Great location; friendly staff; nice, comfortable room with ocean view; pool area with fireplaces; happening on Saturday nights. Would stay again for sure! Previous guests mentioned helpful staff, stylish hotel, big rooms, and close proximity to beach and restaurants. Room offered comfortable bed and free, albeit slow, wifi.

The hotel has a great bed and overall facilities. The staff was extremely friendly and accommodating, making our visit much more enjoyable. Additionally, there are plenty of restaurants within a short walk of the hotel, offering a variety of dining options.

The room service menu was limited and the restaurant prices were quite high for the quality of the food. Additionally, the room we received, despite being an upgrade, was dark and not as nice as we had hoped.

Staff knew my name, housekeeping was happy to see me again. Trendy decorations, location near the beach. Stunning views, comfortable room. Nibbles, wine in evenings, coffee, pastries in mornings. Bikes available for rent.

Our recent stay at Viceroy was fantastic! The location was perfect, within walking distance to the beach and shops. The style of the hotel was impressive, with modern noir decor that we absolutely loved. The beds were comfortable, ensuring a good night's sleep. We were also pleased to find out that the gym had Peloton bikes, which was a great bonus.

Although we had a wonderful overall experience, there were a couple of minor drawbacks. We encountered some sloppy service, as our drink order was forgotten despite multiple reminders.

With its prime location just steps away from the beach, Viceroy Santa Monica offers the perfect base for beach lovers and those wanting to explore the Santa Monica Pier. The rooms are tastefully decorated and clean, providing a comfortable space to unwind after a day of activities. The friendly and attentive staff ensure a pleasant and hassle-free stay. Guests can enjoy relaxing by the pool or taking advantage of the complimentary bike rental to explore the nearby Venice Beach and 3rd Street Promenade.

The pool area may not be the best spot for those seeking a lively atmosphere, as it lacks the vibrant crowd and ambiance.

The hotel had a stunning ocean view and was conveniently located near everything in town. The staff was friendly and the restaurants and bars had a great atmosphere.

The cost of food and drinks was high compared to other places, and the valet fees were too expensive. It would have been nice to have a shuttle service to local attractions.

We had a fantastic stay at this hotel. The cleanliness of the premises and the room was top-notch. The hotel facilities were stylish and well-maintained. The location is incredibly convenient, being very close to the beach, Venice beach, and Santa Monica pier. Transportation options were easily accessible, ensuring that we could explore the city with ease. The staff was friendly and helpful, providing excellent service throughout our stay.

None.

I had an incredible stay at this luxurious hotel. The location was perfect, just a short walk away from the famous pier. The staff here went above and beyond to make me feel welcome, offering me a refreshing welcome drink upon arrival. I was impressed by their attention to detail and the range of services they provided, from room service to dry cleaning. The room itself was well-appointed, with modern amenities and a comfortable sitting area. The terrace outside was a lovely spot to relax and enjoy the California sunshine. The staff here truly made my experience unforgettable, with their amazing customer service and friendly demeanor.

I would highly recommend this hotel to everyone.

Great location & stylish place. Helpful staff. Upgraded to ocean view room. Happy to come back.

Felt cared for, no complaints.

The rooms were beautiful and well-designed, with comfortable beds and modern bathrooms. The view of the LA coastline and beach was breathtaking, especially through the floor-to-ceiling windows. The staff at the hotel were friendly and helpful, providing excellent customer service. Additionally, the location was great, with easy access to the beach and close proximity to downtown and other attractions.

The cleanliness of the windows could have been better and the soundproofing of the interior room doors could be improved. The shower could use some upgrading or replacement.

I had a fabulous stay at this designer hotel with great access to the beach and downtown. The decor by Kelly Wearstler was impressive and the rooms were very comfortable. I especially enjoyed the ocean view from my room on the 4th floor. The beds were extra plushy and the bathroom had a luxurious marble vanity. The location was perfect - not noisy and close to the beach, pier, and downtown. Despite a few minor drawbacks like no coffee services in the room and a charge for bottled water, I would definitely recommend this hotel for a memorable stay in Santa Monica. I highly recommend this hotel.

Staff friendly, upgraded room, beautiful bay view. Lobby and pool ambiance great. Okay check-in staff, nice check-out staff. Very nice bell boy, okay valet. Generous bathroom amenities. Great location, block from beach, ocean view room. Super breakfast, happy hour. Small, personal hotel. Fabulous staff, chic and comfortable rooms. Short walk to Promenade, pier, restaurants.

I had such a fantastic stay at this hotel! The location was so convenient, with everything I needed just a short walk away. The area was hip and trendy, and it felt much more authentic compared to other touristy areas. The staff at this place were incredible, always going above and beyond to make sure I was comfortable. They even upgraded my room as a wedding gift and left a kind letter with fruit and chocolate. The service here was top-notch, with amenities like room service, dry cleaning, and even tours and ticket assistance. The room itself was amazing, with all the necessary amenities like air conditioning, a minibar, and a sitting area. I couldn't have asked for a better experience!

The only downside was that breakfast was not served outside by the pool area. We had to go inside to a small, dated restaurant.

The location was ideal for beach lovers, with great proximity to the ocean. The pool, bar, and restaurant were standout features. Impeccably clean rooms offered striking ocean views, even from the ninth floor. Helpful staff provided great recommendations, particularly Chris. The hotel's friendly staff—Vedat, Cody, BJ, and Mike—made it all the more inviting.

Our stay at this place was fantastic. The location was excellent, with plenty of restaurant choices just outside the hotel. The rooms here are gorgeous and the views are stunning. It's very close to the beach, the pier, and the 3rd Street Promenade, as well as lots of bars, restaurants. The staff went out of their way to make our stay special, from arranging dinner reservations to providing excellent service. From the front desk to the wait staff to the cleaning crew, everyone was friendly and helpful, especially Mr. Hussain. The hotel amenities were top-notch, including a swimming pool, fitness studio, and outdoor terrace. we had a wonderful experience here.

All in all, we highly recommend this hotel to family and friends.