The location of the hotel was great, conveniently located near key attractions. the room was clean and comfortable, ensuring a pleasant stay. the amenities provided, such as the microwave and refrigerator, were convenient and added to the overall positive experience.

The thin walls in the hotel resulted in noise disturbances, making it difficult to sleep due to conversations from neighboring rooms. the heater/ac unit was noisy and disruptive, affecting the quality of our rest.

I had a pleasant stay at Surestay Hotel By Best Western in Ellensburg. The room was clean and comfortable, with a modern TV system and strong wifi connectivity. The pool and spa area were well-maintained and provided a relaxing experience. The housekeeping staff was attentive and made sure my room was fresh every day. I recommend this hotel for a comfortable and enjoyable stay.

I recently stayed at Surestay Hotel in Ellensburg for 2 nights and had a great experience. The room was comfortable and the temperature control was easy to use. Unlike other more expensive hotels, the system was not noisy. The front desk staff was well-trained and the check-in process was smooth. The room was clean and the bed was comfortable. The TV system was modern and had a strong wifi connection. There were plenty of plugs for electronics and a nice desk area. The pool and spa area were clean and towels were provided. The housekeeping staff was efficient and even checked in to see if I needed anything. The genuine and friendly attitude of the employees made me feel welcome. I will definitely choose Surestay Hotel as my go-to place when I visit again.

I highly recommend this hotel.

As young holiday goers, we loved the friendly and helpful staff who made our stay enjoyable. The comfortable bed and easy-to-regulate temperature were also a plus.

Felt more than at home, no complaints.

The location was great for my business trip, with easy access to the highway and plenty of restaurants within walking distance.

I did have a couple of minor issues during my stay. There were a few insects in the room, but nothing too bothersome.

We had a great stay at this hotel. It was clean, cozy, and close to everything. The hotel facilities were impressive, especially the pool and spa. The breakfast had a good selection, and the staff were friendly.

No negatives from this place.

The rooms were clean and well-maintained, which was a pleasant surprise for an older property. the bed was comfortable and provided a good night's sleep. the pool area had a spa, offering a relaxing experience after a long day.

It would have been nice to have options like cream cheese and whole grain bagels or string cheese. the lack of non-sugar cereal was also a drawback.

My stay at Surestay Hotel was great. The staff were super helpful and accommodating. They made sure that all my needs as a disabled guest were met without any trouble.

I felt very well looked after, with nothing being too much trouble.

The value for money was fantastic, with a well-priced room and a comfortable bed. The location was convenient, close to a gas station and the interstate. The staff was friendly and helpful, except for one minor issue with the check-in staff.

The hotel breakfast menu could use some improvement, perhaps offering more variety or healthier options.

The value for money at this hotel was amazing. The room was comfortable and clean, and the staff were friendly and helpful.

The food for breakfast could have been improved with a wider selection.

The room was clean and comfortable, and the bed provided a good night's sleep. I appreciated the extra outlets in the lamps for charging my devices. The location near the highway was convenient, yet the room was quiet at night. The small bottle of hand sanitizer provided was a nice touch. I would recommend this hotel.

For the price we paid, we got great value and a clean room. The staff was friendly, check-in was easy, and the pool was fantastic on a hot day.

The breakfast menu could use some improvement, but overall, it was a satisfactory stay.

The hotel is conveniently located near the interstate, making it easily accessible. Despite being near the train tracks, the rooms are generally quiet. The rooms are clean and tidy, with comfortable beds and nice bathrooms. The TV system offers a variety of channels and the WiFi is strong throughout the property. The pool and spa have been recently renovated and are clean and refreshing.

The breakfast room and buffet could use improvement, as it appeared messy and unappetizing.

As friends who like to go out at night, we really enjoyed the updated facilities and amenities at Surestay Hotel. The fresh paint job, new carpet, and absence of cracks in the walls were impressive. The TV system with on-screen guide and strong WiFi throughout the property were a bonus. The pool and spa area, with a clean deck and plenty of towels, provided a refreshing place to relax. The value for the price was excellent.

Felt very welcomed, no complaints whatsoever.

The hotel was impressively clean and well-maintained. The room I stayed in was spotless and had recently been updated. The climate control system was outstanding, keeping the room cool and comfortable even in hot weather. The TV had a great selection of channels and an on-screen guide. The pool and spa were top-notch, with lots of windows creating a nice atmosphere. The staff was friendly and accommodating, even noting and thanking me for reporting a slow-draining sink. The location right off the freeway was convenient, and the hotel offered a simple breakfast.

Not obvious to find.