We had an incredible experience at Hoi An Riverside Villas & Apartments. The staff went above and beyond to make our stay memorable. They were attentive, accommodating, and provided exceptional service. We were impressed by their attention to detail and the extra efforts they made, such as arranging tailor appointments and car transfers. We truly felt like valued guests. The hotel itself was beautiful, with comfortable and clean rooms. The view of the lake from our room was breathtaking. The breakfast and spa services were top-notch, and the hotel provided complimentary bicycles for us to explore the area. Despite a few minor drawbacks, like a noisy pool-facing room and the hotel's distance from the old town, we had a fantastic stay and would highly recommend Hoi An Riverside Villas & Apartments.

had a wonderful stay at a charming hotel in hoi an. the staff was incredible, especially ms. sue, ms. my, and ms. lee. they went above and beyond to make our stay amazing. the breakfast was delicious, and the location was perfect for exploring the town and beach.

Bathroom needed better shower curtain.

I had the best experience ever at this luxurious hotel! The staff were incredibly helpful and spoke excellent English, making communication a breeze. The rooms were spotlessly clean and the beds were large and comfortable, ensuring a restful night's sleep. The highlight for me was the tasty breakfast that offered something new every morning. It was a delight to start the day with such a delicious and varied selection. The hotel also provided free bikes, which were in good condition, allowing me to easily explore the surrounding area. The location of this hotel was perfect, just a short 5-minute bike ride to the historic center and a pleasant 10-15 minute bike ride to the beach. Additionally, the hotel was quiet at night, ensuring a peaceful and relaxing stay. I particularly loved the beach nearest to the hotel, as it offered a superb view and was never crowded. The hotel staff went above and beyond, even making a free birthday cake for a friend. This level of hospitality was truly exceptional and made our stay unforgettable.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The quality of service, room amenities, and facilities such as the swimming pool are top-notch.

The hotel staff were incredibly friendly and helpful throughout our stay, making us feel welcome and valued. We were pleasantly surprised to receive complimentary extras during the weekend, making our experience even better. The location was ideal for cycling to the beach, just a short ride away, and the pool was a great length for swimming with an additional area with jets.

Although free bikes were provided, the distance to town was a bit far for walking, making it less accessible for some.

The location of this hotel is perfect for those looking for a quiet and peaceful stay. It is situated in a less crowded area, away from the hustle and bustle of the city. Guests can enjoy a serene view from the balcony of their beautiful rooms, overlooking the pool. The rooms are clean and spacious, with a comfortable bed and a well-maintained bathroom. The staff provides excellent service, going above and beyond to make the guests' stay enjoyable. The breakfast served at the hotel is delicious, offering a variety of options to choose from.

There is no specific mention of any particular facilities or room advantages in the reviews provided.

The staff was incredibly friendly and helpful. The location was convenient with bikes available for guests. The cleanliness was impressive and the views from the room were beautiful. The hotel reception staff provided excellent service and assistance with transportation.

There was nothing I didn't like.

Great location. Friendly and helpful staff. Free bicycles. Comfortable and peaceful. Highly recommended.

The staff went above and beyond to assist me during my stay. They provided useful information and recommendations. Thank you!

Felt like royalty, no complaints.

I recently stayed at this luxurious hotel and I must say, it was an absolute delight! The location in a quiet neighborhood was perfect for a peaceful and relaxing stay. The staff were incredibly friendly and went above and beyond to ensure that my every need was met. From the moment I arrived, I was greeted with warmth and hospitality. The room was clean and beautifully decorated, with a stunning view from the balcony. The amenities provided were top-notch, including the comfortable sitting area and the well-stocked mini-bar. The hotel also offered excellent room service, making it convenient to dine in the comfort of my own room. The swimming pool was a great addition, perfect for a refreshing dip after a day of exploring. The spa and wellness center was another highlight, offering a wide range of treatments to indulge in. this place exceeded my expectations and I would highly recommend it to anyone looking for enhanced comfort and quality services.

I highly recommend this hotel to families looking for a luxurious and comfortable stay with excellent service.

Excellent service, spotless rooms, helpful staff provided detailed local recommendations. Great spa experience, and the pool view was amazing. Best hotel I've stayed at in Vietnam.