The facility and location were fantastic, making it easy for us to explore the surrounding attractions. Plus, the resort offered fresh donuts, orange juice, and coffee every morning in the lobby, which was a delightful treat. Additionally, the employees were super friendly and always ready to assist with any needs we had.

The sales pitch during our stay was a major downside. The pressure and time spent on it were far from what we had expected.

The hotel is situated in a fantastic area, with convenient access to the top of the Turnpike and surrounded by great attractions. The value for money is impressive, with reasonable prices for the amenities and services provided. The staff is attentive and friendly, making the overall experience enjoyable. The basic amenities in the rooms, including the cozy sleeper sofa in the master bedroom, are in acceptable condition. Additionally, the breakfast served is satisfying, offering a good start to the day.

No improvements needed, everything was okay.

The hotel had a great location, being close to shopping, attractions, and the mountains. The beds were comfortable and provided a good night's sleep. Additionally, the facility was well-maintained and offered spacious accommodations.

There were instances of jolly rancher wrappers left in the room and dried throw-up in the bathroom, indicating that housekeeping was not up to par. The beds were also uncomfortable, leading to a lack of sleep and soreness in the mornings.

Spacious rooms, well-equipped kitchen, helpful staff, fun activities for kids, great service during a medical emergency.

No complaints.

Friendly and knowledgeable staff, quickly resolved non-working ice machine. Good room, pool, and property appearance. Will consider staying again in the area.

The hotel was beautiful, with spacious and clean rooms. The beds were incredibly comfortable, which is rare in our experience. It felt more like staying in an apartment than a hotel room. The location was amazing, with easy access to a nearby arcade and popular tourist attraction, Cade's Cove. The staff was friendly and helpful throughout our stay.

Nothing not to love.

The recently renovated rooms were spacious and nicely decorated, perfect for bigger groups of friends. The sleeper sofa with its high-quality pillow top mattress provided a comfortable sleeping space. The location of the hotel was convenient for shopping purposes.

Felt totally relaxed, no reason to complain.

I recently stayed at this hotel and I was impressed by the excellent service of the friendly staff. The location of this place is amazing, situated at the top of the Turnpike in a great area. I really appreciated the room amenities such as the tea and coffee facilities, ironing facilities, and in-room safe. The hotel also had a fantastic leisure spa & wellness centre with an indoor swimming pool, sauna, jacuzzi, and fitness centre. The outdoor swimming pool was a nice place to relax and the sun loungers were comfortable to lay on. The staff accommodated our special request and were always available at the 24-hour reception even late at night.

I would highly recommend this hotel to family and friends for its exceptional service and top-notch amenities.

We loved the spacious rooms with fully equipped kitchens, making it easy to cook our own meals. The friendly and knowledgeable staff provided great recommendations for local attractions. The convenient bracelet key cards made access to our rooms hassle-free and even offered discounts nearby.

Felt completely at ease during our stay, no complaints at all.

My recent stay at Club Wyndham was wonderful! The resort was close to many attractions and had plenty of activities nearby. The 3-bedroom unit was spacious and the kitchen was well-equipped. Having our own laundry facilities was a bonus. The staff was always accommodating and we felt right at home. I can't wait to visit again!

I recently stayed at a property that was a little older, but it was incredibly clean and in a fantastic location. The staff at check-in initially placed me in a room that wasn't ideal, but they were quick to rectify the situation and moved me to a quieter room with a better location. The amenities, such as the mini golf, were nice to have and added to the overall enjoyment of my stay. despite a few hiccups, I found the property to be well-maintained and the staff to be accommodating.

I would recommend the property to others. Despite a few minor issues, the cleanliness, location, and helpful staff made for an enjoyable stay.

We loved having a 2-bedroom suite with 2 queen beds, perfect for us party people. The kitchen was great for making breakfast before heading out for the day.

Felt like a cozy home, no trouble at all.

We enjoyed a lovely Christmas vacation at this resort. The free delivery service was a massive help, and the well-stocked kitchen had everything we needed. The location is perfect with several restaurants, shops, and entertainment within walking distance. We especially loved the comfortable beds and the beautiful views.

Although we had a great time, we were a bit disappointed not to have a balcony as we expected. the parking was a bit of a problem, and we had to park far from our room, which was an inconvenience.

This hotel's location is amazing for those who want to explore the activities in the nearby scenic area, with staff always eager to assist guests with anything they need. The room was clean and comfortable with great amenities. The kitchen helped us save some money on food, and having the option to do laundry in the room was an added bonus.

The parking situation was quite challenging, especially for those with elderly people in their group.

The pool was enjoyable and the facilities at the resort provided a variety of activities. The bathroom sizes were sufficient and clean. Mini-golf was an added bonus and the playground was great for kids. The location in the area was convenient for exploring nearby attractions.