, plus I got drink vouchers. The pool was disappointing; it barely had any water.

Great location and friendly staff, but poor room service and no microwaves.

incredible birthday experience thanks to the outstanding staff, especially dj and ms. shelly, at omni cnn hotel in atlanta

amazing service and breathtaking views!

Enjoyed the incredible predator exhibits at the Georgia Aquarium and the sweet tea fried chicken at New South Kitchen. The close proximity to Mercedes-Benz Stadium allowed me to easily walk to events.

So fun waiting 30 minutes for the elevator every time! .

Friendly staff, friendly atmosphere with excellent service during our stay and a great location just a short walk from major attractions.

Everything was perfect.

would have extended the stay

Great location near attractions, parks, and eateries. Staff was super friendly and caring. The room was clean, comfy, and quiet with a nice view. Tons of amenities like a fridge and flat-screen TV. Also enjoyed the hot tub on the roof. Valet service was top-notch, even stopped traffic for us!

Perfect location for us party animals - walking distance to State Farm Arena and a ton of cool spots like World of Coca-Cola and the College Football Hall of Fame. The vibe at City Winery was next level, with live music and wine everywhere!

Needed a more happening nightlife scene at the hotel for us young night owls! .

The staff here were genuinely kind and eager to help. The valet service was quick and respectful, making it easy to park and get around.

It wasn’t exactly cheap, but the value is still reasonable.

The main entrance was locked, and we felt trapped outside. It took forever for someone to let us in—so unsafe and poorly managed. Just a frustrating experience all around.

DJ at the concierge desk made my 50th birthday unforgettable with his genuine care and exceptional service. The room was clean, and the balcony view was stunning. Yanna at the front desk was a delight during a credit card hiccup. the valet experience fell short, with poor staff availability. The hotel felt dated, and the coffee options were underwhelming for a high-end place. the rooftop celebration and thoughtful birthday surprises made it all worth it. I hope they can address the issues, as the staff’s warmth was a bright spot amidst the challenges.