The Sheraton New Orleans provided a comfortable stay with exceptionally clean and spacious rooms. The King bed was comfortable, and the pillows were adequate. The bathroom was well-maintained, and the closet provided ample space for storage.

The slow and unreliable elevators. Often only one or two out of the five were working, leading to long wait times.

Convenient location, close to popular attractions and dining options. Excellent gym facilities with new and well-maintained equipment. Spacious, comfortable rooms with great city views. Friendly and helpful staff. Delicious room service food. a memorable stay.

the value for money was great. The room was spacious, with a comfortable bed and pillows. The hotel staff were exceptional and responded quickly to any issues or needs we had. The location was ideal, within walking distance to the river and convenient for tour pick-ups.

Food for breakfast could be improved - just one small suggestion to make it even better.

Great view, comfortable bed, amazing location, lovely staff, well-appointed room, fantastic gym.

Nothing bad to say.

Best aspects of our Christmas stay were the beautiful and clean hotel with friendly staff. We loved the fantastic breakfast buffet and were especially pleased with the exceptional service from Daniel Lawrence. the location was perfect, right in the heart of the city and close to the French Quarter. It made exploring the city very convenient.

Worst aspects of our Christmas stay were the frustrating elevator situation. Only one or two elevators seemed to be working, causing us to have to wait an average of 15 minutes.

We loved the friendly and knowledgeable staff, as well as the great front lobby atmosphere. The location in NOLA was perfect and within walking distance to the French Quarter. The room was spacious and luxurious, with a comfortable bed and pillows. We also enjoyed the phenomenal view of the city and the Mississippi River. The bar staff was friendly and we loved having a Starbucks in the lobby.

Felt like relaxing at home, no complaints.

Great location, good security, nice view, walk-in shower, lovely view, nice breakfast menu.

Everything was fantastic.

I recently stayed at this hotel and had an amazing experience. The staff was incredibly friendly and helpful. They went out of their way to make sure that I had everything I needed. The room was clean and comfortable, and the bed was so cozy. It was the perfect place to relax after a long day of exploring. The location was ideal, with everything within walking distance. I was very impressed with the service and amenities provided.

I would highly recommend this hotel to anyone. The staff was great and the room was perfect.

Convenient central location close to attractions and restaurants. Great beds and attentive staff. Enjoyed the buffet breakfast and free bottled water in room. Fun and personable concierge. Amazing exercise facility. Feeling safe with room key check-in.

Friendly and helpful staff

During our recent stay at the Sheraton, we encountered some challenges, but the staff went above and beyond to assist us. They were responsive and accommodating, ensuring that our needs were met throughout our stay. Despite a few minor drawbacks, the helpfulness of the staff truly stood out. I would recommend this hotel.

The hotel was clean and well-maintained. The room was spacious and had a fantastic view of the river. The bed was incredibly comfortable with crisp white linens. The location was perfect for exploring downtown, being just two blocks from Bourbon Street. The hotel had a Starbucks in the lobby, which made it convenient for a quick coffee in the mornings.

Nothing, it is perfect.

The complementary Christmas cookies and hot cocoa were a nice touch, and the central location made it easy to explore the city. the rooftop view was also a highlight, offering breathtaking city views.

Our room was in bad shape. the shower had poor water pressure and the bathroom was dirty.

Great stay with excellent room and location. We had a wonderful weekend with two complementary breakfasts provided. the hotel was situated perfectly, near everything we wanted to see and do. the gym was fantastic, much better than expected!

Noisy late night revellers and sirens were disruptive, but thankfully, they didn't last long. Housekeeping was a bit slow: when we returned to our room in the late afternoon, our room still had not been cleaned.

Convenient location, comfortable beds, pleasant staff, secure elevators, and festive lobby decorations made for an enjoyable stay.

We loved staying at this hotel as it was in the perfect location for us. It was very close to all the tourist attractions and we enjoyed exploring the city on foot. The room was clean and comfortable, with great in-room amenities such as an in-room safe, and mini-bar. The rooftop pool and sun loungers were the highlight of our stay, allowing us to relax and soak up the sun. The staff were very helpful and provided us with a welcome drink upon arrival. We really appreciated their help with arranging tours and ticket assistance, making it easy to plan our itinerary.

We had a great time here and would definitely recommend this place to anyone looking for a comfortable and convenient stay.