We had a fantastic stay at this hotel. The staff at the front desk was absolutely wonderful, providing exceptional service and going above and beyond to assist us during our stay. The personalized welcome on the television was a nice touch, similar to what we receive at our timeshare. The breakfast buffet was good, with a variety of food choices available, including eggs and sausage. The room exceeded our expectations, with a large size and a complete kitchen for an extended stay. The bed was very comfortable, and the AC worked well for a great night's sleep.

Nothing, all great.

Friendly front desk, practicing Spanish with our son. Convenient wrapping station for presents. Well-lit parking lot for dog walks. Great amenities and delicious breakfast in-room.

I always choose this hotel whenever I pass through the area because of its convenient location just off I77. The staff here is amazing, starting with Marina who checked us in with a warm smile and made us feel like old friends. The breakfast on the brand new patio was a pleasant surprise, with a continental spread and a few hot items. And let's not forget the value for money - the rooms with 2 queen beds and full kitchen are perfect for families like ours.

No major issues, everything was up to par.

Great staff and accommodations, waived pet fee, accommodating, exceptional breakfast service, friendly and courteous staff, spacious and comfortable rooms.

No negatives from this place.

The breakfast options were great for any diet - low-carb, gluten-free, etc. The beds were incredibly comfortable, like "sleeping on a cloud." The rooms were very clean, passing my dust and dirt test. Stephanie at the front desk was refreshing and provided a personalized welcome on the television. The size of the suite was amazing, perfect for families like ours. The woman at the front desk was super friendly and even helped our son practice Spanish. They also had a Christmas wrapping station with nice paper, scissors, and tape.

Felt well taken care of, no complaints whatsoever.

Great location close to shopping centers and the airport. The hotel provides excellent value for money with basic amenities, clean rooms with full kitchen, and breakfast served. Additionally, there is a basketball court on site for guests to enjoy.

All was good.

During my recent business trip, I had a pleasant experience at this hotel. The spaciousness of the rooms was a major plus, providing me with plenty of storage space for my belongings. The check-in process was quick and easy, and the staff at the front desk were friendly and helpful. Additionally, the hotel's location offered convenient access to nearby attractions and amenities, making it easy for me to explore the area during my downtime.

There were a couple of aspects that could have been improved. the air conditioning units in the rooms were not functioning properly, which made it difficult to sleep comfortably.

We stopped here on our road trip and were thrilled with the cleanliness and hospitality. The breakfast was better than expected, and the staff was accommodating when we had an issue with our reservation.

The staff at the hotel were incredibly friendly and accommodating, making our evacuation from Hurricane Irma stress-free. They waived the pet fee and went above and beyond to help us find a place for our family and cats. The breakfast in the morning was satisfactory and the lady serving the food was exceptional, engaging in lively conversation with our entire family. The personalized welcome on the television was a nice touch, and Stephanie's pleasantness upon our arrival set the tone for a pleasant stay. We particularly enjoyed watching the total eclipse of the sun from the pool and making use of the hotel's grill to cook lunch. The staff even provided free viewing glasses and were exceptionally welcoming.

No.

The staff at Towneplace Suites were incredibly friendly and accommodating throughout my stay. They made me feel welcome and went above and beyond to assist with all my needs. I highly recommend this hotel for their exceptional service. I'll definitely be recommending this hotel.

This hotel is conveniently situated near a basketball court and is in a good location close to downtown attractions. The breakfast service is great and the staff is welcoming, though the room is in need of repair as the bathroom has grey and dusty tubs. Additionally, the exhaust fan in the room is filthy and does not work properly, making the room smell moldy.

The hotel has stopped providing additional toilet paper rolls in the room and guests are now required to go down to the reception to pick up a new roll of toilet paper.

Clean hotel with nice amenities. Staff accommodated room type and had friendly conversation. Personalized welcome on TV and pleasant staff set a good tone. Continental breakfast served with exceptional lady who made lively conversation, and helpful general manager. Friendly and courteous staff. Recommended.

Friendly staff, great breakfast, spacious rooms, helpful recommendations, nice kitchen, convenient location.

Everything was spot on.

I was pleasantly surprised by the value for money at the hotel. The room was bigger than expected with a complete kitchen, and the bed was very comfortable. The staff were extremely accommodating and waived the pet fee since we evacuated due to a hurricane.

The breakfast offerings could have been better. The choices and quality of the food left a lot to be desired.

Spacious room, comfortable bed, excellent AC, kitchen for extended stay, friendly staff, waived pet fee.

Nothing, it was perfect.