We recently stayed at the Westin and were pleasantly surprised. The hotel is conveniently located near the Path Train, making it easy to explore Manhattan. The lobby smells amazing and is very inviting. The views of Manhattan and the Hudson River from our room were breathtaking. The gym had all the equipment we needed and the lap pool had reasonable hours. The bed was comfortable, the room was clean, and the bathroom was nice-sized. we would recommend this hotel for a comfortable and convenient stay.

Mind-blowing accommodations for me, my dog, and my service. Super military-friendly company. Jaw-dropping view of Manhattan from my awesome suite. Comfy bed and spacious bathroom. Loved the key card access to the elevator. Super convenient location near public transportation and local shopping/dining options. Staff member Kennett was incredibly helpful. So many great amenities like the fitness center, outdoor and indoor swimming pools, jacuzzi, and game room. The 24-hour reception and security made me feel safe. Also, loved the bar/lounge area and restaurant. I even took advantage of the laundry service. a super satisfying stay!

The hotel is conveniently located just a short walk from a Path train station, providing easy access to sightseeing in Manhattan. a nearby shopping center offers a variety of options for dining and entertainment. The rooms are well serviced and the staff is friendly and helpful, providing excellent customer service.

The reception staff has shown a decline in attitude towards customers, with some guests experiencing longer-than-expected wait times for check-in.

I had a great stay at this place – the location was perfect and made it easy for me to explore. The room was spacious, clean, and had everything I needed including tea and coffee facilities and a mini-bar. I loved the exceptional service from the staff – from top management to housekeeping – they were always friendly and went above and beyond to make my stay enjoyable. I also enjoyed the facilities such as the indoor swimming pool and the snack bar.

Great for families - highly recommend.

westin exceeded my expectations during this holiday. the room cleanliness and smell were awesome. the bed was super comfortable and the room service was excellent. enjoyed the gym and will use the indoor pool next time.

Greeting was hurried, didn't feel welcome.

Great location, just a short walk to the subway station and close to restaurants and shopping. Friendly and helpful staff, making the stay enjoyable and welcoming. the hotel offered a luxurious atmosphere with tasteful decor.

Customer service was lacking, with no apology or compensation for a disruptive incident during the stay. Additional fees for breakfast and coffee felt overpriced, devaluing loyalty to the brand.

We were those taking off early and the staff at The Westin made our stay exceptional. The breathtaking views, comfortable bed, and the assistance from Ben, the amazing concierge, made our experience truly special.

Felt safe, staff went above and beyond to make our stay memorable.

We had an amazing experience at the Westin! The staff went above and beyond to accommodate our late check-out request due to health concerns. The rooms, amenities, and location were all perfect. The hotel even surprised us with cake pops and a card for our special occasion. I highly recommend this hotel.

The bed and pillows were comfortable. The room size was good. The breakfast was exceptional and the food at Fire Oak was great. The Elevator required key access.

I had a fantastic stay at this luxurious hotel! The room was spacious and clean, and the bathroom had a great shower. I loved the comfortable bed with its plush pillows and comfort top mattress. The view from the window was also breathtaking. The hotel's location was perfect, as it was just a short walk to the train station and there was a mall right behind the hotel. The staff was extremely helpful and friendly, and the amenities were top-notch. The indoor pool and gym were great, and there was even a hot tub to relax in. I was highly impressed with the enhanced comfort and quality services offered at this hotel.

I would highly recommend this hotel to family and friends.

The hotel is situated in a convenient location with easy access to public transportation, near a big shopping mall, and with a view of lower Manhattan. The lobby area is inviting, and rooms are clean, spacious, and well-furnished. The staff is friendly, and guests are given a warm welcome. The hotel has an on-site restaurant and offers room service, which is convenient for guests who are too tired to go out.

There were some hiccups with room service, and guests had to wait for their meals for a long time.

Great location, clean rooms, friendly staff, comfortable bed.

Everything great.

The Westin hotel in Jersey City exceeded my expectations in every aspect. the beds were incredibly comfortable, and I loved the variety of blankets and pillows provided. the room itself was spacious and well-equipped, as was the bathroom. the hotel has a beautiful design and a calm atmosphere, perfect for starting and ending your day peacefully. the location of the hotel is also convenient, with shops, Starbucks, and a metro station nearby.

Nothing 🙅‍♀️

We got great value for our money with the Westin in Jersey City. The room was clean, comfortable, and had an amazing view. The staff went above and beyond to make our stay special, even surprising us with cake pops and a personal card for my partner's 21st birthday.

The breakfast experience could have been better with more options.

We were impressed by the cleanliness and maintenance of the room. The view of the city was captivating. The pool was lovely and a great place to relax. While some extras came at an additional charge, the Keurig with Starbucks in the room was a nice touch. we would recommend this hotel.