Friendly staff, secure property, immaculate rooms, convenient location near attractions, quick access to baseball game.

Excellent location, friendly staff, prompt room service, comfortable bed, beautiful bar, welcoming valet team, extensive food choices, provided fan on request.

Nothing, all great.

The hotel staff was incredibly friendly and helpful throughout our stay. They always had smiles on their faces and went above and beyond to make sure we were comfortable. The room was spotless and well-maintained, and the property overall felt safe and secure. One of the best aspects was the hotel's central location, with so many attractions within walking distance. It made exploring the city so convenient!

The noise from the lobby and hotel bar at night was a bit bothersome. We were on the fourth floor, and the sound traveled up to our room, affecting our sleep.

Great location for sports events, clean and properly maintained establishment, spacious rooms, peaceful and quiet area, approachable and courteous staff who gave helpful recommendations, and extra security measures provided by the hotel.

The hotel is conveniently located near a popular sports venue, making it a great pick for sports enthusiasts. The room is spacious, clean, and well-appointed. The staff is professional and attentive, and several go above and beyond to ensure a pleasant stay.

One encounter with a dismissive and unhelpful manager left a sour taste in the guest's mouth.

Despite arriving early, the staff at Westin Houston Downtown was incredibly accommodating and allowed us to check in early. Rafael at the front entrance was friendly and gave excellent restaurant recommendations. The bartender Christie at the hotel bar was pleasant and provided great company. Our room was spacious and comfortable, and the entire staff was friendly and helpful.

This hotel is a great value for those attending events in the area, with its convenient location right next to the ballpark, near the Convention Center, and just a short walk to attractions in Houston. The rooms are comfortable and have standard amenities. Plus, the free wifi and breakfast included make it even more appealing.

All in all, this hotel was a good stay with no significant issues.

Great location near Astros game. Clean and well-maintained. Easy check-in process with app. Nice staff. Pretty view, aside from nearby construction. Comfortable bed and extensive bar options. Welcoming valet team. Front desk provided excellent dinner recommendations. Early fan request accommodated.

The staff was friendly and welcoming upon arrival, and we appreciated the complimentary champagne and chocolates in our room. The location was perfect for our romantic escape, with plenty of nearby restaurants and attractions. Plus, the heated pool was a great feature for relaxing after a long day out exploring the city.

We had issues with our reservation as we requested a king-sized bed but were given a room with two double beds. This happened before during our previous stay at this hotel, making us question the reliability of their reservation system.

Exceptional staff, comfortable bed, great location for baseball fans, delicious food, pleasant experience.

Nothing all good.

I recently had the pleasure of staying at this luxurious 4-star hotel in downtown Houston, and it exceeded all of my expectations. The location of this place is absolutely fantastic - it is conveniently situated near Minute Maid Park, within walking distance of numerous downtown restaurants, and just across the street from the concert venue. Being able to explore all that Houston has to offer without worrying about transportation was a huge plus for me.

In conclusion, I wholeheartedly recommend this hotel to anyone visiting Houston. With its prime location, excellent service, and a wide range of amenities including a fitness center, jacuzzi, and restaurant, this venue truly offers enhanced comfort and quality services. Whether you are visiting for business or pleasure, you can't go wrong with choosing this hotel for your stay.

The staff at this hotel were outstanding! They were friendly, professional, and always ready to help. The property felt safe and secure, and the room was immaculate. I loved how clean and well-maintained everything was. The location of the hotel was perfect. There were so many attractions within walking distance, making it easy to explore the city. It was also a great place to stay if you wanted to catch a game, as the hotel had a great ambiance before and after the game.

The noise from the lobby and hotel bar could be bothersome, especially if you're staying on a lower floor. The sound seemed to carry up to the room, which affected my sleep.

Friendly staff, beautiful and clean rooms, convenient location near great restaurants and attractions.

Felt privileged, no complaints whatsoever.

The corner room was nice and beds were comfy. Alix, the front desk assistant, kindly upgraded our room for free. Valet team and restaurant staff were attentive. The valet and room service servers were excellent. The food was delicious and well presented.

Great location, right across from the baseball stadium. The room was clean and comfortable, with fluffy towels and a comfortable bed. The hotel staff was friendly and check-in was smooth.

The service at the bar was lacking, as no one checked on us or offered us drinks. When we ordered outside food, we were told it wasn't allowed in the bar, even though no one had taken our order for the two hours we were there. Additionally, we weren't provided a detailed breakdown of room charges at check-out.